Fast Forward: A Quick Service Restaurant Podcast from QSR Magazine

Evolving the service style at this emerging fast-casual taco player

September 29, 2020 QSR magazine
Fast Forward: A Quick Service Restaurant Podcast from QSR Magazine
Evolving the service style at this emerging fast-casual taco player
Chapters
Fast Forward: A Quick Service Restaurant Podcast from QSR Magazine
Evolving the service style at this emerging fast-casual taco player
Sep 29, 2020
QSR magazine

The COVID-19 pandemic has hit different parts of the country and different foodservice categories in different ways. Of course, the full-service industry has suffered far more than counter-service concepts, and urban centers like New York City have been more negatively impacted than suburbs and cities that rely on driving traffic. 
Chris Blanchard is president and cofounder of Chicas Tacos, an emerging fast-casual taco concept based in Los Angeles. In the last 6 months, he and his team have adapted their service style and blueprints for the future to accommodate the ways in which the pandemic has changed L.A. dining—all the way up to developing their own text-to-pay technology platform. He joins the podcast to talk about that platform and what it means for the brand's service style, how important the patio has been to success, and why keeping up his optimism has helped him manage through the crisis.

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Show Notes

The COVID-19 pandemic has hit different parts of the country and different foodservice categories in different ways. Of course, the full-service industry has suffered far more than counter-service concepts, and urban centers like New York City have been more negatively impacted than suburbs and cities that rely on driving traffic. 
Chris Blanchard is president and cofounder of Chicas Tacos, an emerging fast-casual taco concept based in Los Angeles. In the last 6 months, he and his team have adapted their service style and blueprints for the future to accommodate the ways in which the pandemic has changed L.A. dining—all the way up to developing their own text-to-pay technology platform. He joins the podcast to talk about that platform and what it means for the brand's service style, how important the patio has been to success, and why keeping up his optimism has helped him manage through the crisis.

Subscribe to QSR at QSRmagazine.com/subscribe

QSR Magazine information
Facebook | Twitter | Instagram | LinkedIn
QSRmagazine.com 

Have feedback or interview suggestions? Email us at [email protected]