Scott's Thoughts
Scott’s Thoughts offers weekly insights from retail expert Scott Benedict on leadership, innovation, and industry trends. Explore topics like AI ethics, workplace professionalism, and global trade dynamics to stay ahead in the evolving retail landscape.
Podcasting since 2025 • 19 episodes
Scott's Thoughts
Latest Episodes
Billionaires Behaving Badly
Ever feel disheartened by endless headlines about billionaires exploiting their wealth at society's expense? Scott Benedict offers a refreshing counternarrative straight from Northwest Arkansas, where wealthy families have transformed prosperit...
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2:46
Balancing Technology and Trust: The Future of Responsible Retail Innovation
Responsible technology use in retail isn't getting enough attention. While everyone's talking about AI and personalization, we need to focus on how these powerful tools align with customer-centric strategies and ethical governance frameworks.
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5:34
When Tariffs Hit the Shelf: A Retailer's Survival Guide
The shifting landscape of tariff and trade policies has dramatically transformed the retail sector, pushing companies to rethink their fundamental strategies. This episode dives deep into how major retailers are responding to these ...
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4:41
Loyalty in the Digital Grocery Cart
Loyalty programs are revolutionizing how consumers interact with online grocery platforms, creating deeper engagement and significantly higher spending. Drawing from my extensive experience as a retail consultant, I examine how digi...
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4:12
Email vs. SMS: Surprising Effectiveness Data for Retailers
What's really working in digital marketing for retailers today? In this eye-opening discussion, we dive into surprising findings from Listrack's annual cross-channel benchmarking report that challenges conventional wisdom about effective market...
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4:06