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Safety Gap
Safety Gap by RapidSOS delves deep into the "safety gap" — uncovering the unknown challenges, obstacles and blind spots that hinder public safety. Each episode examines barriers to safety with the goal of helping safety professionals identify effective solutions for keeping their customers, employees and communities safe.
Hosted by Cassidy Shield, RapidSOS' Chief Marketing Officer, the podcast brings together leaders and pioneers using the latest tools and techniques to create a safer world.
Listen in to discover a world supported by intelligent safety – where humans, technology, and AI work together to close the safety gap.
Safety Gap
Employee Safety Solutions with TraknProtect
In this episode of The Safety Gap, Cassidy Shield and Karin Marquez sit down with Parminder Batra, CEO and founder of TrakNProtect. Parminder shares her unique journey from attorney and mom to safety tech entrepreneur, revealing how a simple desire to track everyday household items eventually evolved into a mission-driven company tackling critical safety issues in hospitality. Her personal story and background set the stage for an engaging and insightful conversation about both the inspiration behind, and the real-world impact of, her work.
The discussion dives deep into the development and deployment of TrakNProtect’s safety technology, particularly their discreet panic button system designed for hotel staff and housekeepers. Parminder explains how user feedback shaped the product—emphasizing simplicity, reliability, and long battery life—removing pain points like frequent battery charges or confusing interfaces. The group also explores broader challenges within the hospitality industry, such as regulatory requirements, cost concerns, and operational obstacles that can get in the way of prioritizing safety, as well as the cultural and economic pressures that can lead hotels to “check the box” rather than truly address staff security.
Looking ahead, Parminder shares her passion for expanding the reach and effectiveness of safety tech, highlighting plans for further product innovation and customization, and drawing connections to other sectors like schools and healthcare. The conversation underscores the urgent need for technology that is easy to adopt and genuinely protective, especially for vulnerable employees. Ultimately, the episode serves as both a compelling founder’s story and a candid look at the complexities of fostering safer workplaces—emphasizing that meaningful change requires both reliable tech solutions and a cultural commitment to employee well-being.