Dental Marketing Goat

#191 11 Ways Dentists Self-Sabotage Growth: #7 - How Your Referral Blindspot Is Killing New Patient Flow

Gary Bird

In this episode, host Gary Bird reveals why so many dentists unknowingly sabotage their growth by neglecting patient referrals, one of the most powerful drivers of dental practice growth. Gary breaks down how low referral numbers often signal deeper customer service or operational problems that hold practices back. Learn how improving the patient journey and using simple scripting can unlock a steady stream of high-quality referrals. Discover actionable strategies to turn marketing patients into loyal referral sources and build a thriving dental practice. If you want to increase patient referrals, improve customer service, and scale your dental office with confidence, this episode is for you. 

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SMC: https://smcnational.com/
Personal: https://thegarybird.com

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Dental Marketing Goat, the go-to podcast for dentists who want to grow faster, market smarter and build practices that thrive in today’s competitive landscape. Hosted by Gary Bird, the Dental Marketing Goat himself and founder of SMC National - recently named Best Dental Marketing Agency by over 60,000 dental professionals. Each episode unpacks the real strategies, marketing frameworks and operational shifts that high-performing practices use to attract more patients and increase production. Whether you're a solo practitioner or scaling a DSO, you’ll learn how to align your marketing, team and systems to drive predictable growth.

➡️Want to see how SMC can help you grow?
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