Beyond the Transaction
TreviPay's Beyond the Transaction shines a light on the people and ideas that are shaping B2B commerce. Each episode features a clear look at payment models, evolving buyer needs, and new technologies from industry thought leaders who know what it takes to help businesses thrive.
Beyond the Transaction
Managed Services: The Engine Powering B2B Loyalty
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TreviPay’s Clint Sears sits down with Inez Berkhof-Hollander, Managing Director, Europe, and Kauleen Adiutori, Chief Operating Officer, to explore how managed services are becoming a strategic growth lever for enterprise B2B leaders.
Together, they unpack why buyer expectations have changed, how invoice accuracy and dispute resolution shape loyalty, and where AI can create real value without replacing human judgment. From European invoicing complexity to the critical moments that define trust, this conversation shows why operational execution now directly impacts revenue, retention, and customer experience.
For CFOs and CEOs planning for growth in a more complex market, this episode offers a clear message. The companies that scale smarter will be the ones that focus on what they do best and choose the right partners to manage the complexity behind the transaction.