Continuous improvement is a process, a mindset, and a set of tools. It's organization-wide and specific to each individual. At its core are the people who do the work. Through sustained, system-wide improvement, teams can deeply understand and solve problems, while thriving through crises. Two experts in continuous improvement, Dr. John Toussaint and Dr. Christina Dixon join us again to discuss the biggest obstacles to sustaining improved results over time, and how to prioritize improvement as the real work to be done.
This episode answers questions such as:
To hear the first part of Janet's interview with John and Christina, listen to episode #142: The 5 Behavioral Traits for Sustaining Improvement.
Recommended Resources: Busting Through Barriers, Where is the Noise?, Short Cycle Scorecard Tool & How do We Know if a Change is an Improvement?
Recommended Podcasts: Becoming an Improvement Organization, Questions for Continuous Improvement, Continuous Improvement: Where do you Start? & Building an Army of Improvers