Dental Flow Podcast

How Dental Practices Should Respond to Positive Google Reviews

Benjamin Suggs

To view this podcast on YouTube, please go to: https://www.youtube.com/watch?v=KPbx6EpVedo

Responding to Positive Reviews for Dental Practices

  1. Importance of Responding to Positive Reviews
    • Google likes to see activity on its platforms
    • Shows engagement and activity on your Google Business Profile
    • Politeness and gratitude towards patients who leave positive reviews
  2. Why Responding to Positive Reviews is Essential
    • Google's preference for active engagement
    • Politeness and gratitude towards patients
    • Impact on SEO and reputation among potential new patients
  3. How to Respond to Positive Reviews
    • Log in to the back end of your Google Business Profile
    • Click on "reply to reviews" or select a specific review to respond to
    • Keep responses generic, HIPAA compliant, and appreciative
    • Start with "Thank you," include a generic comment, and end with an invitation to return
    • Optionally include a keyword for your location but avoid sounding forced or robotic
  4. Benefits of Responding to Positive Reviews
    • Improves SEO by showing activity on your profile
    • Demonstrates appreciation to patients and potential new patients
    • Enhances the overall reputation of your dental practice
  5. Conclusion
    • Regularly respond to all positive reviews to maintain engagement
    • Positive impact on Google's perception and patient relationships
    • Contributes to a positive online presence and reputation for your dental practice

Practice Spotlight
Brielle Dentistry Co.
Website: https://brielledentistryco.com
GBP: https://g.co/kgs/46hqVNL
IG: https://www.instagram.com/explore/locations/1774419222621823/brielle-dentistry-co/
Youtube: https://www.youtube.com/@thedentistryco





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