Credit in Focus
Credit in Focus unpacks the global complexities of credit risk across the customer lifecycle, from marketing and origination to account management, collections and recovery. Industry experts across the globe join the conversation to discuss actionable insights and emerging trends in credit risk management. Credit in Focus is brought to you by LexisNexis Risk Solutions, which helps organizations improve outcomes across the customer lifecycle by expanding existing assessment strategies with alternative data insights to gain a better understanding of consumer and small business credit risk.
Credit in Focus
Collections in the Digital Age: Challenges and Opportunities
Michael Bernard, Senior Analyst for Retail Banking at Celent moderates a conversation with Carrie Coker-Aivaliotis, Senior Director of Market Planning for Servicing and Recovery, Denise Cross, Director of Servicing and Collection Solutions and Andrea Bell, Senior Solutions Consultant about the findings and takeaways from the survey results of 155+ professionals across first- and third-party collection teams that focused on the top challenges they are facing in the market and how our team works daily with our customers to resolve their servicing and recovery challenges.
Visit risk.lexisnexis.com to learn more about our servicing and recovery solutions and to download the State of Collections report and supporting assets.
DISCLAIMER: The information provided in this podcast is for informational purposes only and is not intended to and shall not be used as legal advice. The views and opinions expressed in this podcadt are solely those of the speakers and do not necessarily reflect the views or positions of LexisNexis Risk Solutions. LexisNexis Risk Solutions does not warrant that the information provided in this podcast is accurate or error-free.
LexisNexis and the Knowledge Burst logo are registered trademarks of RELX Inc. Other products and services may be trademarks or registered trademarks of their respective companies. Copyright© 2025 LexisNexis Risk Solutions.