Financial Forward: The Future of Consumer Finance & Banking
Financial Forward with Jim McCarthy
Explore the Future of Consumer Finance, Banking Regulation, and FinTech Innovation
Financial Forward is the essential podcast for professionals in finance, compliance, and innovation. Hosted by Jim McCarthy, founding member of the CFPB and expert in regulatory risk management, each episode features in-depth conversations with leaders from banks, credit unions, fintech companies, and regulatory agencies.
🎯 What You’ll Learn:
- Consumer finance trends and policy changes
- CFPB rulemaking and enforcement actions
- Compliance with FDIC, OCC, NCUA, and CFPB oversight
- FinTech, open banking, and RegTech innovation
- Credit cards, loans, mortgage servicing, and fair lending
- AI and automation in banking compliance
- Risk management and consumer protection
🎧 Who Should Listen:
Bank executives, compliance officers, fintech founders, consumer advocates, and anyone interested in regulatory reform and financial inclusion.
🎙️ Listen now on Apple Podcasts, Spotify, Google Podcasts, Amazon Music, and more.
📲 Follow Jim McCarthy on LinkedIn for exclusive updates:
https://www.linkedin.com/in/jim-mccarthy/
📩 Contact: jim@mccarthy-hatch.com
💬 Share your thoughts using hashtags:
#FinancialForwardPodcast #ConsumerFinance #BankingCompliance #CFPB #FDIC #OCC #Fintech #RiskManagement #OpenBanking #JimMcCarthy
Financial Forward: The Future of Consumer Finance & Banking
SCRA – Beyond the Uniform: Understanding the CFPB’s Growing Focus on Servicemember Financial Protections
Recorded: Tuesday, July 1 | 1:00 PM CT
Presented by: McCarthy Hatch
🎯 Episode Overview:
As the Consumer Financial Protection Bureau (CFPB) sharpens its lens on how financial institutions serve military members and their families, this live panel explores the evolving regulatory landscape and the moral imperative to do better.
We go beyond compliance checklists to examine complaint data, identify institutional risks, and spotlight opportunities to lead with integrity.
👥 Featured Panelists:
- Jim McCarthy
Chairman, McCarthy Hatch
Founding member of the CFPB, regulation expert, and host of Financial Forward. - Eric Goldberg
Partner, Akerman LLP
Nationally recognized regulatory attorney with deep experience advising banks and fintechs on CFPB rules and servicemember protections. - Lezlie Hansen
Executive, U.S. Bank
Senior banking leader overseeing compliance and customer experience, with a strong focus on military financial services. - Colonel Paul Kantwill (Ret.)
Former Assistant Director, Office of Servicemember Affairs, CFPB
Decorated U.S. Army veteran and one of the most respected voices in military consumer protection.
🔍 Topics Covered:
- The CFPB’s intensifying enforcement posture on military-related financial harm
- Common SCRA compliance failures—and their legal and reputational risks
- Trends emerging from complaint data and regulatory actions
- What military families are experiencing in the marketplace today
- Best practices for banks and servicers navigating scrutiny with integrity
- How to build an internal culture that respects, protects, and empowers those who serve
📌 Key Takeaways:
- Data is destiny: Complaint trends offer early signals of where regulators are headed next.
- Culture matters: Compliance with the SCRA isn’t just a legal issue—it’s a leadership one.
- Enforcement is rising: Expect increased scrutiny, particularly in lending, collections, and repossessions involving servicemembers.
- Institutions must lead: Those who proactively close gaps and invest in consumer fairness will be best positioned to thrive.
📚 Resources Mentioned:
- Servicemembers Civil Relief Act (SCRA) guidance
- CFPB enforcement updates
- McCarthy Hatch’s FSAi risk monitoring technology
- Akerman LLP legal insights hub
- U.S. Bank’s commitment to military families
- Kantwill Strategies: Veteran advocacy and training
📣 Stay Connected:
👉 Follow McCarthy Hatch on LinkedIn
💬 Reach out to Jim McCarthy for speaking engagements or media inquiries
🎧 Subscribe to Financial Forward for future episodes and webinars
More from Jim:
LinkedIn: https://www.linkedin.com/in/mccarthyhatch/
https://www.mccarthy-hatch.com/