The 8-Figure Agent

Building Trust and Deep Connections with Clients in the Financial Industry

Swivel CRM

In this episode of 'The 8 Figure Agent,' hosts Jared Larsen and Matt Walker dive into strategies for developing deeper connections with clients in the financial services industry. Matt shares insights from his experience, emphasizing the importance of understanding your business model, setting and meeting expectations, and leveraging technology to enhance client relationships. Highlighting unique approaches, including specialized client events and the impactful use of technology like CRM systems to keep clients informed and engaged, the episode explores how trust, proactive communication, and personal connection can lead to business growth and high client referral rates. The conversation also covers handling difficult conversations, proactively managing client relationships, and the pivotal role that technology plays in today's client-agent interaction.

00:00 Introduction
03:58 Matt's Approach: Building Confidence and Trust
06:27 Creative Client Engagement: Events and Personal Touches
11:08 Back to Basics: Building Trust and Relationships
26:52 The Power of Proactive Communication and Technology in Client Relationships


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Recorded & Produced by: SB Studios