Dental Marketing Goat

#154 SAY THIS, NOT THAT: 10 Phone Mistakes that Could be Costing You Patients

Gary Bird

The truth is, most dental teams don’t realize they’re saying the wrong things on the phone... and it’s costing them big time.

We’re going to walk through 10 common things your team is probably saying—and then show you exactly how to fix it. Simple swaps, clear scripts, and no fluff. Just practical changes that help you book more patients and grow your practice.

If you want your front desk to become a patient-booking machine, this episode is for you. Let’s get into it.

Comment below for the scripting for your team to use!

Connect with our Host Here ⤵️
Website: https://smcnational.com/
Website: https://thegarybird.com

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Join Gary Bird, founder of 3x Inc. 5000 fastest-growing company, SMC National, as he shares proven dental marketing strategies to attract a steady stream of new patients. Whether you're a solo practitioner or part of a larger group, Gary offers actionable insights to help your practice thrive. Tune in Monday through Friday for expert advice on the latest dental marketing trends, real-world challenges, and effective techniques to drive sustainable growth.

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