The Business Game

Sales Psychologist: Why Sales Get Harder When You Need Them Most

The Business Game Season 3 Episode 9

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STARTUP & SURVIVAL STAGE

On today’s episode of The Business Game, we’re sitting down with Ian Stephens, one of Australia’s leading sales psychologists, speaker, author, and performance coach who has worked with businesses in 29 countries around the world

Before becoming an internationally recognised sales expert, Ian spent years fighting to keep his business alive — borrowing money from his parents, selling his car, and even selling his house to stay in the game. Along the way, he learned some hard truths about cash flow, mindset, systems, and what really happens when business owners get desperate.

We asked Ian why sales often get harder when you need them most, how limiting beliefs quietly sabotage business growth, why most founders focus on goals instead of systems, and the lesson every entrepreneur needs to hear about building a business that doesn't rely entirely on them.

Let's dive in
with Ian Stephens:


• Why sales feel harder when you need them most 
• How pressure shifts your behaviour (and costs you deals) 
• The link between mindset, cash flow and performance 
• Why systems matter more than motivation 
• The mistake most business owners make under pressure 
• How to stay effective when everything feels urgent 
• The shift from operator → scalable business model 
• What’s coming next with AI and customer expectations 

If you’re in a season where things feel tighter than usual, this episode will give you clarity on what’s actually going on... and what to do next. 

Connect with Ian:
LinkedIn - linkedin.com/in/ianstephensspeaks
Website - enrichacademy.com.au

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