Lita Glassman, President, LSD The Agency on Lessons Learned and the Power of Sticking to the Basics.

In a time when there is so much focus on the pace of technological change, it’s refreshing to hear Lita’s take on how impactful some of the basics are: great customer service, caring deeply, delivering on commitments, these are some of the pillars upon which she’s built LSD, The Agency. In this episode Lita shares stories from myriad stops on her 40 year journey in pharma.

After you check out the episode, don’t forget to head to pharmabrands.ca to get your tickets for our June 17th Age of AI event in Toronto, before they sell out!

Our host is Neil Follett, Co-Founder of PharmaBrands and our Producer is Darryl Webster with Chess Originals

Chapters

• 0:00 Introduction to Lita and LSD Agency
• 1:35 From Pharmacy School to Pharma
• 4:33 Early Career at Janssen
• 11:45 Management Challenges and Gender Dynamics
• 19:03 Leadership Style and Values
• 24:07 Birth of LSD Agency
• 27:44 Value Proposition and Client Relationships
• 33:17 Core Philosophy: On Time With Excellence