The Pocket-size PR Podcast

The inside out, the outside in: Jane Peverley on leading strategic comms at scale

Harvey & Hugo Season 1 Episode 15

In this episode of the Pocket-size PR Podcast, Charlotte Nichols welcomes Jane Peverley, Head of Communications at Hays Travel Group, for a powerful conversation on the evolving role of PR in shaping modern business reputation.

Jane shares how Hays Travel’s deeply embedded values guide internal and external communication, especially in times of change, like their acquisition of Thomas Cook branches just before the pandemic. With over 4,500 team members across the UK, Jane discusses how consistency, clarity, and compassion are key to impactful PR.

From nurturing inclusive communications to navigating crisis messaging and the power of real-world advocacy, this episode is a must-listen for comms professionals and brand guardians who believe that reputation is everything.