QSR Uncut

Trends Shaping The Coffee Shop of the Future

March 02, 2022 QSR magazine

Sanjiv Razdan, president of the Americas and India for The Coffee Bean & Tea Leaf, chats with the QSR team about innovation and the java industry coming out of COVID-19. From the “third-place” shift to the bring-it-to me culture we live in, how do you meet customers where they want to be? And when? There's a lot at stake.

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