QSR Uncut

An emerging franchise revs up growth despite pandemic

June 02, 2020 QSR magazine
QSR Uncut
An emerging franchise revs up growth despite pandemic
Show Notes

We're continuing with our series of mini episodes helping restaurants through the coronavirus pandemic. With input from operators, vendors, consultants, data analysts, and more, these mini episodes will facilitate incredibly important conversation on how we can collectively survive the coronavirus crisis.
Next up: Mike McFall is co-CEO of Biggby Coffee, a Michigan-based coffee brand with nearly 250 locations in 11 states. He joins the podcast to talk about how the company has continued to sell franchises throughout the pandemic, how it's thrived by attracting Starbucks customers, and how it's pivoting to a modular store prototype that prioritizes drive thru.

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