That Retail Property Guy
Welcome to That Retail Property Guy, the podcast where retail property expert Gary Marshall champions retail tenants and empowers professionals across the industry. With a career spanning decades, a dozen retailers, and millions in recovered losses for leading UK retailers, Gary shares his unparalleled knowledge to help retail tenants protect their rights, navigate leases, and maximise opportunities often overlooked by landlords, estates and accounts teams.
This podcast is your go-to resource for unlocking the mysteries of retail property. Whether you're an experienced professional, a mid-sized chain, or someone just starting in the industry, Gary’s insights will help you build confidence, avoid pitfalls, and thrive in this complex field.
Through practical advice, real-world examples, and interviews with industry leaders, That Retail Property Guy is dedicated to fostering development and knowledge-sharing for the next generation of retail property experts.
Listen weekly and discover how small insights can lead to big wins for retail tenants everywhere. Start your journey to retail property mastery today!
That Retail Property Guy
Standard Operating Procedures (SOPs) in Estate Management & Property Accounts
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Host Gary Marshall discusses aspects of SOPs (Standard Operating Procedures) as a means of Profit Protection and Compliance. He highlights the need for well-documented process bibles which explain How to Do the function, but critically also explain WHY each step is necessary.
He emphasises that the WHY is fundamental, to allow evolution without compromising the basic requirements for other stakeholders, including safety, compliance, financial reporting.
He discusses Knowledge Transfer, the advantage of using established SOPs to train new colleagues or handover to new teams, and the risks of losing established expertise.
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Find out more and message us on the podcast website
Go to ThatRetailPropertyGuy for more on Gary Marshall, Smarter Estates and the TRPG podcast. You can also check out the TRPG Blog for reading versions of key episodes.
For our niche 'Accounts Recoverable in Retail Property' business services, visit SmarterEstates
And find Gary and team on LinkedIn for regular updates and community info!
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