Village Chiropractic & Wellness Podcast

EP #13 Demystifying Your First Chiropractic Visit

• Dr. Matt Green • Season 1 • Episode 13

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Have you ever stood at the threshold of making a chiropractic appointment, only to hesitate because of uncertainty about what actually happens behind those doors? You're not alone. In this illuminating episode, Dr. Matt Green pulls back the curtain on the entire first-visit experience, from booking your appointment to walking out after your first adjustment.

Ready to experience how chiropractic care can enhance your performance and recovery? Visit VillageChiropracticOakland.com or call 510-281-1708 to schedule your appointment today.

Visit villagechiropracticoakland.com to learn more.

Dr. Matt Green:

Welcome to the Village Chiropractic and Wellness Podcast with your host, Dr. Matt Green. Join us as we explore health, wellness and the power of chiropractic care to help you live your best life. Let's dive into today's episode into today's episode.

Dr. Matt Green:

Hi, welcome to another episode of Village Chiropractic and Wellness Podcast. I'm Dr Matt Green. I'm your host. I'm also the chiropractor, the lead chiropractor and the owner of Village Chiropractic and Wellness Center, located in a little cute community called Montclair Village up in the Oakland Hills in Northern California. We specialize in taking care of people that are stressed out, working professionals that are athletic, that are sometimes confronted with the issues of parenthood, that are looking to alleviate pain and optimize the wellness pain and optimize the wellness. So the purpose of today's episode is to demystify what happens during the very first visit. I've found through my experience that there are people especially spouses and friends of the people that I take care of that I hear about sometimes that they are curious or they want to know more or they would like to see a chiropractor, but there's something holding them back and that there's some kind of underlying uncertainty about what's going to happen during that first visit. And I would love to go over that and talk about exactly what happens from beginning to end, such that if you are one of those people listening here today which I would imagine most people are that are the listeners here of the podcast that you can start to have a more comfortable, have more ease in making your decision in coming to see a chiropractor. I'm a little biased, but I'm a big fan. I'm a big fan of chiropractor. I'm a little biased, but I'm a big fan. I'm a big fan of chiropractic. So before we dive into the what of this you know the what happens in the podcast let's talk a little bit about the why, and the why is just briefly like why did I become a chiropractor? So you can start to get a sense of my underlying drive here.

Dr. Matt Green:

And I was a massage therapist before I became a chiropractor and I was working in an office, in a chiropractic office where he was seeing a lot of people, and so I got a chance to really see a lot of people. And while I was doing massage for folks, I was starting to notice that the people that were just coming in for massage came back with the same problem over and over and over. And a lot of people that were coming in for massage and chiropractic. I could feel underneath my hands that area getting better and better and better and resolving. And that was ultimately it because better and better and resolving. And that was ultimately it because I wanted to do that. I wanted to be the person that made the biggest difference, the person that got to the source of the problem and was actually fixing it, and so that was my ultimate reason to make that jump and to go to chiropractic school. To make that jump and to go to chiropractic school.

Dr. Matt Green:

Another thing that was informing that was that when I was a child, I walked on my toes till I was about 12 years old, and when the doctors that we were going to couldn't come up with any other reason, my parents took me to a chiropractor, and as I started to get adjusted, I remember walking to school having this weird sensation of coming down on my heels, and so I had, from a very young age, this experience that chiropractic works. So I want to. You know, the part of my purpose here in life is to share it with as many people as possible, and this podcast is such a great way for me to do that, and this podcast is such a great way for me to do that. So let's start to get into the reason that. Like what actually happens and my you should know that one of the things that really has me be excited in my major drive is that I like to be a detective and try to get to the source of the problem and to do it in a natural way, without using drugs and surgery. So let's walk through it. Let's imagine yourself, and let's imagine that you have made that decision, that you are now going to come and step into the world of chiropractic care.

Dr. Matt Green:

The very first thing that's gonna happen is that you're gonna either make a call to the office we have two phone numbers. One is 510-281-1780. Sorry, 1708. Another phone number that we have is 510-200-9000. So you'll either be calling that or those numbers one of those numbers or you're going to go online to www. villagechiropracticoakland. com and when you go there it should be a very easy process. You'll click book online and you'll select initial visit with Dr Matt Green and that will walk you through the process, and what you'll get is you'll get a welcome email where you'll get two links one to fill out the normal paperwork that we need that information. I've done my best to make that paperwork as short as possible so that I get the absolute, pertinent information.

Dr. Matt Green:

Fill out the financial policy. One of the things that I'm really proud of of our office is that we are very transparent about all transactions that have to do with the finances and in that financial policy we've gone through that to try to answer every single financial question that you could possibly have. So you'll go through that financial policy and email those back to us. It'll go right into our system and then you'll be ready to go. You'll make an appointment. That appointment is 45 minutes long and when you get to the office, one of the great things about our office is that we are directly across the street from a parking lot and that parking lot is free for the first 30 minutes.

Dr. Matt Green:

I had a student once come and interview me a chiropractic student come and visit me and say hey. Through all of his questions. One of them was Dr Matt, what would you say is your key to success? And my first answer was free parking across the street. And I'm kind of not kidding answer was free parking across the street. I'm kind of not kidding. In the Bay Area to be able to come someplace and park right across the street for free, it's a real gem. Sometimes people like to just still park on the street if there's a spot, but you should know parking is very easy for us. We're also on the ground floor, so you'll park across the street, walk right across, walk in our door, and my intention and all of our intention is to give you a really warm welcome, so you feel immediately welcomed as soon as you walk in through that front door. You'll also fill out an explanation of charges, which again just makes it very clear what is it that we're doing and what is it that you're paying for. And once that's complete, then we'll meet and I'll take you back to the exam room. Now that visit is about 45 minutes long.

Dr. Matt Green:

The first third is me really having concentrating on listening for what's most important to you. Why are you there? What is your main complaint? What is it that's bothering you and how is it affecting you? How does it affecting you in your life? Sometimes people come to me most people come to see me with some type of pain or ailment, and that's how I'm going to listen. Sometimes people come to see me where the pain is not a main concern of theirs, but they feel like something's not quite right and might turn into something worse. Who work with their bodies a lot, those type of folks that want their body to work more towards their optimum there. So I'm going to be listening for what's most important to you, why are you there?

Dr. Matt Green:

And that second, or that, that second third of that appointment is doing an exam that has been delivered by an organization called fMS Functional Movement Systems. This is a very specific exam that's designed to get to the source of the pain. The exam itself takes about five to seven minutes. But for every part of that exam that I find something wrong, then there's another exam that follows it to the narrow and narrow, and narrow the focus, narrow the focus until I can get all the way to the root of the problem. So let's say you're standing there and you turn your body to the right and you turn to the left. Now, turning to the left is more restrictive. What we have to figure out is that in the low back? Is that in the pelvis? Is that in the hips? Is it the knees? Is it the feet? Where is the actual source of that problem of not being able to turn left? And that's that test which is called SFMA Selective Functional Movement System and it's designed, it's great. I've been using it for years and it's very effective and I really like using it.

Dr. Matt Green:

After I've heard what you've said and after I've gotten a really clear sense of where that problem is. Then I have a full spine skeleton in that room and I go there and I show you exactly where it is and describe it in such a way that you can have a good understanding of what is actually wrong, and I've gotten lots of feedback about. People have really appreciated my process of explaining what's wrong. And after that especially if it's your first visit and your first chiropractic experience then I'm also going to take the time to explain what is a chiropractic adjustment. An adjustment in chiropractic lingo means to fix or to correct, and so I'm going to explain that process. I'm going to talk about what to think about, what are the different visualizations you can have while you're on the table and what exactly to expect, not only during, while you're on the table, but also what to expect after. Sometimes people feel really amazing. Sometimes people feel lighter and walk right up off that table and walk into their car and they're already starting to experience feeling lighter and feeling good. Sometimes people don't feel much different at all. Sometimes people get off the table and say, okay, well, I feel about the same, and sometimes people feel a little sore, and so I want to go over those and talk about what to do in each one of those situations and then you get on the table and then we start to adjust those spots, start to start that process of healing right away there in that first visit.

Dr. Matt Green:

If there's other questions that you have in terms of wanting to know more information before you come in, we've done. This is our 13th podcast, so there are other podcasts for you to go back and to listen to. Number three I've went through. It took about 40 minutes, but I went through the 10 reasons why most people are concerned about seeing a chiropractor and I've answered each one of those. You might want to listen to our very first podcast, which just talks about a general introduction to who I am, what chiropractic is and the process that I started Village Chiropractic and Wellness Center. If you're interested in the very specific soft tissue work that I specialize in, called ART or active release technique, that's our second podcast. If you happen to have neck pain and if you happen to have sciatic pain, then we have podcasts for each one of those.

Dr. Matt Green:

If you're someone that really wants to has a concern about our transparency and about finances and how our office works and all the things that happen in the back scenes. Podcast number seven my office manager and I go through that whole process for people who are curious about what happens behind the scenes. I think I want to just end with that. I've been doing this for 22 years. It's something that I love. It's something that I've been, this is what I've been meant to do, and my primary purpose is to bring more ease to people's lives, and never less, and I want to take care of you. So if you have a problem or a concern and you're interested in seeing a chiropractor, please, I personally invite you to come to Village Chiropractic and Wellness Center center and again, you can call the number 510-281-1708 or 510-209-000. Both of them will get you to our office and you can also go online village chiropracticw ellness. com.

Dr. Matt Green:

I'm dr matt green and thanks for listening thanks for tuning in to the Village Chiropractic and Wellness Podcast with Dr Matt Green. For more information or to schedule an appointment, visit our website at villagechiropracticwellness. com or call us at 510-281-1708. Stay well and we'll see you next time.