Base Camp - A Corporate Sherpas Podcast

The Problem With Feedback

• Episode 8

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Feedback. It's difficult to give, difficult to receive, yet absolutely crucial for continual growth. Nearly 70% of employees feel anxious about receiving feedback, and only 2.6% of colleagues step forward to deliver it when it matters most. When feedback isn’t timely or effective, it directly undermines organisational and individual performance. 

This Base Camp episode explores the real impact of feedback and provides tools to turn resistance into growth.

00:00 The Challenge of Feedback

09:18 Defining Feedback and Its Importance

16:43 Personal Experiences with Feedback

23:43 How Feedback Impacts The Brain

29:40 The Role of Social Capital and Psychological Safety

39:24 The Skill of Receiving Feedback

43:07 Offering Perspectives rather than Feedback

44:15 Understanding the First and Second Score

46:05 Curiosity vs. Defensiveness in Feedback Reception

48:20 Mindset Matters: Fixed vs. Growth

49:09 Training Teams to Receive Feedback Effectively

52:10 Normalising Emotional Reactions to Feedback

54:18 The Role of Leaders in Feedback Dynamics

56:58 Shifting Focus: From Giving to Receiving Feedback

01:01:05 Navigating Identity and Attribution in Feedback

01:04:24 Generational Differences in Feedback Reception

01:08:45 Leveraging Technology for Feedback

01:17:46 Combining Frameworks for Effective Feedback Delivery

Show notes

Battling the Demons between our two ears: https://www.buzzsprout.com/2412095/episodes/16124844

Games People Play - Life Positions: https://www.amazon.com.au/Games-People-Play-Psychology-Relationships-ebook/dp/B002RI9IPG

The Second Score: https://www.youtube.com/watch?v=FQNbaKkYk_Q


Contact: corporate-sherpas.au