Dental Practice Heroes
Where dentists learn how to cut clinical days while increasing profits - without sacrificing patient care, cutting corners, or cranking volume. We teach you how to grow a scalable practice through communication, leadership, and effective management.
Hosted by Dr. Paul Etchison, author of two books on dental practice management, dental coach, and owner of a $6M collections group practice in the south suburbs of Chicago, we provide actionable advice for practice owners who want to intentionally create more time to enjoy their families, wealth, and deep personal fulfillment.
If you want to build a scalable practice framework that no longer stresses, drains, or relies on you for every little thing, we will teach you how and share stories of other dentists who have done it!
Episodes
669 episodes
The New Patient Goldmine Most Practice Owners Ignore with Michael Arias
One strategy. An almost infinite ceiling. And most of your competitors aren't willing to do it.In this episode, founder of The Dental Marketer Michael Arias breaks down the no-cost strategy he calls ground marketing. You'll learn what it...
KPIs That Run the $5M Dental Practice
Most practices are either tracking nothing, tracking everything, or tracking the wrong things entirely — and the result looks the same: a busy practice you can't fully control.This episode will tell you what metrics actually matter and w...
Stop the Bleeding: How Cancellations Quietly Destroy Profit with Carrie Webber
Cancellations are up, no-shows are almost expected — and most owners are handling it the wrong way.In this episode, Carrie Webber of Jameson Group walks through what every person in your practice can start doing today to keep patients on...
Delegation Dilemma: Why Your Leadership Team Isn't Freeing You Up
There's one thing standing between you and a practice that runs without you: delegation. And you're probably doing it wrong — even if you have a leadership team in place.In this episode, the DPH coaches break down the mistakes most owner...
Adding Evening Hours Without Killing Your Culture
Your practice feels maxed out, but you’re not ready to build more operatories or move locations. So what’s the lever most owners ignore? Hours. We talk through why adding evenings or Saturdays sparks instant fear in dental teams, and how to lea...
$1M Per Chair… and Barely Any Marketing with Lior Tamir
Don't let all your marketing dollars go to waste… Because if you're chasing patients instead of focusing on their experience inside your practice, they may be.Dr. Lior Tamir has built a practice doing close to $1M per chair while spendin...
The Fastest Way to Know What Actually Works in Your Practice
Tired of strong opinions and weak evidence running your schedule? We put everyday practice debates under the microscope and share simple experiments that turn gut feelings into clear decisions. From no-shows to network choices, we break down qu...
Resist Your Growing Admin Payroll, Fix This First
We break down why a “slammed” front desk is often a symptom of broken systems, not true patient volume. We show how tighter first conversations, better phone control, and clearer financial expectations eliminate repeat work and reduce burnout.<...
Full Schedule, Low Profit: The Real Problem With Your Dental Schedule
Exhausted, underproducing... but busy. Sound familiar? Instead of grinding away, you could be building a $1.5 million practice with just two procedures a day.In this episode, the DPH coaches break down block scheduling, guardrails that k...
You Don’t Need More Space, You Have an Efficiency Problem (Costing You Big Time)
We challenge the reflex to hire an associate or build more operatories when the real issue is low efficiency and weak utilization. We break down the numbers that reveal the true bottleneck and the practical steps that raise production and profi...
Why Patients Say No (Even When You’re Right)
The difference between associates producing $8K a day versus $1.4K a day? It has nothing to do with clinical skill.In this episode, the DPH coaches explain why building rapport with patients is the foundation of case acceptance. You'll l...
Why Your Team Just Doesn't "Get It"
Your team probably isn’t “full of problems.” More often, your standards are invisible. When we expect people to “act like adults” but never define what that means in a dental office, we get frustration, gossip, and the same performance issues o...
High Earners: Stop the Tax Surprises and Keep More Income with Seth Peabody
You’re collecting millions, producing like crazy, and still giving away a massive chunk to taxes every single year. That usually isn’t just a tax problem — it’s a planning problem.In this episode, CPA Seth Peabody walks through the strat...
How To Produce Fast Without It Feeling Rushed
The fastest way to lose a patient’s trust isn’t a clinical mistake, it’s a rushed vibe. We’ve all had a “nearly perfect” experience where the ending spoiled it, and that same psychology shows up every day in dentistry. Patients don’t have...
Increasing your Speed and Production with Aaron Nicholas
You don't have a scheduling problem. You have an efficiency problem.This episode breaks down the efficiency gaps standing between you and $1,200-per-hour production. Dr. Aaron Nicholas shares one exercise that could cut your crown prep t...
How to Build a Leadership Team and Regain your Sanity (Even If Your Practice is Small)
Tired of every decision and every problem running through you? You don't need a bigger team — you need a leadership team.In this episode, the DPH coaches share why building a leadership team was the single best move they've made as an ow...
How to Make Every Procedure Hit Your Dollar Per Hour Goal
You end a whirlwind clinical day feeling like a champ, until the production report steals the win. We’re tackling the real metric that decides your freedom: dollar per hour. When you stop chasing raw revenue and start engineering each hour for ...
5 Creative Marketing Ideas That Actually Work (And Most are Free)
Feeling like you've run out of marketing ideas? This episode is full of creative, low-cost ideas that actually work — real strategies they've used to bring in patients without discounting or outspending the competition. You'll learn how to get ...
The 3 Waiting Room Moments Most Practices Completely Miss
Anxiety, uncertainty, and small frictions in the waiting room can quietly drain trust before a patient ever reaches the chair. We walk through three simple, high‑leverage touch points that transform those first minutes into a calm, intentional ...
The Front Desk KPIs That Protect Your Profit w/ Kiera Dent
You know clinical inside out, but the front desk? It's a black box — and probably where you're losing the most money.In this episode, Dr. Paul Etchison speaks with Kiera Dent, founder of The Dental A Team, about how you can get your fron...
How I Cut Hygiene Cancellations from 15% to 5%
Ever watch a full day turn into Swiss cheese before 9 a.m.? We’ve been there—and we found a fix that didn’t rely on bigger fees or tougher forms. Our hygiene cancellations fell from 15% to 5% when we stopped leading with penalties and started l...
Startup vs Acquisition: Don’t Make the 5-Year Mistake
Startup or acquisition... how do you choose? Between horror stories and conflicting advice, it’s hard to get a straight answer. This episode breaks them down in a way that actually helps you decide (and avoid getting set back years). You'll lea...
5 Steps to Feel Rich Without Producing More
What if the reason you don’t feel wealthy has nothing to do with your income and everything to do with how your practice runs without you? We unpack why so many high-earning dentists still feel one bad month from disaster and lay out a clear pa...
A Dentist, a Sausage, and a Student Loan Walks Into A Podcast
The loan bill hits before your handpiece warms up—and it’s bigger than your first apartment. We sat down with Dr. Alan Mead of the Very Dental Podcast to unpack the sticker shock of modern dental education, the real math behind associate versus...
The Cash Flow Fix Your Front Desk Hates (But Your Practice Needs)
A last-minute cancellation shouldn’t hijack three hours of your day. We dig into a simple shift—pre-collecting before you schedule—that lowers AR, slashes cancellations, and gives your front desk a calmer, cleaner workflow without awkward money...
