Out of the Comfort Zone

How to Deliver Bad News with Mahesh Guruswamy

Wanda Wallace

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As a manager, you have to deliver bad news – probably more of it than you would like to deliver. If you like making people happy, delivering bad news is probably even more difficult. So how can you say no, deliver negative feedback, go back on a promise or any other difficult news and survive, whether you are talking to senior leaders, your manager, your team or your customers? Listen in for tips.

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💡 About the show:
There is no growth in comfort and no comfort in growth. Business today typically values and promotes leaders for their subject expertise. Leaders who have command of the details and execute based on knowledge and experience are highly respected. However, to grow as a leader you have to get out of your comfort zone – that means learning to lead without just being the expert. Learn to gain the trust and respect of a team that might know more than you do. Get comfortable with ambiguity and with not having all the information. Develop the skills and confidence to lead in a different way.

For female leaders, subject expertise is usually the source of their confidence. Learning to lead outside your comfort zone is one step for breaking through the glass ceiling. The show’s purpose is to give you tips on how can you develop the capability to lead – to get out of your comfort zone.

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