Through The Writer’s Lens: Giving SPD A Voice

We sit down with healthcare writer and strategist Kara Nadeau to explore how story, language, and data elevate sterile processing from unseen labor to essential clinical practice. Her insights show why words shape budgets, why collaboration changes outcomes, and how every SPD professional can be heard.

• Kara’s journey from PR to medical technology journalism
• Discovering the complexity and stakes of sterile processing
• A lawsuit that underscores why SPD standards matter
• Trends toward recognition and stronger SPD voices
• Closing the expertise–respect gap with stories and data
• Building perioperative and infection prevention alliances
• Practical tactics to communicate SPD value internally
• Reframing SPD’s brand with precise language
• Encouragement for aspiring SPD writers to publish and speak
• How public awareness supports patient safety and investment

If you enjoyed this episode, please subscribe to Sterilization Station. Leave us a comment or leave a rating at whatever podcast platform you listen to, share it with a colleague, and let's keep let's keep still keep it sterile and let's stay on fire for SPD

Transcript

Opening Hook: Stakes And Lawsuit

SPEAKER_00 0:00

He served as an expert for a legal case where a surgeon's decision to flash sterilize a component, an implant component, resulted in the end of a major league, I'm gonna get this right here, major league soccer players' career and ended up in a twenty million dollar lawsuit.

SPEAKER_01 0:20

What advice would you give to sterile processing professionals who want to communicate their value more effectively?

SPEAKER_00 0:26

So important and vital to patient care and safety. It's frustrating a lot. It's like I get on my soapbox kind of, and I'm a writer. I'm not living this. You know, it's I I want to be able to communicate what sterile processing professionals are living day to day.

SPEAKER_01 0:42

What will it take to truly elevate the SPD profession in the eyes of healthcare leaders and even patients?

Show Intro And Guest Bio

SPEAKER_00 0:48

Wow, that's that's the million-dollar question, right?

SPEAKER_01 0:51

Welcome to the sterilization station, the podcast where we explore the people, processes, and perspectives that keep healthcare safe and efficient. Today's episode, we're titling it Through the Writer's Lens Elevating SPD with Karen Nadeau, is all about the power of storytelling and sterile processing. Kara Nadeau is a healthcare communication strategist, journalist, and founder of KLN Communications Incorporated. With more than two decades of experience spanning nonprofit agency and consulting roles, she's built a career helping organizations across the healthcare spectrum, from medical device manufacturers to industry associations, helping them tell their story with clarity and impact. Her passion for medical technology has fueled both her client work and her freelance journalism. Since 2013, she has contributed feature articles to healthcare purchasing news, covering sterile processing, and also written for Medical Laboratory Observer. In this conversation, we'll explore Kara's career journey, her unique perspective on SPD, and how storytelling can help elevate the profession in the eyes of healthcare leaders and even patients. And so we're really glad to have Kara here today. Welcome to the sterile station.

SPEAKER_00 2:01

Thanks, Bill. Thanks for having me. I kind of laugh because I'm used to the being the one who does the interviews, who's asking the questions. So it's it's different to be on the other side, but I appreciate it.

SPEAKER_01 2:10

Yeah, this is great. Very excited to have you. But didn't even know that you were writing in the magazines. I literally brought it to the department and was like, we're in a magazine. So they were all excited. Now we're always anticipating getting that so that we can read the articles related to seriousing, which you do a very, very good job at. So that's great.

SPEAKER_00 2:28

Thanks. I'm glad to hear it. I'm glad that you enjoy them.

Kara’s Path Into Healthcare Writing

SPEAKER_01 2:31

Yeah, it's been great. So if you could take a second, if you could share a little bit about your background and how you got started in healthcare writing.

SPEAKER_00 2:38

First, so uh it's it's pretty far back. So I started out my career working for originally I did nonprofit work, and then I ended up in the agency world. And I was working for a Boston area advertising agency. I'd come on board and they said, okay, you know, we want to hire you for a public relations department. Do you want to work in consumer or do you want to work in medical device? And I had no experience with medical devices at that point, but it sounded really interesting, you know, something different. So I said, sure, I'm gonna, I'm gonna go with that path. And that was, well, I want to say 25 years ago, which dates me here. Looking back, it really was the right path for me. I do have such a passion for it.

Discovering Sterile Processing

SPEAKER_01 3:17

That's amazing. That's so I think it's so cool that you're like an author, and then you're actually like actually involved in sterile processing and creating these great writings for us to read. And this has been it's been excellent. So what drew you into the world of sterile processing?

SPEAKER_00 3:32

So back in, man, I guess it was it's gonna be 13 years in 2026, Chris Russell, who was the former publishing of health publisher of healthcare purchasing news, she had reached out to me and asked if I wanted to write for them and write specifically on sterile processing. And I was so honored to be asked to be part of the healthcare purchasing news team. I had read the magazine for years, working in the healthcare industry as a public relations consultant. And, you know, I had no idea what sterile processing was, like no idea. I mean, I worked in medical device and I understood manufacturing of devices and sales and that sort of thing, but just had no idea what went on behind the scenes when devices and instruments were used and the whole process behind that.

SPEAKER_01 4:17

Oh, so you probably bit off a lot to chew when you first heard about sterile processing because it's it's something that if you know about it, you know about it. And if you don't know about it, you just don't know about it. So it's pretty interesting. Wow. Yeah. That's really cool though.

SPEAKER_00 4:30

There's a steep learning curve. I still am trying to just everything sterile processing professionals do, it just it blows me away. So I'm still learning every day, and it's it's an amazing, amazing process and profession. But I'll let you go ahead with your questions.

SPEAKER_01 4:44

Yeah, and when you think about like, you know, a lot of times I always tell it's because I mentor students and I'll tell the students when you when you go to get your cup of coffee, you never know that the person be before you in line or behind you in line could be a family member of someone whose life you save by doing the instrument properly. Yeah, you just never really know. It's interesting, like everything we do, it just it just uh has a great impact on people's lives. So it's it's pretty amazing.

SPEAKER_00 5:12

It is.

Why SPD Became A Calling

SPEAKER_01 5:12

Was there a moment you realized SPD was a subject worth returning to again and again?

SPEAKER_00 5:17

I guess you know, once I started to learn about the profession and once I started to interview people who were in sterile processing and learning exactly what it was and what it entailed and the complexities of it and the importance to patient care and safety, I mean that just you know ignited a passion in me to want to be able to share stories of sterile processing professionals and and what they do and you know their important role in healthcare.

Trends: Recognition And Respect

SPEAKER_01 5:42

Yeah, that's really good. That's great. Thinking about the the writer's perspective on SPD. So from your outside outsiders' perspective, what trends or patterns have you observed in the sterile processing field?

SPEAKER_00 5:55

So I would say over the years I've been writing about sterile processing, I've certainly I've seen a trend of sterile processing professionals really striving to gain more recognition and respect for the profession. You know, some would say that I've heard it said before, like, oh well, sterile processing professionals, you know, you should do what you do for patient safety and, you know, and patient care. And, you know, it's even if you're not, you know, making the salary that is aligned with that. And I just I would think that is just so ridiculous. It's like, you know, here you are, you're a technician, you know, maybe it's a case where you're making minimum wage, and you have all this tremendous responsibility. And I keep saying the word complexities. And, you know, I'm coming from the outside looking in, and I can't even imagine what it's like day to day to do that. But um, yeah, definitely over the past decade, I've seen more in the sterile processing community, you know, really emphasizing that it is a profession. You know, it's not a job. Like you said, it's not sticking something in a dishwasher. It's a complex, critical profession.

SPEAKER_01 6:58

Yeah, absolutely. And I've worked at facilities where there's people that are just kind of trained to push buttons and maybe do the process. And then you meet someone who's like very passionate and it blows you away, like, wow, this person has devoted their career to mastering this craft. And that's kind of when sterile processing to me really changed, is when, you know, I like started to see like there were people who eat, right, sleep, and like bleed SBD, right? You're like, wow, this person is like an instructor, but they were a technician that was very passionate about what they did, you know?

The Expertise–Respect Disconnect

SPEAKER_00 7:31

Yeah, yeah, definitely.

SPEAKER_01 7:32

And then why do you think there's such a disconnect between the level of expertise uh the professionals have and the respect or recognition that they receive?

SPEAKER_00 7:41

You know, it seems like the disconnect is really deep-rooted. You know, again, the idea that sterile processing is a job that can be performed by anyone, that someone can walk off the street and reprocess an instrument is just so far off track. And, you know, I keep going back to look at the intricacies of today's devices and instrumentation and, you know, the manufacture IFUs, you know, the topic everyone loves to hate because it's just there's so much complexity there. And uncovering that keeps rearing its ugly head, but just dealing with that and then changing industry guidance, and as someone from the outside trying to keep up on all this, I can't imagine what it's like being someone in the profession trying to keep up on all of this and you know, manage that in their daily lives and their work lives.

A Case That Changed A Career

SPEAKER_01 8:27

Wow, yeah. That's so true. That's very true. Very, very true. Have there been any like SPD-related stories or interviews you've written that really stuck with you? Was there like one story or an interview that it just impacted you more than others?

SPEAKER_00 8:40

Yeah. So, you know, it it we had started talking a while back about this podcast, and I was thinking about that. Like, what's the story? You know, there's been so many stories over the years that have stuck out, but actually within the past few weeks, I heard a story that just blew me away. And it's going to be in the November, December issue of Healthcare Purchasing News. I decided to wrap up the year with an article on, you know, where does SBD need to be at the table within a healthcare organization and broader alignment with an organization's workings and mission. And I was speaking with Sean Flynn, and I won't give away everything because it's going to be in the article, but he served as an expert for a legal case where a surgeon's decision to flash sterilize a component, an implant component, resulted in the end of a major league, and I get this right here, major league soccer player's career and ended up in a$20 million lawsuit. It's like, what, you know, looking at something like that, I'm really excited about this article because I have so many great insights from so many different folks in this, but that just like hit home, you know, and I'm hoping that it hits home to, you know, everyone at every different walk of life who reads the article to say, you know, this goes to show like this is why there's sterile processing standards. This is why you rely on sterile processing, you know, leaders' expertise and don't go off script there like that, because it could just be a devastating, devastating results from that.

Why Storytelling Moves Leaders

SPEAKER_01 10:09

Yeah, that's so cool. You know, I'm a part of this community called You Are a CEO. It's a it's a self-leadership and improvement um community that really they focus on like freedom and health, wealth, and business. And in one of their trainings, they talked about the power of story. And uh, they were talking about the the origin story, the vic the overcoming story, you're going through the process, and the victory story. And they share like to make sure you incorporate like the feelings and emotions of each phase of the story. So when you started, or maybe like this happened and all the emotions, and that's like bringing you through the journey. So I always think like storytelling is so powerful. You think about like Marvel or Disney and how they have mastered the ability to tell stories. So I always love like when I meet people that tell stories because it I just envision this article as like gonna really pull you in, right?

SPEAKER_00 11:02

I'm hoping so. Yeah, and like everyone saying that, like I just know so much of what I write about is telling the stories of sterile processing professionals. And even I do some other work with uh conferences and helping with um educational content and that sort of thing. And whenever there's a presenter, it's like if you could tell a story instead of standing up here and showing slides, like tell a story of why this is important. That's what resonates so well with people.

SPEAKER_01 11:30

It does, it really does. Stories, stories are very powerful.

SPEAKER_00 11:33

Yeah.

Is SPD Telling Its Story Well

SPEAKER_01 11:33

And that leads to another great question. In your opinion, how well is SVD telling its own story, both inside healthcare systems and publicly?

Social Media And SPD Voices

SPEAKER_00 11:42

So I would say over the years, I've seen sterile processing professionals tell their story in a more stronger, passionate way. And I should I don't even want to say passion. It's like there's so much more sort of, you know, out there about the results and the importance and demonstrating that, whether it's through a story or it's through data or it's through an impact. You know, just certainly I feel like the voice of sterile processing as a profession has become stronger and more compelling over the years. I think, I think that's the case. And I love it. Every day I open up LinkedIn and I see so many sterile processing professionals posting. And like I feel like that was not the case when I started writing about it 13 years ago. It's, you know, and now it's just there's so many folks out there. And there's folks like you doing the podcasts, there's this folks doing newsletters, just kind of all different things, and you know, writing articles for healthcare purchasing news and other places, and certainly the healthcare sterile processing association, they're so great there too, just promoting the profession. So I guess I've seen a lot more momentum as the years have gone on.

SPEAKER_01 12:50

Yeah, that's really good. I think social media has created a great avenue for people to to be able to share their voice, their thoughts, their to express themselves in so many, you know, kind of sterile processing celebrities in my mind when I go home. Yeah, yeah, for sure.

SPEAKER_00 13:04

I met Sharon Green Golden at HSPA one year, and it was like going to meet royalty.

SPEAKER_01 13:10

Oh, yeah. She's well respected, well known.

SPEAKER_00 13:13

Oh my goodness. I've interviewed her on many occasions. I just have such a tremendous respect for her. And I remember going over to her, and you know, I think by end up giving her a hug, she's like royalty, you know. So it, you know, there's a lot going on with the profession. I think it's great.

SPEAKER_01 13:28

Yeah, I think it's really great. And there are people like that that you meet that you do feel like, I need to hug you. That's the only way I can describe it. A good way of putting it. That's great. What it what advice would you give to sterile processing professionals who want to communicate their value more effectively?

Practical Ways To Communicate Value

SPEAKER_00 13:45

I mean, I'm gonna say for the most part, like keep on doing what you're doing and get out there on LinkedIn, get out there within your organizations if there's an opportunity to have a platform and and talk about what you do. Maybe it's in your hospital newsletter, you know, maybe it's inviting people into your department from other departments. Just kind of, I think the more you get the word out there and people really understand what the profession is and what it entails. I think that's um, you know, I think everything that that folks have been doing, like I said, in recent years to really get the word out and elevate the profession, if that can just keep going, I think it's definitely going to keep benefiting the profession.

Collaboration With Perioperative Teams

SPEAKER_01 14:24

That's really good. So I imagine you've observed the SPD leaders with strong perioperative relationships tend to be more influential. Can you expand on that?

SPEAKER_00 14:33

Sure. It's definitely in writing my articles. Excuse me. I feel like earlier on when I would do interviews with sterile processing teams, it's more of an asilo. And I feel like in in more recent years, it's getting the voices of others within a healthcare organization as well who are working with sterile processing, who are collaborating, who understand the importance of the profession, whether it's a perioperative leader or an infection control, infection prevention leader. I'm seeing more and more of that collaborative voice coming out and showing that sterile processing is really being seen more as a collaborative part of healthcare delivery.

SPEAKER_01 15:10

Yeah, that's really good. Most and most effective SPD departments have really mastered and learned the ability to like communicate with multidisciplinary teams. And I know we've established we used to call like a value officer. So someone who would communicate with all the departments and was a point of contact to hear like, you know, any frustrations or misunderstandings or any areas where you know we're missing something that can impact patient care. And then they they help to create processes and loop in the right people. So I think that communication is so important between all the uh departments that we serve as you 'cause you're not in a silo.

SPEAKER_00 15:48

You know, you you what you're on in the OR or in a clinical department, I mean it's impacting what you do, and you're impacting what they do. So it just makes sense that there needs to be this level of cap collaboration. And like I said, I'm certainly hearing more about that.

Branding Problem And Language

SPEAKER_01 16:03

Yeah, and it's like the heart, right? You think about the organ of a heart, how it's pumping blood to and away to the organs and different all the different pieces. And they've always said sterile processing is like the heart of the hospital stuff. Yeah. We are attached to so many different um different departments, which which is really cool. Yeah. And then what role do you think interdepartmental communication plays in elevating sterile processing in an organization?

SPEAKER_00 16:26

So yeah, like I I said, I, you know, I feel like that's so critical. And it's something that, like I, you know, said I've been hearing more about. I think it brings more attention to the department, to the profession, to the importance of the profession. I hear so many stories from sterile processing leaders who will say, you know, hey, we we ended up, you know, inviting doing a day where we had, you know, executive leaders or, you know, the perioperative team, someone come to SPD and actually see what we do. And it was like a light bulb went off, just like, oh, okay, this is so complex. So I think that's I think that sort of interdepartmental communication is critical.

SPEAKER_01 17:03

Yeah, very, very critical. Yeah. I think it's where where our success lies is in the communication. For sure. And then do you think that uh sterile processing has a branding problem? And if so, how might it be addressed?

SPEAKER_00 17:16

Wow. You know, I think in some ways, I hate to say it, but I'm gonna say yes, because it goes back to that idea of, oh, it's a job. It's a job. We're gonna hire someone off the street, you know, they're gonna do this. And, you know, that's a big reason why I like to use the terms profession and professional when I speak about sterile processing. Because it's a profession. You know, it's it's one that requires highly educated, highly trained people. And, you know, I think using that terminology can go a long way.

Elevating SPD Through Awareness

SPEAKER_01 17:45

That's actually very interesting because I just interviewed Sarah Vinson and we had a conversation about data and analytics and sterile processing. And she also mentioned that she likes to refer to her staff as professionals. Yeah. I thought that was really good. That's really great. And then you know, moving into the category of elevating the profession and your experience, what will it take to truly elevate the SPD profession in the eyes of healthcare leaders and even patients?

SPEAKER_00 18:12

Well, that's that's the million-dollar question, right? I'm not gonna claim that I know the answer to that. You know, I always say I'm just a writer. I kind of joke back to, you know, the the old commercials where I'm not a doctor, but I play one on TV. I'm a writer, you know, looking into the profession. I'm not living and breathing it, but you know, my first again, it goes back to awareness. You know, I think my first thought is to elevate the profession, there needs to be more awareness of the profession inside and outside of the hospital.

SPEAKER_01 18:40

Yeah, that's really that's really good.

SPEAKER_00 18:42

Oh, it definitely there are a lot of very vocal advocates in sterile processing that I see in LinkedIn and elsewhere, but I think there's a lot of others who don't tell their stories, maybe because they think that their voice, well, you know, doing my day-to-day work and you know, I'm not a sterile processing celebrity like others. I I do feel as though everyone's got a story to tell. And I know from my perspective, you know, I wouldn't be able to do what I do as a editor for healthcare purchasing news if I didn't have sterile processing professionals willing to step up and tell their stories. For the most part, I don't find that a problem with sterile processing. I feel like there's a lot of very vocal advocates. And whenever I'm writing something, I feel like I just get an amazing, tremendous response of sterile processing professionals wanting to provide their insights. If you've been kind of holding back, just know that if you want to be featured in an article, I make it easy for you. If you want if you want to do a Zoom, if you want to talk on the phone, if you want to communicate via email, like however you can get your voice out there, I I want to make it easy for you to be able to do that because I think it's important to hear a lot of different perspectives.

How Non-SPD Allies Can Help

SPEAKER_01 19:48

Yeah, that's really great. When I first decided to start this podcast, I knew that there were podcasts like Beyond Clean, Time to Talk, SPD 911. There's so many people that have educational podcasts. But I really was thinking about during the pandemic, the experience I had where there was just a lot of like frustration, there was a lot of toxicity. There I was thinking about a podcast that really focused on empowering, motivating, like encouraging SPD. And that's really like what's at the heart of my podcast is that I want to like talk about subjects that I see technicians struggle through, like maybe a bad leader, how do you survive that? Or culture issues, how do you navigate that? Not leave the department, but how do you mentally shift your focus? Because really it's 90% perspective, right? Or you know, and 10% reality. And and the managers that are that are really challenging and that are like not really the best, they're not gonna last. They're just kind of passing through. So why leave an organization that you're happy at? Just kind of teaching them how to ride that wave. And so that's why I call it an empowerment podcast, because I want to empower sterile processing and how to shift the mind, how to shift the focus. Thank you. Thank you. And then just moving into our our final section, personal insights. So you run your own content firm, you have a lot on your plate. How do you stay energized and motivated in your work?

Encouragement For Aspiring SPD Writers

SPEAKER_00 21:06

So I have to say, kind of looking back, I the one thing I always knew I could do even growing up was write. It was something that I really enjoyed. And, you know, the fact that I've been able to make a profession out of it, like sometimes just blows me away. Yeah, my I guess the mission of my business, you know, whether it's it's, you know, working for writing for healthcare purchasing news or their sister publication medical laboratory observer, or putting together content, developing content for companies and organizations in the healthcare space. I've always said it's about integrity, ability, and efficiency. And I think that's I have clients that I've been working with for, man, like I said, I've been writing for healthcare purchasing news for 13 years. I have some clients I've been working with going on 20 years now. And, you know, that that makes me feel as though, okay, I've got to be doing, gotta be doing something right here. You know, I think one of the things that keeps me going is like I said earlier, I'm always learning, whether it's covering sterile processing, you know, for a number of years, it's like I'm still learning every time I talk to someone else, you know, someone new with my other clients as well. I write a lot in the um supply chain space, the healthcare supply chain space. And again, like I just it's it's a it's a constant learning curve, and I love that about it.

SPEAKER_01 22:20

That's really good. That's great. So so if you would say so, what would you say to someone who wants to support the SVD field but doesn't know where to start?

SPEAKER_00 22:28

I'm gonna say learn about it and talk about it. You know, over the years, like random people have been like, Oh, you're a writer. What do you write about? And I'll say sterile processing, and they'll say, What is that? I was at the bank a couple of weeks ago and I was a manager and had to like get my daughter a new ATM card because she lost hers and all that kind of big stuff. The guy's like, I go in there all the time. And he's like, What do you write about? And I told him, and then I did kind of my high-level spiel of stereo processing and what it is and why it's important. And he was so shocked. You know, people don't know. I didn't know. It's like my my brother, when I started writing about the profession, he had to go for shoulder surgery. And I said, Do you what goes on behind the scenes for that? Like to prepare the instruments used in that. He's like, Oh, I just assumed that they just had new ones. Like you just like, you know, and I'm sure I thought the same thing. So I think getting the word out, not only within the healthcare profession, but I think in the general public, I feel like that that needs to happen. If it's one person at a time or whatever, like talk about it.

SPEAKER_01 23:32

I really want to add this bonus question in here because I know it's something that I've been experiencing a lot lately. I've been meeting a lot of people. And it's almost like they're they're they're sitting there and they they're a writer and they're in sterile processing, right? And they're they're reading your articles or they're they're they're they're like posting a little bit. So what are some words of encouragement you can offer to a sterile processing writer who really wants to do what you do? Like what can they do to facilitate or to navigate themselves to become a writer like you?

Gratitude, Contacts, And Resources

SPEAKER_00 24:04

Don't underestimate your story. No, I think that goes back to it. Like I said, you know, certainly for healthcare purchasing news, we have, you know, writers like me who write articles, but we have a ton of contributed articles, and those are so valuable as well. That if you want to get your voice out there, whether it's through an interview, whether you want to write something, do it. Like reach out to us, reach out to myself and the editorial team and and tell us what you're thinking about covering. And, you know, even healthcare purchasing news is a podcast as well. Like there's a lot of different venues that that sterile processing professionals can use as a platform to get their stories out. So, you know, don't underestimate your story. You have a good story to tell. Is there anything you'd like to say directly to SBD, the professionals uh listening to this episode before we I mean, I would say I just posted on LinkedIn today about sterile processing week, and I'm I'm honored. It's really an honor to be able to tell your stories. And I really appreciate the tremendous support and willingness of sterile processing professionals to speak up about different issues. Like I said, the my next article, I had such an outpouring of input into it about where star sterile processing needs to have a seat at the table. It's so important and vital to patient care and safety. I I want to be able to communicate what sterile processing professionals are living day to day and you know, even get that out to a broader audience. What's what's going on in sterile processing in your organization? You know, what are your thoughts on sterile processing when it comes to the the clinical and financial health of your organizations?

SPEAKER_01 25:37

I think that's so excellent. I think like all the sterile processing directors, educators, technicians, subject matter experts that are fighting for sterile processing, right? So I think on behalf of the million SVD techs, I say thank you today to you and like what you're doing, it doesn't it doesn't go unnoticed.

SPEAKER_00 25:54

So thank you for putting me on the other side of the interview situation and asking me questions. And so yeah, keep on doing what you're doing.

SPEAKER_01 26:03

Correct. And then also like what's the website for your your organization if they can read it.

SPEAKER_00 26:08

So I no longer have a website for Kalen communications, just all of my work is word of mouth. So it in networking, you know, if if on LinkedIn, connect with me, send me a message, I can send you my direct contact information that way. That's probably the best way to share my email and my mobile number and that. Yeah, that's probably the best way to get in touch, and then you know, we'll continue the conversation from there.

SPEAKER_01 26:34

Perfect, perfect. Now, World Purchasing News does have a website if you want to read the articles, though.

SPEAKER_00 26:39

Healthcare purchasing news does, it's hpnonline.com.

Closing Credits And CTA

SPEAKER_01 26:43

Okay, perfect. Okay, well, well, that was Karen Adobe, okay? And she was sharing how elevating sterile processing starts with telling its story and telling it very well. So every instrument, process, and professional in SPD contributes to a larger narrative of patient safety, efficiency, and healthcare excellence. Her insights remind us that when SPD professionals communicate their value effectively, they not only gain recognition, they also strengthen and impact the entire healthcare system. So if you enjoyed this episode, please subscribe to Sterilization Station. Leave us a comment or leave a rating at whatever podcast platform you listen to, share it with a colleague, and let's keep let's keep still keep it sterile and let's stay on fire for SPD. So thank you once again, Kara, for coming on the show.

SPEAKER_00 27:27

Thank you so much, Bill. Take care.