Dental Flow Podcast

Why We Stopped Recommending Mailers for Most of Our Dentist Clients

Benjamin Suggs

In this episode of the Dental Flow Podcast, Benjamin Suggs discusses the reasons behind the agency's decision to stop recommending mailers for dental clients. He highlights the shift towards digital marketing, the concept of mailer fatigue, and the declining effectiveness of traditional mailers. Suggs emphasizes the importance of targeting high-intent patients and evaluating the return on investment (ROI) of marketing strategies, advocating for a more data-driven approach to patient acquisition.


Takeaways


  • We stopped recommending mailers for our dentist clients.
  • Mailer fatigue is a real issue.
  • You need nine touches before they call.
  • People are looking for the next deal.
  • Mailers are low intent marketing.
  • Digital marketing yields higher ROI.
  • Track your ROI accurately.
  • Don't stop mailers immediately, track first.
  • High intent patients are more valuable.
  • We see a declining ROI with mailers.


Chapters


00:00 The Shift from Mailers to Digital Marketing

03:03 Understanding Mailer Fatigue

06:46 The Declining Effectiveness of Mailers

10:53 High Intent vs. Low Intent Patients

13:18 Evaluating ROI on Marketing Strategies








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