Culture Change RX
Embark on a journey to the heart of healthcare, where we dissect the driving force behind every thriving organization: its culture. Drawing on her executive background and extensive work as a strategic coach, Capstone’s co-founder Sue Tetzlaff and guests will share actionable insights and practical steps for successfully navigating the people side of the business of healthcare. Join weekly to be equipped and inspired to uplevel the culture and unlock the next level of potential in your healthcare organization.
Culture Change RX
Is Your Onboarding Process Helping—or Hurting—Retention? (Julie Coneset)
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In this episode of Culture Change RX, Sue Tetzlaff is joined by Capstone Transformational Coach Julie Coneset to explore one of the most overlooked drivers of employee retention: the onboarding experience.
Drawing on nearly three decades of rural healthcare HR leadership and firsthand experience leading organizational transformation, Julie shares why onboarding extends far beyond paperwork, policies, and orientation checklists.
Together, Sue and Julie discuss how organizations can intentionally connect new employees to the organization's mission, culture, relationships, and expectations—creating an experience that increases confidence, belonging, and long-term retention.
Whether you're an HR professional, department leader, executive, or frontline manager, this episode offers practical ideas you can begin implementing immediately to make every new employee's first year a success.
Capstone helps rural hospitals be the provider- and employer-of-choice to keep care local and margins strong. Learn more via a complimentary consultation call. Schedule at: CapstoneLeadership.net/Contact-Us
Reach us at CapstoneLeadership.net or info@capstoneleadership.net
Hi! I’m Sue Tetzlaff. I’m a culture and execution strategist for small and rural healthcare organizations - helping them to be the provider and employer-of-choice so they can keep care local and margins strong.
For decades, I’ve worked with healthcare organizations to navigate the people-side of healthcare, the part that can make or break your results. What I’ve learned is this: culture is not a soft thing. It’s the hardest thing, and it determines everything.
When you’re ready to take your culture to the next level, here are three ways I can help you:
1. Listen to the Culture Change RX Podcast
Every week, I share conversations with leaders who are transforming healthcare workplaces and strategies for keeping teams engaged, patients loyal, and margins healthy.
2. Subscribe to our Email Newsletter
Get practical tips, frameworks, and leadership tools delivered right to your inbox—plus exclusive content you won’t find on the podcast.
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3. Break through to the next level of greatness in your organization with help from my team and me.
When you’re ready to be the provider and employer-of-choice, we’ll help you implement proven frameworks that strengthen culture, improve experience and ensure your organization thrives.
You can email me at info@capstoneleadership.net and put “BREAKTHROUGH” in the subject line and I’ll get you all the details.
