Join Sue Taylor in the Sitting With Sue Insurance Questions Answered podcast as she provides a brief overview of the CILA Certificate CH1 coursebook. Sue, a seasoned author and contributor to CILA exam materials, breaks down the 14 chapters tha...

In this episode Sue outlines the four levels of the qualification process, detailing what each level entails and the progression path from Certificate to Chartered Status. She emphasises the benefits of these qualifications, including how they ...

The Impact of Mentorship Inside and Outside Organizations In this second session with Luke Brannigan and Steven Helman, the discussion revolves around the advantages and challenges of internal vs. external mentoring. T...

In this episode of Sitting With Sue Insurance Questions Answered, host Sue Taylor interviews Thom Lumley, a partner at RPC specializing in UK casualty bodily injury claims. They discuss the personal injury discount rate, a metric used to calcul...

Ellie Smith from Channel Island Adjusters Limited shares her journey of transitioning from cabin crew to a successful loss adjuster, passing the CII and CILA certificate exams with the support of her mentor, Josh. Ellie discusses the importance...