Moments That Matter Podcast

The Police Officer Who Became a Hotelier

• Jason Craparo • Season 1 • Episode 7

What happens when a seasoned police officer steps away from law enforcement to save a family business in crisis? Andre Giannandrea, General Manager of the Post Hotel in Lake Louise, reveals his extraordinary journey from the Calgary Police Service to leading one of Canada's most prestigious luxury hotels.

Now managing a Michelin-recognized property with 200 staff from around the world who both work and live together, Andre finds deep fulfillment in people development. His story illuminates how skills cultivated in one career can become the foundation for success in another, and offers powerful guidance for anyone considering a professional pivot: "Attach yourself to an organization with growth potential and start becoming the type of person you would want to work for."

[00:00:00] Intro clip.
[00:03:29] From Police Officer to Sheraton GM.
[00:08:18] Managing a Hotel in Crisis Mode.
[00:12:19] Transferable Skills from Policing to Hospitality.
[00:18:39] Transitioning Careers and Finding Purpose.
[00:23:46] Leading the Post Hotel in Lake Louise.
[00:30:17] Balancing Hotel Life and International Staff.
[00:36:35] The Most Rewarding Aspects of Hospitality.