Moments That Matter Podcast
Welcome to Moments That Matter! 🎙✨
Join us as we dive deep into the pivotal moments that shape the journeys of extraordinary leaders and influencers. From major milestones to quiet, reflective turning points, this podcast uncovers the decisions, challenges, and breakthroughs that define their paths. 🌟
Through heartfelt storytelling and candid conversations, Moments That Matter explores the human side of leadership and success—shedding light on how vulnerability, resilience, and purpose drive real impact. Whether you're seeking inspiration, wisdom, or motivation for your own journey, this podcast will leave you empowered to embrace your own moments that matter. 💡
📌 New episodes every week. Don’t forget to like, subscribe, and share!
Let’s celebrate the stories that shape us. 🗝️ #MomentsThatMatter #Leadership #Inspiration
Episodes
21 episodes
Building Destination Campgrounds For A New Generation
We explore how modern campgrounds are evolving from simple stopovers into destination experiences that blend reliable Wi‑Fi, family programming, and nature-forward design. Alex shares candid lessons from the GM seat on leadership, team culture,...
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45:52
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When Content Guides Instead Of Hides, Guests Convert
What if your hotel website felt like a concierge instead of a maze? We sit down with Thibault Selderslagh, co-founder of For Digital Sakes, to explore how luxury brands turn story, video, and smart UX into direct bookings. From cinematic homepa...
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40:10
What Happens When You Hound Someone Who Thinks You're Too Aggressive?
At just 22 years old, Ed spotted a critical inefficiency in how hotels managed their online inventory—bookings arrived by fax and were manually entered into systems, creating endless headaches for hotels. When his employers dismissed his soluti...
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54:25
Why Flexibility Matters in Hospitality Partnerships
Brent Hayhurst shares how Curator Hotel and Resort Collection supports independent hotels by providing tailored solutions that help them compete effectively while maintaining their unique identity and autonomy.• Supporting independent h...
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40:51
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Checked Out of Normal Life, Checked Into Hotels Forever
Who is Scott Eddy?He helps the hospitality industry connect with audiences in ways that drive revenue. Whether it’s through developing social media strategies, speaking on stages, sitting on advisory boards, or creating content on influence...
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49:07
How Smart Hoteliers Win in Today's Market
Pete DiMaio of Travel Boom shares insights on how independent hoteliers can thrive in today's competitive hospitality landscape by embracing digital marketing strategies that focus on authentic guest experiences. He explores the evolution of ho...
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43:09
Hurricane, Pandemic, Resilience: One Resort's Remarkable Journey
Katja Kunz shares how Pink Shell Beach Resort has turned challenges into opportunities through a family-oriented culture, guest-focused improvements, and community support following multiple hurricanes including the devastating Ian in 2022....
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44:16
Untapped Potential in Hospitality | Hotel Experiences for Children
Wanderland founder Saar Shai reveals how hotels can transform their business by creating magical experiences for children and teens, the most influential yet overlooked guests in hospitality.• Children powerfully influence family travel...
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46:20
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Are You Listening to Your Own Thoughts? From Music to Media
Jon Bumhoffer shares his journey from hospitality worker to media producer, exploring how creativity thrives in collaborative environments and the importance of creating mental space for original thought in our content-saturated world.•...
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Season 1
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Episode 13
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45:44
What Hotels Are Getting Wrong About Young Travelers
Imagine a generation raised on social media who, contrary to stereotype, are now desperately seeking real human connection in their travel experiences. This fascinating paradox sits at the heart of our conversation with Cassady Quintana, Brand ...
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Season 1
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Episode 12
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39:58
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Every Design Choice Should Stop The Scroll Or It's Not Worth Making
What turns a property from a place to stay into a story worth sharing? Ben Wollf has cracked the code.The cofounder of Onera and Oasi transformed from a consultant to hospitality innovator by creating architectural marvels that guests c...
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Season 1
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Episode 11
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41:05
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Failing Forward: How Ahmod Goins Creates Memorable Customer Experiences
Ahmod Goins shares his journey building G1 Productions and reveals how his 3C content system helps service-based businesses generate predictable leads. He discusses the importance of embracing failure, protecting your time, and creating content...
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Season 1
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Episode 10
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47:14
Why 75% of Guests Return: The Brittain Blueprint
Patrick Norton's journey from a towel boy in upstate New York to Chief Marketing Officer and owner-partner at Brittain Resorts is a masterclass in hospitality leadership. After selling everything and moving to Myrtle Beach with just a hammock a...
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Season 1
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Episode 9
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45:32
From Cancer Survivor To Adding $1 Million In Revenue In 12 Months!
🔥 FROM CANCER SURVIVOR TO HOSPITALITY GURU: How Mandy Murray Built a Million-Dollar Hotel TurnaroundAfter beating cancer THREE TIMES in her twenties, Mandy Murray transformed her second chance at life into hospitality excellence. Watch ...
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Season 1
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Episode 8
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41:28
The Police Officer Who Became a Hotelier
What happens when a seasoned police officer steps away from law enforcement to save a family business in crisis? Andre Giannandrea, General Manager of the Post Hotel in Lake Louise, reveals his extraordinary journey from the Calgary Police Serv...
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Season 1
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Episode 7
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38:57
High Heels and Windex: Finding Your Way in the Hospitality Industry
Jennifer Miller is a seasoned hospitality leader with over 30 years of expertise in commercial strategy, specializing in revenue management, call center operations, and hotel operations across both independent and branded hotels. As the Directo...
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Season 1
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Episode 6
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46:29
From Hospitality Beginnings to Tech Innovations
Who is David Millili? With nearly 30 years of experience in hospitality technology, David's mission is to drive technological solutions, provide strategic support, and share my knowledge to help hotels thrive in an increasingly complex landscap...
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Season 1
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Episode 5
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55:09
Empathy-Driven Leadership, Team Well-Being, and the Power of Generosity in Hospitality
Chris Green is the founder of Cedar Road Investments, LLC, and W. Chris Green Advisory Services, bringing over 30 years of expertise in hospitality. He previously served as President of Remington Hospitality, overseeing 130+ properties across t...
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Season 1
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Episode 4
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46:13
Balancing Leadership Demands with Personal Peace
Mike Marshall, CEO, has spent over 35 years in the hotel industry, working in nearly every role and overseeing a portfolio of more than 175 properties. His experience spans luxury, limited-service, boutique, and non-branded hotels, giving him a...
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Season 1
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Episode 3
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37:22
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Tech Advances and Women's Leadership in Aviation's Future
Amy Burr is President of JetBlue Ventures (JBV), the venture capital arm of JetBlue Airways, where she leads investments in early-stage startups in travel, hospitality, and transportation. She has been with JBV since 2018, previously serving as...
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Season 1
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Episode 2
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31:14
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Crafting Connections: The Art of Hospitality and Storytelling
What happens when you mix art school aspirations with the vibrant world of hospitality? Discover the fascinating journey of Don Barnett, the charismatic Director of Sales and Marketing at London's iconic London House in Chicago. Transitioning f...
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48:05
