Mahesh the Geek

Ep. 6 Part 2: Designing Human–AI Interaction Based on an Understanding of Human Memory

Motorola Solutions Season 1 Episode 6

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0:00 | 19:25

In the second part of our series, cognitive psychologist Dr. Harriet Rowthorn returns to move from the foundations of memory into a more specific set of questions: what happens when AI enters the loop of human recall? We explore why AI can be so dangerous when memory is already fragile — examining how plausible errors, confidence and "processing fluency" can make inaccurate information feel trustworthy — and why this is such a sticky problem. We also look at the other side of the equation: whether AI might be designed not to replace human recall, but to support it more carefully — less as an answer machine and more as a tool that helps people surface, test and articulate what they actually remember. 

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