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Happy 100th Episode!!!!!!

We want to set the table for 2021 and our next 100 episodes by asking you how we can do more to add value, and we have some thoughts.  We want and need your opinion in this episode. 

Here is the link to the Advice from a Call Center FB Community Page:
https://www.facebook.com/callcentergeekcommunity

Also, we take some time to talk about the interesting work we have been doing with the national push to schedule covid vaccinations.  It's an amazing story of how the call center has been helping!

For more info on Advice from a Call Center Geek:
Text us: 814.247.0366
Follow Tom: @tlaird_expivia
Join our Facebook Call Center Community: www.facebook.com/callcentergeek
Connect on LinkedIn: linkedin.com/in/tlairdexpivia/
Watch us: Advice from a Call Center Geek Youtube Channel 

 Tom Laird’s 100% USA-based, AI-powered contact center. As the only outsourcing partner on the NICE CXone Customer Executive Council, Expivia is redefining what it means to be a CX tech partner. Learn more at expiviausa.com. 

Follow Tom: @tlaird_expivia
Join our Facebook Call Center Community: www.facebook.com/callcentergeek
Connect on LinkedIn: https://www.linkedin.com/in/tlairdexpivia/
Follow on TikTok: https://www.tiktok.com/@callcenter_geek
Linkedin Group: https://www.linkedin.com/groups/9041993/
Watch us: Advice from a Call Center Geek Youtube Channel