Numbers and Narratives

Revolutionizing Email Marketing: Strategies for Dormant Subscribers

Sean Collins and Ibby Syed

In this insightful episode, Sean Collins sits down with Dean Ginsberg, founder of Winback, to explore the often-overlooked world of email marketing and lifecycle management. Dean shares his journey from running digital transformations for enterprise brands to developing innovative solutions for reactivating dormant email subscribers. He discusses how most companies are leaving significant revenue on the table by not properly leveraging their email lists, especially the 80% of subscribers who are typically considered "inactive."

Dean dives deep into the misconceptions surrounding email deliverability and engagement, challenging common practices like only emailing the top 20% of engaged subscribers. He explains how Winback's approach involves sophisticated segmentation, risk assessment, and personalized messaging to maximize revenue while minimizing potential harm to sender reputation. The conversation also touches on the importance of proper attribution in email marketing and how misunderstanding these metrics can lead to suboptimal strategies.

One of the most valuable takeaways from this episode is Dean's emphasis on the need for a more scientific, product-oriented approach to email marketing. He advocates for implementing rigorous testing methodologies, similar to those used by agile product teams, to continually improve email performance and user engagement. Don't miss out on Dean's expert advice - tune in now and discover how to unlock the hidden potential in your email program.


Find Dean:

https://www.winback.pro/

https://www.linkedin.com/in/dean-ginsberg-53bb3030/