The Create Your Day Podcast

109. How Emotional Chaos Is Draining Your Bank Account

• Jenn Cody | Productivity & Systems for Entrepreneurs • Season 1 • Episode 109

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Your revenue isn’t just a sales problem; it’s a nervous system problem. When every ping jolts you into fight or flight, strategic thinking goes dark and your business runs on emergency mode. We trace how emotional reactivity shows up in everyday decisions—saying yes to the wrong clients, chasing quick fixes, freezing on follow-through—and how those micro-moments add up to missed proposals, stalled ideas, and a drained bottom line.

We break down a practical operating system for calm: the CLEAR framework. You’ll hear how to cast a concrete vision of control, locate repeating patterns of chaos, evaluate the gap without blame, align resources with simple SOPs and communication protocols, and build a roadmap that scales clarity as you grow. This is resilience by design, not a pep talk. Expect real examples of decision trees, escalation rules, and the kind of calendar “white space” that lets you think before you act.

To help you start now, we share three moves you can implement today: a daily decision audit to find what didn’t need you, an interruption log to expose process gaps, and one protected hour a week for strategic work with zero inbox time. The result is a flywheel—calm creates better decisions, better decisions create profit, and profit funds stronger systems. If you’ve been the system for your business, it’s time to build one that serves you. Subscribe, share with a friend who’s stuck in whack-a-mole mode, and leave a quick review so more builders can trade chaos for control.

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SPEAKER_00:

Hey everyone, welcome back to the Create Your Day podcast. I'm your host, Jen Cody, and I am so grateful that you have chosen to spend some time here with me today. I'm excited about this week's episode. We're going to be speaking about emotional resilience and how that not only affects your life, but how does it affect your business and how does it affect your bank account specifically? So let's talk about it. I want to talk about, you know, those moments that really are triggering. And we may not realize it until they happen, but have you ever been kind of holding your phone and maybe a notification comes across and your stomach just drops? Or you're having a conversation with a family member or a friend and you hear something that triggers you to start mentally, you know, fix a problem that you know about. You're like drafting the email in your head. This happens all the time. There are seconds throughout the day where we consider just throwing our phones out the window, our laptop out the window, because we don't want to deal with one more thing. And we think it's stress, which it is, but it's also emotional reactivity. And it's really draining you. It's not just draining your life, it's not just draining your business, it's draining your bank account. So let's talk about how all of this is connected. Because a lot of people think that the revenue problem they have is just kind of focused in marketing or in sales or in finding the right strategy. And listen, this is what I do for a living. So of course I know all of those things matter. But what we don't talk about as much is how much money do we lose when we operate from a place of constant emotional chaos, when every single decision that we're making feels like we're in crisis mode, when we're just too exhausted to even think strategically because we're spending all of our time putting out fires, you know, like that game of whack-a-mole that we play all day long. Just you hit fix something and then something pops up over there. So you run over there and hit that down, and then something pops up in another spot. So today we're gonna talk about it and how this emotional resilience or really the lack of it is directly impacting your bottom line. And more importantly, what can you do about it? So let's get specific about what it's costing you. Because when you are in fight or flight mode, your prefrontal cortex literally goes offline. And what lives in that area? That's where your strategic thinking lives, it's where your pattern recognition lives, it's where you see different opportunities. So every decision you make when you're in this panic mode is costing you. Maybe you're saying yes to the wrong thing, you're saying yes to the wrong client or to the wrong project because you feel desperate. Maybe you feel like, um, okay, I'm gonna spend this money on a quick fix instead of solving the real problem. And some of you even just freeze, right? You're paralyzed and you do nothing, and that's costing you in a totally different way. So how is this affecting you? What, you know, those afternoons where or days where you're so emotionally spent, think about like that three o'clock hour, four o'clock hour, or maybe it's later for you, but where you're so emotionally spent that you can't focus on anything that actually is moving the needle or growing what you're working on. You've already been reacting most of the day, right? You're answering emails, you're uh responding to different emergencies, to questions. And by this afternoon time, you do feel fried. So if there's something big that you should be paying attention to, maybe there's a new proposal for you to send or a planning session that you're pushing off. And yeah, you know, that's not gonna happen today. And each day that that repeats, you are leaving money on the table. So when you are emotionally reactive, the people around you are going to become reactive too. So this is for if you have a team, it's going to affect them, your family, anybody that's around you, they almost are afraid of setting you off, right? So they start, if you have a team, this is where they start asking you for permission for everything. They're going to constantly interrupt you because there's no clear system in place. Your stress becomes their stress, and suddenly nobody's thinking clearly. So everything takes twice as long, mistakes happen, and if you're not careful, good people can leave during this part. So we want to make sure to that we can really not have this happen. And I want you to focus on the steps you can take to be more emotionally resilient so that you don't find yourself in this position because how many potential partnerships maybe have you missed because you were too overwhelmed and you just couldn't bring yourself to follow up? I'm sure so many of you out there have so many brilliant ideas, but how many of them died because you were just too tired to implement them or um research them, you know? Think about the growth that you are leaving on the table when you're just trying to survive the week. And I don't say any of this to make you feel bad. I say it because once you see the cost, you can't unsee it. And that's when hopefully you're sparked to really create some change. And that's where change really is possible. We have to really have clarity around the cost. So I don't want you to think that you need to be tougher or more disciplined and just get better at handling stress because buying into that idea, it's it's false. Successful people, they are not naturally more resilient. That's garbage. Emotional resilience is not about toughing it out, it's about putting things in place that prevent that chaos in the first place. Okay, so let's think about this for a second. You're not falling apart in these moments because you're weak. You're falling apart because your business is set up to require constant emotional labor. Everything is funneling through you. Every problem needs your immediate attention. Every single fire, right? All those whack-a-moles that are popping up, they're consuming your energy. And this happens because your business has made you the system. And guess what? Human beings, we are not designed to be systems. So I actually have created a process that kind of helps smooth this all out because emotional resilience in business, it's not about like meditating more and figuring out a nice morning routine. It is about building a structure that does not constantly trigger your nervous system. So I'm gonna break down for you exactly what it looks like. And I call this process the clear process, and that is on purpose. And each letter and the word clear stands for something. So let's go through it. The letter C stands for cast. Cast your control vision. Cast your vision out there. You cannot build emotional resilience if you don't know what you're building toward. This isn't about a vision board. It's not about manifesting. It is about getting crystal clear on what in control actually feels like for you. What does a Tuesday look like when you're not constantly reacting? What are the decisions that are off of your plate? What does your calendar look like? When you have clarity around this, you don't have to just manage stress. You're actually designing the stress right out of your business. So then let's move on to the letter L. L stands for locate. What are you gonna locate? Locate your chaos, locate those points where people get stuck. You know you're overwhelmed, but you can't pinpoint why. So in this phase, we are going to map out every single fire back to its source. And here's what I promise you're always going to find. It's not random. Chaos really does have patterns, which is kind of an oxymoron, right? Maybe it's that um you've never documented the process that needs to be followed. Maybe it's that the person you're working with doesn't have decision-making authority, right? Maybe it's that you're trying to serve too many different types of clients, but the regardless, once you are able to see that pattern, you can fix the root cause instead of constantly treating the systems. Okay, let's move on to E. E stands for evaluate. And what you're going to be evaluating here is the gap. There is a gap, this bridge between where you are and where you want to be. And here's what makes this powerful. When it comes to emotional resilience, when you can objectively measure that chaos, it stops feeling personal. Oh my God, doesn't that sound amazing? Because how much of you are spending time thinking that there's something wrong with you, and that's why you're in the position you're in. But it's not. It's not that you're failing, it's that there's a gap, and gaps can be closed. They just require the right strategy. So how do we get that strategy? Well, let's move on to the letter A. And A stands for align. You're going to align your resources. This is where emotional resilience starts to become your default state instead of something that you have to work at. Imagine that. Amazing. You're going to build systems that handle the decisions so that your brain can be resting when it needs to. We want to create communication protocols. Who wants to constantly be interrupted? Nobody. We need to establish boundaries so that your energy goes towards your strategy and not towards fighting the chaos. You want to get to this point where your team, they start acting without asking you because they already know what to do. So what hap- what's the result of that? Problems get solved before they even reach you. When you have the conversation, it's because someone is coming to tell you it's been handled. And then the even better result of that is your calendar has this beautiful thing called white space on it. And guess what you get to put there? Whatever you want. Then when there's white space on there, that means, oh, I can go to dinner with my partner tonight. I can take my kids to the movies. I can go to uh my son's basketball game or my daughter's dance recital. You know, those are the things that we don't want to be subjugating so that we can focus on chaos in our in our business. Never, ever, ever do we want that to be the hat the um our normal. Okay, what was that? Hey, okay, so let's move on to our roadmap. Roadmap, roadmap, roadmap. And so what are we roadmapping? Well, your systems, right? You need control systems, and this is the final phase. This is where we make it permanent. Emotional resilience is not a destination, it is a practice. We build in the review systems, we build in those adjustment protocols, the scalability plan, like all of the things that are going to keep you in control as you grow. So when your business doubles, your stress doesn't. I can speak to this personally. When your business starts to really ramp up, and if you haven't gotten to that point yet, I promise you, you follow these steps, you follow the techniques and the strategies that I share on here, you are going to get to this point. And when you do, you do not want your stress to double and triple at the same rate as your business. When you start to scale really quickly and you realize that there's no systems in place, there's no people to help you, it can be a really scary place. And it's kind of what you prayed for, right? You want your business to scale, you want your business to grow, but you need to be able to handle that reality in a way that doesn't sabotage the future success of the business. So what can you do right now to kind of put all of this into place? Because as always, we hear things like this and we think, okay, but I still have seen 17 fires burning and I have a meeting in 10 minutes, and there's chaos in every corner of my life. So I understand. I totally understand. And I still do have those days. It's not where this is going to solve everything in your life. It does make a huge dent in how often it happens. So let me give you three things that you can implement right now, today, and they will start shifting that emotional resilience for you. Okay, so the first one you're going to do tonight, whenever you're listening to this, whatever day it is, tonight, I want you to look back at every decision you made today that felt stressful or urgent. Think about it. If you have to write them down, whatever. For each one, ask yourself, did it actually need to be decided today? And did it actually need to be decided by me? Those are two really important questions because we reflexively take things on and we reflexively jump on assignments that we think need to get done immediately because we're trying to put out those fires. So write these down so that you can start to recognize, did they actually need to be decided today? And did they actually need to be decided by you? Because I'm willing to bet at least half of them didn't need either one of those. And here, guess what? This is your roadmap for what you can systemize first. Get some of this off of your plate. Okay, the second thing you're going to do for the next day or two or three, whatever is comfortable for you, I want you to keep track of the interruptions in your life. Not to stress you out more, but I want you to see the pattern. If there are patterns in how often people are asking you questions when it comes to your business, I don't mean clients asking you, you know, for service um advice. I mean people that you're working with. What are the questions that you keep getting? Are they all coming from the same person? Are they all about the same process that isn't documented? Because you can't fix what you can't see. So I want you to really be able to see these, and these kinds of questions are the biggest drains on your emotional resilience. Let's go back to what I said about not if it's not a client asking you about service advice. Okay, what if it is? What if all of the things there's two ways to look at this? Look at this. The first one is the interruption, right? So how many times are you being interrupted? How can you systemize that? What can you document to make that easier? And if you're not someone who has a team and maybe people aren't necessarily interrupting you all day, instead, what you're going to do is think about how often you are telling the same information. It can be to different people, but how often are you repeating the same information every single day? How do we systemize that? Is that maybe a one-pager PDF that you can share with people ahead of time before your calls? Is it an FAQ section on your website? Like there's ways to systemize all of this chaos and all of this repetitiveness and interruptions. Okay, the third thing you're going to do is block an hour on your calendar for strategic focused work. So this is something that Amy Porterfield speaks a lot about. And I think she actually has a name for it that I can't remember right now. Maybe it's just focus time. Um, but I want you to get in the practice of doing this for one hour a week, if you don't already do it. And eventually you're gonna do it more. But during this time, you are not allowed to use your email. You are not allowed to make calls. It is just time thinking about your business. I want you to protect this time, like your life depends on it, because guess what? Your business really does depend on it. What happens when you give your brain permission to come out of this crisis mode? This is where you're gonna, for the first time for some of you, really feel what control feels like. And once you feel it, you're going to want more of it. And this is how you get it. So take that hour, phones away, laptops away. This is not research time. This is focus time for you to think about your business. Let your mind brain dump. Have a pen and paper. Where do you want to take your business? You'll you'll get to the focus work that's the doing part, right? For now, I just want you to allow yourself to strategize. This is strategic work. Where does your brain go when you actually give it permission? And this isn't gonna solve everything. And you know what? Honestly, they're not supposed to solve everything, but they'll give you a little bit of a taste of what's possible when you stop operating from chaos. Okay, so there is a bigger transformation here because if there's one thing I know after working with literally hundreds of people, emotional resilience and business success, they are not separate things. They are the same thing. And we look at them very differently, but you can't have one. You can't have I shouldn't say you can't have one without the other, because certainly we can have emotional resilience and not be in the business of um having six successful businesses. But you cannot have a successful business that feels good to you without emotional resilience. With yeah, without also having emotional resilience. So when you have the systems that are going to prevent chaos, you're going to make better decisions. When you make better decisions, guess what happens? You make more money. And when you make more money, you have resources to build better systems. It's a cycle and it goes both ways. It goes up and it goes down. The people that I work with, they are calm. And it's not because they're making more money. They're making more money because they are calm. Because being calm is not the absence of challenges. It actually is only the presence of systems that can handle those challenges without requiring your constant emotional energy. So if you're listening to this and you're thinking, I need this, I don't even know where to start, this is honestly why I created this clear program. And it takes 12 weeks. It's 12 weeks of implementation. There's not theory, it's not inspiration, it's actual building that takes you from chaos to control. And it's opening soon, it's not ready yet, but the wait list has a couple people on it and it's getting a little bit long because once people understand that their ceiling that they're up against is actually an emotional resilience ceiling. It's not just a revenue ceiling, then that's when you're ready to do something about it. So, what I want you to do is go over to my website, gencodysolutions.com slash cm dash wait list. It's the Clear Mastery Program. So it's CM dash wait list at Gen Cody Solutions.com. It'll be in the uh show notes. And I want you to get on the wait list. This way you get first access when the doors open. Plus, I'm going to send everyone on the list my decision-making framework guide. So this is the exact system I use to help my clients get people out of ask mode and into ownership. That alone is going to save you hours. Because your business, it does not have to feel like this. You don't have to feel like this. And the transformation that you're looking for, it doesn't require you to become a different person. It requires you to build a different structure that works for the beautiful person that you are. I want you to remember that emotional resilience is not about being stronger. It's about being smarter with your systems. And your bottom line is going to thank you for it. I promise. Okay, so I hope this episode was helpful for you. I hope you do get head over there and get on the wait list so I can send you lots of goodies. And in the meantime, if you don't mind, please press pause and leave a rating and a review for the podcast. It's the greatest way to help us reach a larger audience. And the more people reach we reach, the more people we can help. So thank you so much for being here. Take this information, go out there and create your day in the best way possible. And until next time, take care of yourself, take care of each other, and I will see you next week. Have a good one.