The Retail Spotlight
One of the key things we frequently observe is the speed with which the retail space is evolving and how many people are finding it challenging to keep up. That’s exactly why we started this podcast - to provide experts a stage to share what they have been working on, bring new ideas to the forefront, create more awareness, and explore cutting-edge technologies.
In a world where customer experiences can make or break a brand, “The Retail Spotlight” is a new podcast series where executives from leading retailers and brands share their stories, innovations, and strategies that puts the customer at the center of every experience.
The Retail Spotlight podcast is powered by refive (https://www.refive.io/en/)
The Retail Spotlight
Roger Sole, Chief Digital Officer at Bata Group | 🎙️ Power of Localisation in Retail: Bata's Strategy for Success | #3
This episode of 'The Retail Spotlight' features an exciting conversation between our founder and host, Mitul Jain, and Roger Graell Sole, Chief Digital Officer at Bata Group. The Bata Group has a unique position of being a household name in tons of countries for several decades now.
In this power-packed episode, Roger shares his invaluable insights on:
🔍 how to digitise the business of this scale
🔑 How do they successfully roll out technologies across all countries while maintaining local specifications
🚀 How do they make sure that a customer sitting in Bogota and a customer in Bombay feel the same level of connection that they felt with Bata for generations
This is an episode you won't want to miss!
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