Straight Up With Steph

Ep 92: How to Communicate Across Generations (Gen Z vs Millennials Explained)

Stephanie Botts Season 1 Episode 92

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0:00 | 50:17

Ever feel like you’re speaking a completely different language than your patients, coworkers, or even your own team?

I had that exact moment with a patient when I realized… I might not be as “cool” or relatable as I thought 😅 And it made me start questioning—are generational differences actually that big of a deal?

In this episode of Straight Up With Steph®, I sit down with generational futurist, entrepreneur, and USA TODAY bestselling author Ryan Vet to unpack what’s really going on between generations—and how it’s impacting communication, leadership, and the workplace in real time.

This conversation goes way deeper than labels like “Millennial” or “Gen Z.” We’re talking about how people are shaped, why expectations are shifting so fast, and what we need to do differently moving forward.

In this episode, we cover:

  • Why generational labels are often oversimplified (and what actually matters more)
  • The defining traits of Millennials vs Gen Z—and where people get it wrong
  • Why communication feels harder across generations (especially in healthcare)
  • How Gen Z is approaching work, boundaries, and “authenticity”
  • The truth about job-hopping and whether younger generations are actually less loyal
  • How employers can better lead and retain multi-generational teams
  • Why patients are more skeptical than ever—and how that impacts case acceptance
  • The role of AI, social media, and the “velocity gap” in shaping behavior
  • Why understanding what people value is the key to better leadership and connection

At the end of the day, this episode is a reminder that while generations may differ… we’re still human beings trying to connect with other human beings.

If this episode made you think differently, share it with someone on your team or in your life who needs to hear it.

Follow the show, leave a review, and let me know your biggest takeaway!

Topics Discussed: generational differences, Gen Z vs Millennials, workplace communication, leadership strategies, dental team communication, patient communication, future of work, generational values


About Ryan


Connect with Ryan:

https://youtube.com/ryancvet

Website: https://ryanvet.com

https://linkedin.com/in/ryanvet

https://instagram.com/ryancvet

Newsletter: https://ryanvet.com/collide/

To watch on YouTube, click here

Disclaimer: The opinions expressed by guests on this podcast are their own and do not necessarily reflect the views of Polished Posture. The information shared in this podcast is for educational and entertainment purposes only and should not be considered medical advice. Always consult a qualified healthcare professional for any health concerns or before making sig

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