Hello & Welcome
Being an entrepreneur, and a host is hard! Managing homes, clients, and employees taught me the value of systems. As I am hosting my properties, I’m all about empowering others to make their systems so they can reclaim their time.
At my core, I’m here to meet you where you’re at—whether we’re swapping tips over email, sending reels back and forth, voice texting our wins, or hyping you up as your #1 fan on socials.
I am here for the Simple solutions, strong relationships, and a whole lot of fun—that’s what entrepreneurship and hosting should feel like, and thats what Hello and Welcome is all about! Enjoy the Show!
Hello & Welcome
71 - What I Wish I Knew Before Setting Up My STR Business—with Austin Spitzenberger
If you’re just getting started with Airbnb or co-hosting, don’t skip this episode. Austin and I talk about all the behind-the-scenes decisions you need to make to actually run a business—not just manage a listing. We break down how to set up your systems, payouts, listings, and protection so that scaling feels smooth, not chaotic.
We talk about the tools that have saved our sanity and helped us grow:
- Happy Guest for guest insurance and beautiful digital guidebooks (it’s a two-in-one solution we love).
- Relay Bank for streamlined business banking, cleaner payouts, and keeping your STR finances organized and accessible.
- Hostbuddy to help manage listings, guest messaging, and team tasks all in one place.
- Proper Insurance for short-term rental insurance that actually covers what you need as a property owner or manager.
- Safely and Wavo as options for guest damage protection—perfect for operators who want fewer claims, less conflict, and more peace of mind.
Connect with Austin:
Find him on Instagram: @austin_spitzz
Shout out to our sponsor - STR Bookclub
Join the club! @thestrbookclub
Loved this Episode?
Check out all my services and info at www.withmarisa.co
Or hang out with me on Instagram: @marisa.grover
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