Digital Front Door
The Digital Front Door explores how technology is reshaping the retail industry and redefining the in-store customer experience. Each episode features conversations with industry leaders, innovators, and solution providers who are driving change at the intersection of digital tools and brick-and-mortar retail. From AI-powered shopping carts to retail media, personalization, and operational efficiency, the show dives into the strategies and solutions that help retailers improve shopper engagement, increase loyalty, and grow revenue. Listeners can expect practical insights, forward-looking ideas, and real-world examples of how the “digital front door” is opening new opportunities in retail.
Digital Front Door
Latest Episodes
Ep. 16 - Strategy Over Tactics: Scaling to Retail Giants
Distribution is the engine of the economy, yet it is often the most under-resourced department in a growing company. Founders frequently obsess over the technical specs of their product while treating their go-to-market strategy as an afterthou...
Retail Media is Getting Crowded...And that's a Problem
Retail media is currently the "gold rush" of the industry, with every retailer racing to build their own network to capture high-margin revenue. However, the market is becoming dangerously overcrowded, and the math behind these networks is star...
The Death of Search...Just Not Yet
Traditional search metrics are lying to you. While e-commerce platforms are still seeing billions of organic visits every month, the bedrock of those interactions, which is consumer trust, is eroding behind the scenes. If you are still relying ...
Ep. 15 - Retail Innovations 21 - Global Retail Trends & What Leaders Should Do Next
Retail is changing in a way that feels bigger than the usual trend cycle. Agentic AI is arriving fast, automation is accelerating, and shoppers are raising the bar on convenience, values, and experience all at the same time. I sit down with Mar...
Electronic Shelf Labels: Technology, Fear and the Reality of Retail Pricing
The “digital shelf label” panic makes for a great headline: stores can change prices instantly, so they must be gearing up for surge pricing in the aisles. I don’t buy it. Retail pricing has always been dynamic, just not always visible, and not...