Safety Gap
Safety Gap by RapidSOS delves deep into the "safety gap" — uncovering the unknown challenges, obstacles and blind spots that hinder public safety. Each episode examines barriers to safety with the goal of helping safety professionals identify effective solutions for keeping their customers, employees and communities safe.
Hosted by Cassidy Shield, RapidSOS' Chief Marketing Officer, the podcast brings together leaders and pioneers using the latest tools and techniques to create a safer world.
Listen in to discover a world supported by intelligent safety – where humans, technology, and AI work together to close the safety gap.
Episodes
19 episodes
Strengthening America's 911 Systems with Laurie Flaherty
In this episode of The Safety Gap, Cassidy Shield and Karin Marquez interview Laurie Flaherty, a well-regarded leader and pioneer in the 911 emergency services sector. Laurie shares her unique journey, beginning as an emergency nurse for 25 yea...
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Season 1
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Episode 19
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39:00
Unifying Crisis Response: School Safety with I Love U Guys Foundation
In this episode of The Safety Gap podcast, Cassidy Shield and Karen Marquez welcome Pat Hamilton, the Alliance Director for the I Love U Guys Foundation. Pat brings a wealth of experience from his background in public education and school safet...
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Season 1
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Episode 19
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56:47
Total Response and Dispatching the Future
In this episode of The Safety Gap podcast, Cassidy Shield and Karin Marquez sit down with Chris Salafia, CEO of Total Response, to explore the evolution of 911 call taking and public safety technology. The conversation kicks off with reflection...
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Season 1
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Episode 17
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46:42
Empowering Workplace Safety with ROAR
In this episode of The Safety Gap Podcast, host Cassidy Shield and co-host Karin Marquez welcome Yasmine Mustafa, CEO and co-founder of ROAR, for an insightful discussion on innovations addressing crucial gaps in workplace safety. Yasmine opens...
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Season 1
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Episode 16
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51:14
Employee Safety Solutions with TraknProtect
In this episode of The Safety Gap, Cassidy Shield and Karin Marquez sit down with Parminder Batra, CEO and founder of TrakNProtect. Parminder shares her unique journey from attorney and mom to safety tech entrepreneur, revealing how a simple de...
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1:02:48
Connecting Roadside Assistance and 911 with Agero
In this episode of The Safety Gap, hosts Cassidy Shield and Karin Marquez explore a hidden challenge facing 911 centers: up to 2 million non-emergency roadside calls annually that strain emergency resources and create safety gaps....
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43:53
Enhancing Emergency Preparedness with Stratasite
In this episode of The Safety Gap, hosts Cassidy Shield and Karin Marquez speak with Scott Lowry, co-founder and CEO of StrataSite, about improving emergency response through incident action plans. Scott shares how his 25-year law enforce...
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42:06
Mental Health for 911 Telecommunicators with Dr. Michelle Lilly
In this episode of Safety Gap, Cassidy Shield and Karin Marquez talk with Dr. Michelle Lilly about the mental health of 911 telecommunicators. Michelle is a clinical psychologist and expert in 911 telecommunicator mental health. She discusses t...
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49:53
Bridging the Divide Between Public Safety and Healthcare
In this episode of Safety Gap, host Cassidy Shield is joined by Cait Kennedy from Vesta Healthcare and Jennifer White from RapidSOS to unpack why emergency medical calls often fall short—and what can be done about it.Cait explains the ch...
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50:51
Enhancing 911 with Live Video: Insights from Eagle Eye Networks
Eagle Eye Networks’ VP of Marketing, Cooper Briscoe, joins Cassidy Shield and Karin Marquez to explore a big leap in emergency response: live camera sharing with 911 centers. Cooper breaks down how real-time video access during emergencies give...
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48:45
Identify, Notify, Respond: A Framework for Incident Response with CENTEGIX
In this episode of Safety Gap, hosts Cassidy Shield and Karen Marquez welcome Ryan Bennett, Director of Product Management at CENTEGIX, to discuss innovative advancements in school safety technology. Ryan provides a deep dive into CENT...
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49:37
The Cost of Delayed Emergency Notifications: What Corporate Security Leaders Must Know
In this episode of Safety Gap LIVE, Cassidy Shield and Karin Marquez explore the critical issue of delays in emergency response with guest Deirdre Fike, former VP of Investigations & Intelligence at MGM Resorts International. They discuss c...
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52:12
911 Connected AEDs with Avive Solutions
In this episode of Safety Gap, hosts Cassidy Shield and Karen Marquez speak with Meir Berkman, Vice President of Strategy and Business Development at Avive Solutions Inc. Meir discusses the groundbreaking work behind Avive’s connected AEDs, des...
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Episode 7
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50:31
Indoor Mapping for Emergencies with Critical Response Group
In this episode of Safety Gap, hosts Cassidy Shield and Karen Marquez sit down with Mike Rodgers, CEO of Critical Response Group (CRG), to explore the life-saving impact of emergency mapping. Drawing on his military background and less...
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Episode 6
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40:18
Drone-Delivered Emergency Aid with Archer First Response Systems
In this episode of The Safety Gap, hosts Cassidy Shield and Karin Marquez sit down with Gordon Folkes, founder of Archer First Response Systems, to explore how drone technology is reshaping emergency response. Gordon shares the mission behind h...
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Episode 5
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1:04:04
Eldercare Safety Solutions with Nomo Smart Care
In this episode of The Safety Gap, hosts Cassidy Shield and Karin Marquez sit down with Tim Sherno, Chief Marketing Officer of NOMO Smart Care, to explore how innovative technology is transforming elder care. NOMO provides a privacy-focused sol...
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Episode 4
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51:28
Innovating School Safety with Raptor Technologies
In this episode of Safety Gap, hosts Cassidy Shield and Karin Marquez sit down with David Rogers, Chief Marketing Officer of Raptor Technologies, to explore how modern technology is transforming school safety. David shares Raptor’s mis...
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Episode 3
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53:16
AI Weapons Detection with ZeroEyes
In this episode of The Safety Gap, co-hosts Cassidy Shield and Karin Marquez sit down with Burgess Nichols Jr., VP of Strategy at ZeroEyes, to discuss how AI technology is transforming public safety. Nichols shares the origin story of ZeroEyes,...
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Episode 2
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46:45
Introducing the Safety Gap with Michael Martin
On this episode of Safety Gap, Cassidy Shield talks with Michael Martin, CEO and Co-Founder of RapidSOS, about the critical seconds that can determine life or death in an emergency. They discuss how RapidSOS is bridging the gap between technolo...
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Episode 1
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52:13