Workers’ Comp Unwrapped
Workers' Comp Unwrapped with Max Cooper is your go-to podcast for uncovering the complexities of the workers' compensation system. Join Max Cooper, an experienced industry professional, as he breaks down the latest trends, tips, and case studies in workers' comp, making it easier for business owners, HR professionals, and employees to navigate. From understanding your rights to exploring key legal developments, Max unwraps the essential information you need to know, all in an engaging and straightforward way. Tune in for insightful discussions, expert interviews, and actionable advice to help you manage workers' comp more effectively!
Episodes
64 episodes
Workers Comp Unwrapped 318; Appealing IMR Delays: Strategies for Faster Resolutions
Ep. 318 — Appealing IMR Delays: Strategies for Faster ResolutionsIMR delays can stall treatment and frustrate patients. Join Anique and Angela as they break down why IMR delays happen and how providers can speed up the process. Le...
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Season 3
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Episode 18
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13:36
Workers Comp Unwrapped 317; Managing Denied Post-Acute Care Claims: Best Practices
Denied post-acute care claims are common, but avoidable.In Episode 317, Anique and Angela break down why denials happen, the documentation insurers actually want, and how to appeal successfully using MTUS-aligned, detailed clin...
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Season 3
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Episode 17
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12:24
Workers Comp Unwrapped 316; Overcoming Utilization Review (UR) Denials in 2025
Ep. 316 – Overcoming UR Denials in 2025California’s UR rules have evolved, and so should your strategy. Anique and Angela break down how to write RFAs that get approved, avoid common denial traps, and navigate Independe...
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Season 3
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Episode 16
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18:07
Workers Comp Unwrapped 315; Preparing for Billing Audits: Ensuring Compliance in 2025
Ep. 315 – Preparing for Billing Audits: Ensuring Compliance in 2025Billing audits are tightening in 2025, and even small mistakes can lead to big penalties. Anique and Angela break down the new audit standards, common r...
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Season 3
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Episode 15
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12:39
Workers Comp Unwrapped 314; Navigating OSHA Compliance for Medical Practices in Workers’ Comp
Ep. 314 – Navigating OSHA Compliance for Medical Practices in Workers’ CompOSHA compliance isn’t just for employers. Medical practices treating workplace injuries must follow OSHA rules for documentation, exposure control, training, ...
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Season 3
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Episode 14
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15:39
Workers' Comp Unwrapped 313; Electronic Signatures: Simplifying Workers’ Comp Documentation
Ep. 312 – E-Billing Compliance: Electronic Signatures – Simplifying Workers’ Comp DocumentationCalifornia’s AB 2337 makes electronic signatures valid for workers’ comp documentation, streamlining billing and compliance. In this episo...
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Season 3
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Episode 12
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15:22
Workers Comp Unwrapped 311; E-Billing Compliance: Avoiding Liberty Mutual’s e-EOR Violations
Ep. 311 – E-Billing Compliance: Avoiding Liberty Mutual’s e-EOR ViolationsCalifornia law requires insurers to send compliant electronic Explanations of Review (e-EORs) when providers submit electronic bills. But Liberty Mutual is ...
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Episode 11
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14:35
Workers Comp Unwrapped 310; Navigating AB 1870: Ensuring Compliance in Multi-Role Practices
Workers’ Comp Unwrapped Episode 310:California’s AB 1870 updates workplace poster requirements starting January 1, 2025. Max and Angela break down what multi-role practices need to do to stay compliant, from updated postings and m...
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Season 3
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Episode 10
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13:35
Workers Comp Unwrapped 309; Medical-Legal Cost Management: Navigating the 2025 Fee Schedule
Workers’ Comp Unwrapped Episode 309:Dive into California’s 2025 medical-legal fee schedule updates and what they mean for providers. Learn documentation strategies, accurate coding practices, timeline management, and tips to maxim...
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Episode 9
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17:45
Workers Comp Unwrapped 308; Billing for Freelance Worker Injuries: SB 988 Compliance
Workers’ Comp Unwrapped Episode 308:Explore billing for freelance worker injuries under SB 988 in California. Learn verification steps, documentation requirements, and billing best practices to ensure compliance and timel...
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Season 3
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Episode 8
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12:04
Workers Comp Unwrapped 307; Billing for Gig Worker Injuries: Navigating Proposition 22
Workers’ Comp Unwrapped Episode 307:Navigating gig worker injuries under California’s Proposition 22 can be tricky for providers. In this episode, Max and Ayesha break down the rules for billing, common claim challenges, ...
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Season 3
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Episode 7
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22:58
Workers Comp Unwrapped 306; Billing for Vocational Rehab Services in Workers’ Comp
Ep. 306 – Billing for Vocational Rehabilitation Services in Workers’ CompInjured workers often need vocational rehab to get back to work—but how do you bill for those services correctly in workers’ comp? In this episode, Ma...
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Season 3
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Episode 6
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18:41
Workers Comp Unwrapped 305; Higher Disability Payments: Optimizing Billing for TTD Increases
Ep. 305 – Higher Disability Payments: Optimizing Billing for TTD IncreasesThe California TTD rate is rising 3.8% in 2025—good news for injured workers, but a billing challenge for providers. In this episode, Max and Ayesha explain...
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Season 3
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Episode 5
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15:54
Workers Comp Unwrapped 304; New Physician and Pharmaceutical Fee Schedules: What’s Changing in 2025
Ep. 304 – New Physician and Pharmaceutical Fee Schedules: What’s Changing in 2025California’s DWC has released updated physician and pharmaceutical fee schedules for 2025. In this episode, Max and Ayesha unpack the new CPT codes, ...
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Season 3
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Episode 4
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15:34
Workers Comp Unwrapped 303; Impact of the 2025 Pure Premium Rate Increase on Provider Billing
Ep. 303 – Impact of the 2025 Pure Premium Rate Increase on Provider Billing The WCIRB has approved an 11.2% increase to the 2025 pure premium rate—but what does that mean for California medical providers? In this episode, Max and Aye...
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Season 3
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Episode 3
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16:20
Workers' Comp Unwrapped 302; Liberty Mutual’s Excessive Refund Requests: How to Fight Back
Ep. 302 – Liberty Mutual’s Excessive Refund Requests: How to Fight BackLiberty Mutual has been sending refund requests for authorized, properly billed medical services, but do you really have to pay them back? In this episode, Max and Ayesh...
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Season 3
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Episode 2
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12:04
Workers' Comp Unwrapped 301; Navigating PPO Contracts and Silent PPOs - Maximizing Revenue
Ep. 301 – Navigating PPO Contracts and Silent PPOs: Maximizing Revenue In this season opener, Max and Ayesha break down the world of PPO contracts and expose the hidden impact of silent PPOs on your workers’ comp reimbursements. Learn ...
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Season 3
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Episode 1
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18:31
Workers' Comp Unwrapped 228; Filing Amendments to Workers’ Comp Claims: Best Practices
Subtitle: If You Don’t Update the Claim, You’re Updating Your Write-Off ListIn this episode of Workers Comp Unwrapped, Max is joined by Ayesha to break down why timely and accurate claim amendments are essential in ...
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Season 2
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Episode 28
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15:08
Workers' Comp Unwrapped 227: Overcoming Common Denials in Post-Acute Care Claims
In this episode of Workers Comp Unwrapped, Max and Ayesha dive into the frustrating world of post-acute care claim denials, where even the most necessary treatments can be deemed "not medically necessary." They explore common reasons f...
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Season 2
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Episode 27
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16:41
Workers' Comp Unwrapped 226; Essential Documents for Workers’ Comp Compliance in California
In this must-listen episode, Max and Ayesha dive into the critical documents every provider, employer, and insurer must have to stay compliant—and paid—in California’s workers’ comp system. From first reports to lien filings, discover the exact...
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Season 2
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Episode 26
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21:48
Workers' Comp Unwrapped 225; Avoiding Pitfalls in Workers’ Comp Timelines: From Filing to Follow-Up
In this episode of Workers Comp Unwrapped, Max and Ayesha break down the most important—and often missed—deadlines in California workers’ comp. From bill submissions to lien filings and UR appeals, every stage of the claims process has...
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Season 2
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Episode 25
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15:45
Workers' Comp Unwrapped 224; What Happens After Maximum Medical Improvement (MMI)?
In this episode of Workers Comp Unwrapped, Max and guest expert Ayesha dive into the real impact of Maximum Medical Improvement (MMI) on providers. While MMI signals medical stability for injured workers, it opens a new chapter of bill...
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Season 2
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Episode 24
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14:18
Workers' Comp Unwrapped 223; Collaborative Strategies Between Adjusters, Attorneys, and Providers
🎙 Workers Comp Unwrapped – Episode 223Title: Collaborative Strategies Between Adjusters, Attorneys, and ProvidersSubtitle: Because "We Didn’t Get Your Email" Isn’t a StrategyThis week, Max sits down with...
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Season 2
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Episode 23
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11:57
Workers' Comp Unwrapped 222: When to Involve Utilization Review in Workers’ Comp Cases
Workers Comp Unwrapped – Episode 222 Topic: When to Involve Utilization Review in Workers’ Comp Cases Subtitle: How to Survive UR, Get Approvals, and Actually Get Paid Host: Max G...
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Season 2
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Episode 22
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20:34
Workers' Comp Unwrapped 221: Understanding Workers’ Comp Subrogation- What Providers Should Know
🎙️ Episode 221 – Understanding Workers’ Comp Subrogation: What Providers Should Know Guest: Ayesha | Host: MaxSubrogation: that frustrating word insurers love to use when they don’t want to pay your bill. ...
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Season 2
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Episode 21
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18:38