Leadership Horizons

The Power of Standing For and Against - Why Values Need Boundaries

Lois Burton Episode 49

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0:00 | 12:15

Most leaders can list their values. Fewer can point to a tough moment where those values shaped a decision that cost something. We dig into the difference between website words and lived behavior, and why your team only trusts a value when they see you defend it under pressure. 

Through vivid stories from a manufacturing MD who turned down a lucrative but harmful contract to leaders who chose integrity over convenience. We show how conviction becomes contagious and culture becomes real. We also unpack the science behind trust. 

When leaders make predictable choices in uncertain environments, stress drops and clarity rises. That reliability feeds psychological safety, the strongest predictor of high-performing teams. Instead of walking on eggshells, people speak up, share ideas, and take smart risks because they believe the leader won’t cave when stakes get high. It’s not about grandstanding; it’s about visible, principled trade-offs that prove your words have weight.

You’ll leave with three practical tools you can use today. 

First, run the Values Stress Test: ask what you’re willing to lose, when it last cost you, and what you explicitly stand against to protect each value. 

Second, make a Public Stand by narrating real-time trade-offs so your team sees how values guide action. 

Third, draw Lines in the Sand—specific, accountable commitments you won’t violate even when it’s uncomfortable. Tie these moves together and you create direction and boundaries, the combination that builds trust, accelerates decisions, and strengthens culture.

If this conversation sparks a shift for you, subscribe, share it with a leader who needs a nudge toward conviction, and leave a quick review. What value will you defend publicly this week?

You can check out further details on my websites:

https://www.loisburtononline.com/

https://www.loisburton.co.uk/

email:  lois@loisburtononline.com

Leadership Horizons - Helping You Lead Beyond Boundaries 

Values: Words Versus Behavior

Half-Lived Values And Julie’s Story

Saying No Gives Values Meaning

People First Put To The Test

Why Boundaries Build Trust

Predictability And Psychological Safety

Moving From Aspiration To Action

Strategy One: The Values Stress Test

Strategy Two: Make The Public Stand

Strategy Three: Lines In The Sand

Synthesis, Challenge, And Closing

SPEAKER_00

Hello and welcome back to Leadership Horizons. I'm Lois Burton and if you're new here, we're very happy to see you and a big shout out to all my regular listeners. Today we're diving into something I see leaders struggling with constantly in my coaching practice. It's this the difference between having values on a website and having values that actually shape decisions, guide behaviour, and inspire teams. A couple of weeks ago, I listened to a talk that really resonated with me. The importance of standing for something, but also the power of standing against something, because values only become powerful when leaders are willing to stand for something and equally importantly stand against something. We're seeing a real hunger for this in leadership right now. Because if you're too bland, too vanilla, and can't call out things you are against, people just don't believe in your values or your vision because those values are only half-lived. Let me give you an example of the problem of half-lived values. I was working with a director recently, let's call her Julie, and she was really frustrated. Her organization has spent significant time and money defining their values. They're beautiful posters in the reception area, integrity, innovation, collaboration, you know the kind of thing. But when we dug deeper, Julie admitted something that happens more often than you might think. Lois, I'm not sure our values actually mean anything. They're just words. And she was right to be concerned, because here's the truth: values without boundaries are just aspirations. They're nice ideas that don't cost us anything, don't require us to make hard choices, and therefore don't actually guide us when it matters most. Think about it. If you say you stand for integrity, but you've never had to stand against something that compromises it, a lucrative deal that requires cutting corners, a talented employee who treats people poorly, a shortcut that nobody would notice, then does that value really mean anything? Because this is where most organisational values fall flat. They're all for and no against, all aspiration and no application. Now I know this might sound counterintuitive. Yeah, I believe in a culture that celebrates positivity. I believe in focusing on what we want, not what we don't want. And there's truth in that. But here's what I've observed: the moments that define your leadership, the moments your team remembers, the moments that actually build culture, those are almost always the moments when you said no to something that violated your values. Let me give you another real example. I was coaching an MD in the manufacturing center. His organization had people first as a core value. Sounds good, yeah. But it meant nothing until the day he was presented with an opportunity to win a major contract that would require his team to work unsustainable hours for six months. The financial pressure was enormous. The board wanted it, but he stood against it. He said, This contract violates who we are. We say we say people first, and this would put profits first. So here's what happened next. The team didn't just hear the words people first anymore, they felt it. They knew it was real because it had cost something. His leadership team rallied, they got creative, and they actually found a way to negotiate terms that worked. But even if they hadn't, the act of standing against something that violated their values created more trust and engagement than any motivational poster ever could. It was a risky move. His board could have lost faith in him, they could have sacked him. However, he decided it was worth that risk, and it did pay off. That's the power of boundaries around your values. And there's fascinating neuroscience behind why this works as well. When leaders demonstrate clear values through their actions, particularly when those actions involve standing against something, it creates what researchers call predictability in uncertainty. That's not easy to say. Your team's brains are constantly trying to predict what will happen next. It's a survival mechanism. And in organizations, one of the biggest sources of stress is unpredictability around decision making. Will my leader choose the profitable option or the ethical one? Will they protect the team or throw us under the bus? Will they stay true to what they said or cave when it's difficult? When you consistently stand for something and demonstrably stand against its opposite, you create neural pathways in your team's brains that say, I can trust this. I know what to expect, I'm safe here. That's not just feel-good psychology. That's the foundation of psychological safety, which Google's project Aristotle identified as the number one predictor of high-performing teams. We'll be doing more on that in a different episode. So let's get practical. How do you move from values that sit on a website to values that actually shape your leadership? I'm going to give you three strategies, all of which I've used with my clients. First one, the values stress test. Here's what I want you to do. Take your top three values, the ones you or your organization claim to stand for, and put them through what I call the stress test. For each value, ask yourself these three questions. What would I be willing to lose to protect this value? Money? A client? A team member? Convenience? If the answer's nothing, it's not really a value, it's a preference. Secondly, when was the last time standing for this value cost me something? If you can't think of a recent example, your value probably isn't being tested, which means it isn't being proved. Thirdly, what am I explicitly standing against in service of this value? This is the crucial one. If you stand for collaboration, what are you standing against? Siloed thinking, credit stealing, information hoarding? Name it, make it explicit. I had a client who said he valued innovation. When we did the stress test, he realized he'd never actually stood against anything that killed innovation. Things like perfectionism or fear of failure or the tendency to overplan. Once he identified what he was standing against, he could start making different choices. He began celebrating intelligent failures. He cut meeting times in half to free up thinking time. He publicly shut down a colleague who criticized a team member's bold idea. That's when innovation became real. Second practical tip, the public stand. Values become powerful when they're tested publicly. And I don't mean you need to make a dramatic announcement. I mean you need to let your team see you make decisions based on your values, particularly when it's difficult and particularly when it's um public. Here's how to do this intentionally. Identify a decision coming up where your values might be in tension with something else. Efficiency, speed, cost, whatever. Then make your decision making process visible. In a team meeting, I actually say out loud, we're being pressured to do X, and I know it would be faster and cheaper, but here's what I'm wrestling with. It goes against our value of Y. Here's why it matters to me, and here's what I'm choosing instead. This is two things. First, it shows your team that values are decision-making tools, not decorations. Secondly, it gives them permission to do the same. You're modelling what it looks like to lead with conviction. I coached the director in the health sector who was brilliant at this. Whenever she faced a values conflict, she'd bring it to her team and say, help me think this through. What would patient-centered care look like in this situation? She didn't pretend to have all the answers, but she was clear about the non-negotiables. Her team learned to think the same way. That's leadership development in real time. Third practical tip: the line in the sand practice. This is the most challenging one, but it's also the most transformative. I want you to identify your lines in the sand. The things you will absolutely stand against, even if it costs you. Write them down, be specific. Not I won't compromise integrity, that's too vague. But I will not lie to protect the organization's reputation, or I will not promote someone who achieves results by undermining others, or I will not stay silent when I see discrimination, even if it's uncomfortable. Then, and this is the hard part, share at least one of these with someone who will hold you accountable. Your team, your board, your leadership peers, your coach. Make it real by making it known. I worked with the director who declared to his executive team, I will never ask you to do something that would prevented from being proud of yourself when you go home to your family. That was his line in the sand. And you know what? It completely changed the culture of that organization. Because now, when someone suggested cutting corners, the team would ask, could we go home proud of this? His line in the sand became everyone's compass. That's the power of standing against something clearly and publicly. So let me bring this together for you. Values become powerful, truly powerful, not just when we declare what we stand for, but when we're willing to define and defend what we stand against. Standing for something gives you direction. Standing against something gives you boundaries. And it's the combination of both that creates the kind of leadership that people trust, follow, and remember. Think about the leaders who've inspired you in your own life. I'm willing to bet it wasn't their vision statement that moved you. It was watching them make a difficult choice that honoured their values. It was seeing them say no to something that it would have been easier to say yes to. That's what your team is waiting to see from you. So your challenge this week is pick one value you claim to stand for, put it through the stress test, identify what you're standing against, and find one opportunity, just one, to make that visible in your leadership. Because here's what I'm what I know and what we all keep talking about. The way we led yesterday is not going to lead us into tomorrow. Tomorrow needs leaders with conviction, leaders who know what they stand for and what they won't stand for. Your team is waiting for that leader, and I believe that leader is you. Thank you again for joining me on Leadership Horizons today. If this episode resonated with you, I'd love to hear about it. And if you haven't already, please subscribe so you don't miss our next conversation. Until next time, keep pushing your leadership boundaries. I'm Lois Burton and I'll see you next week.