The Retail Spotlight
One of the key things we frequently observe is the speed with which the retail space is evolving and how many people are finding it challenging to keep up. That’s exactly why we started this podcast - to provide experts a stage to share what they have been working on, bring new ideas to the forefront, create more awareness, and explore cutting-edge technologies.
In a world where customer experiences can make or break a brand, “The Retail Spotlight” is a new podcast series where executives from leading retailers and brands share their stories, innovations, and strategies that puts the customer at the center of every experience.
The Retail Spotlight podcast is powered by refive (https://www.refive.io/en/)
The Retail Spotlight
Alessandra Montrasio, Chief Marketing Officer | Fast Service, Faster Marketing: Using Feedback to Innovate | #2
Get ready for an exciting conversation as our founder and host, Mitul Jain, chats with Alessandra Montrasio, Chief Marketing Officer. Alessandra shares her incredible journey from FMCG giants to agile retail scale-ups.
Tune in to Learn:
🔍 The synergy between marketing and operations to enhance customer experiences
🔑 Evolution of CRM from data management to a platform for meaningful interactions
đź“ť Empowering frontline, listening to their insights, and creating a culture to express their point of view
Packed with invaluable insights for professionals aiming to draw flawless execution and innovation, this episode is one you won't want to miss!