Culture Change RX
Embark on a journey to the heart of healthcare, where we dissect the driving force behind every thriving organization: its culture. Drawing on her executive background and extensive work as a strategic coach, Capstone’s co-founder Sue Tetzlaff and guests will share actionable insights and practical steps for successfully navigating the people side of the business of healthcare. Join weekly to be equipped and inspired to uplevel the culture and unlock the next level of potential in your healthcare organization.
Culture Change RX
How High-Performing Nursing Teams Prevent Excellence from Slipping (Theresa Hollinger)
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In this episode of Culture Change RX, Sue Tetzlaff welcomes Theresa Hollinger, Chief Nursing Officer at Grant Regional Health Center, to discuss how Grant has sustained nursing excellence through intentional refinement of its “nursing bundle.”
Although the Nursing Bundle has been embedded in Grant's culture for years, Theresa explains why her team recently chose to pause, reassess, and strengthen their approach following a couple patient safety events. Rather than abandoning what was already working, they used the opportunity to clarify expectations, reduce variation, strengthen communication, and engage frontline staff in raising the standard even higher.
This conversation offers practical insights for nurse leaders who want to build - not just launch - sustainable nursing excellence.
Connect with Our Guest
Email: thollinger@grantregional.com
Website: https://www.grantregional.com/
Capstone helps rural hospitals be the provider- and employer-of-choice to keep care local and margins strong. Learn more via a complimentary consultation call. Schedule at: CapstoneLeadership.net/Contact-Us
Reach us at CapstoneLeadership.net or info@capstoneleadership.net
Hi! I’m Sue Tetzlaff. I’m a culture and execution strategist for small and rural healthcare organizations - helping them to be the provider and employer-of-choice so they can keep care local and margins strong.
For decades, I’ve worked with healthcare organizations to navigate the people-side of healthcare, the part that can make or break your results. What I’ve learned is this: culture is not a soft thing. It’s the hardest thing, and it determines everything.
When you’re ready to take your culture to the next level, here are three ways I can help you:
1. Listen to the Culture Change RX Podcast
Every week, I share conversations with leaders who are transforming healthcare workplaces and strategies for keeping teams engaged, patients loyal, and margins healthy.
2. Subscribe to our Email Newsletter
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3. Break through to the next level of greatness in your organization with help from my team and me.
When you’re ready to be the provider and employer-of-choice, we’ll help you implement proven frameworks that strengthen culture, improve experience and ensure your organization thrives.
You can email me at info@capstoneleadership.net and put “BREAKTHROUGH” in the subject line and I’ll get you all the details.
