The Motorola Solutions Podcast
What is mission-critical AI, and how is it shaping our future? Join Motorola Solutions executive vice president and chief technology officer Dr. Mahesh Saptharishi as he and AI experts explore the science, the challenges and the incredible potential of AI when it matters most.
Episodes
22 episodes
Ep. 8 Part 6: The Rise of Autonomous AI Agents in Non-Emergency Workflows with Stephen Kennedy
In the final installment of this episode, Stephen Kennedy explores the shift from AI as a call-taker's assistant to autonomous agents managing non-emergency workflows. Kennedy addresses dispatcher anxieties, culture-driven adoption and the real...
Ep. 8 Part 5: How AI is Rewriting the 911 Playbook with Stephen Kennedy
Stephen Kennedy reveals how live AI tools like real-time transcription and summarization are fundamentally altering the speed and structure of 911 dispatch operations. Instead of waiting on rigid, step-by-step handoffs, dispatchers are actively...
Ep. 8 Part 4: Why Speed Isn't the Only Metric That Matters in a PSAP with Stephen Kennedy
In emergency response, every second counts, but speed alone doesn't save lives. So how do we move public safety beyond the stopwatch and start measuring what truly matters? Stephen Kennedy joins Mahesh to re-examine quality assurance, call perf...
Ep. 8 Part 3: Building Trust and Resilient Systems with Stephen Kennedy
Stephen Kennedy returns to dive into how next-generation technology transforms raw 911 data into actionable intelligence — and how to build infrastructure resilient enough to handle it. From smart live transcription and AI summarization to hard...
Ep. 8 Part 2: Taming the Information Flood with Stephen Kennedy
What happens when every alarm in a 911 center sounds like a top priority? Nothing gets prioritized. In this episode, Stephen Kennedy joins Mahesh to unpack the hidden crisis facing modern emergency response: information overload. Discover why a...
Ep. 8 Part 1: The Architect of Modern Public Safety with Stephen Kennedy
When Stephen Kennedy was 16, he watched his grandmother suffer a stroke. Helpless in that moment, he made a promise never to feel unprepared again. That single moment launched a career spanning every corner of public safety: volunteer firefight...
Ep. 7 Part 4: Mapping the AI Shift in 911 with Ty Wooten
Every 911 call creates a mountain of data — but more often than not, that data gets buried in messy text notes and trapped in siloed systems. What happens when we unlock it?In the finale of our four-part series, public safety expert Ty W...
Ep. 7 Part 3: The Reflex of Response: Structured Protocols in 911 with Ty Wooten
A traffic accident isn't just an accident. It is a shifting data puzzle that might require police, extraction crews, hazardous materials cleanup or advanced medical trauma units. Navigating that uncertainty requires a flawless standard of care....
Ep. 7 Part 2: The Technical Gauntlet of 911: An Inside Look at the PSAP with Ty Wooten
"The fact that Uber and Domino's can literally know where you're standing to pick you up on the corner, and the fact that we don't still have that level of accuracy in location natively in 911, is probably the most frustrating part ..."
Ep. 7 Part 1: The Frontline Specialist and the Science of Response with Ty Wooten
"When someone calls 911, they don't care that you work for an agency that only dispatches for police or fire. They expect that someone there knows exactly what they're supposed to know and how to handle that situation... Most people will on...
Ep. 6 Part 4: Trust, Transparency and the Human–AI Partnership with Dr. Harriet Rowthorn
In the final installment of our series, cognitive psychologist Dr. Harriet Rowthorn joins Mahesh to tackle one of the most complex hurdles in artificial intelligence: building and calibrating human trust. We explore why common transparency tool...
Ep. 6 Part 3: Mind Replacing vs. Mind Extending — AI, Learning and Human Capability with Dr. Harriet Rowthorn
In the third part of our series, cognitive psychologist Dr. Harriet Rowthorn joins Mahesh to explore the profound impact of AI on human learning and cognitive development. We dive into the critical distinction between using AI as a "mind replac...
Ep. 6 Part 2: Designing Human–AI Interaction by Understanding Human Memory with Dr. Harriet Rowthorn
In the second part of our series, cognitive psychologist Dr. Harriet Rowthorn returns to move from the foundations of memory into a more specific set of questions: what happens when AI enters the loop of human recall? We explore why AI can be s...
Ep. 6 Part 1: Human Memory and Recollection of Information with Dr. Harriet Rowthorn
In this first part of a four-part series, cognitive psychologist and behavioral scientist Dr. Harriet Rowthorn joins the show to discuss the fundamental nature of human memory. Moving away from the common "video recording" analogy, Hattie expla...
Ep. 5 Part 2: Policy, Decision Making and AI with Professor Krzysztof Gajos
This episode continues our conversation with Professor Krzysztof Gajos, diving deep into the foundational challenges of integrating AI into high-stakes, mission-critical environments. We move beyond simple performance metrics to examine socio-t...
Ep. 5 Part 1: The Fragile Science of Human-AI Teams with Professor Krzysztof Gajos
In the first of a two-part conversation, Mahesh welcomes Professor Krzysztof Gajos, lead of the Intelligent Interactive Systems Group at Harvard, to challenge the common assumption that human + AI is always better than either alone.Profe...
Ep. 4: Empathy, AI and the Future of Design with Professor James Landay
"Will AGI (Artificial General Intelligence) be achieved faster by humans working with machines? I actually think that is true. And it's almost a mistake to think of machines as operating only by themselves." In this episode, Mahesh ...
Ep. 3 Part 2: Designing for Trust: Power, Policing and AI with Professor Martin Holbraad
“A police report isn't merely a record; it can be a memory aid, a legal artifact, a shield or even a performance.”Join us as Mahesh welcomes back Professor Martin Holbraad, a leading anthropologist and director of the Ethnographic...
Ep. 3 Part 1: Anthropology's Key to Robust AI with Professor Martin Holbraad
In this episode, Mahesh and leading anthropologist Professor Martin Holbraad of University College London’s Ethnographic Insights Lab unravel the transformative power of anthropology. Far more than just studying cultures, anthropology – through...
Ep. 2: Safer Retail Experiences through AI with Dr. Read Hayes
In the second episode of Mahesh the Geek, Mahesh is joined by Dr. Read Hayes, executive director of the Loss Prevention Research Council (LPRC), as they explore the evolution of loss prevention, emphasizing the importance of prevention over res...
Ep. 1: Bold, Responsible AI with Brigadier General (ret.) Patrick Huston
In the debut episode of Mahesh the Geek, Motorola Solutions EVP & CTO Mahesh Saptharishi is joined by Brigadier General (ret.) Patrick Huston, who shares his unique journey from military service to becoming a legal expert in AI and cybersec...