Advice from a Call Center Geek!
Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing and Ai auto QA startup OttoQa, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!
Fan Mail
Advice from a Call Center Geek! Fan Mail
Hearing directly from listeners is what makes podcasting so special. Try it out.
By sending a text message, you agree to recieving text messages back fom the podcaster. Read our Terms of Service.