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Systems Rehab | Client Experience Systems for Service Providers
You’re incredible at what you do. Clients rave about your work. But behind the scenes? That’s where things get messy. Onboarding feels clunky, communication slips through the cracks, retention isn’t where it could be, and your systems don’t fully support the experience you want your clients to have.
Welcome to Systems Rehab, the podcast where we fix the messy back end and transform it into a streamlined, revenue-driving, retention-boosting client experience.
Hosted by Client Experience System Strategist & HoneyBook Educator, Kenniqua Lewter, each episode blends strategy, mindset, and behind-the-scenes insight to help service providers:
- Built client experience systems that not only save you time but also increase referrals, retention, and revenue.
- Learn how to set up client management tools, workflows, and client delivery support systems that enhance every stage of the client journey, from onboarding to offboarding and everything in between.
- Discover how to use feedback loops, referral systems, and intentional touchpoints to strengthen relationships and boost client loyalty.
- Hear how other service providers are managing their client systems, content workflows, and day-to-day operations so you can get inspired by what’s working in businesses just like yours.
- Listen in on real client transformations, clarity calls, and stories that highlight how simple shifts in systems can save hours each week and create a seamless client experience.
- Hear real stories of client transformations and behind-the-scenes looks at the exact systems Kenniqua is implementing, revamping, or ditching in her own business.
From client journey mapping to client experience enhancers and everything in between that makes your client experience seamless, this podcast is your go-to for creating a business backend that frees up your time and keeps clients coming back for more.
Whether you’re stuck in chaos or ready to scale with intention, Systems Rehab will help you design a client experience that simplifies operations, drives revenue, and turns dream clients into lifelong clients.
Grab your favorite drink, hit play, and let’s rehab your systems together.
🌿Connect with Kenniqua Lewter
Threads & Instagram @Kenniqua.Lewter
Website: www.YourSystemsPro.com
Join me live on YouTube @KenniquaJ every Tuesday at 12pm EST.
♥️Don’t forget to subscribe, rate, and review the Systems Rehab Podcast!
Systems Rehab | Client Experience Systems for Service Providers
The 3 Biggest Time Traps Keeping You Stuck With Endless Tasks | Ep.8
In today's episode of Systems Rehab(formally known as the Getting Over The Hump Podcast), we’re diving into the three biggest time traps that are likely keeping you stuck in an endless cycle of tasks and to-do lists that never seem to shrink. If you feel like you're constantly spinning your wheels, it's probably because you're falling into one (or more) of these traps.
What You’ll Learn
But don't worry – I'm breaking them down and showing you exactly how to break free. I’m not just going to tell you about these time traps – I’m sharing how they showed up in my own life and how I overcame them. You’ll walk away with a clear action plan for how to get yourself out of these traps, too.
This is Part 1 of our 4-Part Series "I'm Juggling Way Too Many Tasks" Podcast and YouTube series. Please subscribe so you don't miss an episode.
This is a part of a 4-Part Series:
Part 2 Series: You're Wasting Time on the Wrong Tasks - Here's How to Fix It
Resources Mentioned:
About Me!
I'm Kenniqua, wife, mom, Systems Strategist, and HoneyBook Educator. I help online service providers organize and automate systems to simplify their business and confidently service dream clients.
I would love to work with you! Visit my website HERE
Follow Kenniqua's YouTube channel, KenniquaJ, for more insightful content focused on system strategy and entrepreneurship.
Ready to finally streamline your service-based business with HoneyBook? Head over to yoursystemspro.com to get started.
Thanks for listening! Don't forget to subscribe and leave us a review if you enjoyed this episode.
