Guest
Karen Eckstein
Karen has over 30 years’ experience of defending claims against professionals, primarily solicitors, accountants and tax advisors. She became frustrated by the fact that professional negligence claims caused significant devastation and harm to the 3 ‘stakeholders’- the firm, the staff and the firm’s clients, and that her role as a defence lawyer gave her an insight into the root cause of those claims, but did not enable her to prevent them recurring. In 2020 (but pre-covid) she set up Karen Eckstein Ltd, to focus on the prevention of claims, to use her expertise and experience to help firms have healthier, happier and long lived relationships with their clients, and be more profitable as a result.