Business Unscripted - Triumph Business Solutions
Welcome to Business Unscripted, the podcast where real business conversations happen. Hosted by Dave Worden, founder of Triumph Business Solutions, this podcast dives into the raw, unfiltered realities of running and growing a business. Each episode explores the struggles, strategies, and accountability moments that shape the journey of entrepreneurs and business owners.
With a mix of solo episodes, co-host partners, and guest appearances from other business owners, Business Unscripted offers diverse perspectives and actionable insights. Whether you're navigating challenges, seeking strategies, or just looking for honest conversations about business, this podcast has something for you.
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Business Unscripted - Triumph Business Solutions
Beyond Smart: The Surprising Truth About Entrepreneurial Success
Dave and Duarne explore how successful entrepreneurs recognize their limitations and surround themselves with people who complement their weaknesses rather than trying to become perfect at everything.
• Understanding what you're good at and offloading tasks that drain your time and energy
• Focusing on your strengths rather than spending excessive time improving weaknesses
• Bootstrapping entrepreneurs should still prioritize revenue-generating activities
• New business owners should spend at least 50% of their time on client conversations and outreach
• The importance of creating an environment where team members feel comfortable asking questions
• How unclear communication can derail operations and create unnecessary confusion
• Empowering team members to bring solutions rather than just problems
• The "1-3-1" approach: identify one problem, present three solutions, recommend one option
• Leila Hormozi's money principles: intelligence isn't required for wealth creation
• Building an "Oh Sh!t Fund" to create the financial security needed to take calculated risks
• The value of continuous learning and knowledge sharing as an entrepreneur
Join our revamped Triumph Mastermind group for daily access to advice, feedback, and special founding member opportunities. Stay tuned next week for more details!
to purchase. Hey, hey there, everybody, welcome. It's another Friday, which means it's another episode of the Business Unscripted podcast, where Dwarin and I are going to kind of give you the real behind the scenes kind of advice, things that we're struggling, that we're going over and we're going to get into some good conversations today. I'm looking forward to it from Duarn in the pre-show. But with that in mind, grab your cup of Joe, let's get into the show. Duarn, thanks for joining me again, brother. It's another Friday, another beautiful sunny day day. Well, I guess for some of us, your face says it all yeah, it was a sunny day.
Duarne:It's good Friday here, so we had a family outing down by the beach, so that was a nice little day out. Clearly, alavira is going to play a part in my next few days hopefully it's in your Easter basket.
Dave:Yeah, maybe while.
Duarne:I chew on some chocolate in my next few days. Hopefully it's in your Easter basket. Yeah, maybe While I chew on some chocolate.
Dave:And I choke on my coffee.
Duarne:My dad would say is there bones in that?
Dave:Wow, that hit hard. I wish no Great start to the show. So you know, Duard, a little introduce myself. Duard is my co-host, Duard is one of my business partners. So you know, for those of those that maybe this is their first episode, kind of stopping by, give a little behind the scenes to who you are.
Duarne:For me, I'm that guy that you just bring in to talk occasionally, right?
Duarne:no, because you're not looking hot, so it's all right. Oh talking, no, no, definitely, communication is not one of my strengths, um, for anyone who knows me knows I do like to talk. We're just joking at this point. Um. So, yeah, look for me. I've been leaning into a lot of my uh ai related skill sets and tech related skill sets and my marketing skill sets and joining them all together, um, over the last couple of years and really enjoying it and being able to give a lot of advice and a lot of assistance to people in that area. But at the same time, I run a web design business, so we do a lot of web design, web development, as well as SEO and digital marketing for clients from Australia, philippines and also in the US, right, so my background is pretty much around websites. That's an interesting visitor on your screen there. I'm used to seeing the dog cat. It's my cat. I didn't even know you had a cat One of them. I got two.
Dave:Oh, you're a cat man Okay. I love dogs too.
Duarne:Nice Animals are awesome.
Dave:So, yeah, that's pretty much me and I think that's one of the things for you and I right, I love the idea that you have one piece of the pie right. You have a lot of website side understanding there in terms of like how to develop it how to.
Dave:You know you and your team are great at the automation, the back end, the development of the websites, the seo side things that I don't necessarily have. I know of them. You know what's that phrase, you know, I know, I know enough to be dangerous. You know in terms of like helping people out. But it's dangerous one of two ways one in a helpful way, but also, if you want me to do it, it's probably going to be dangerous in the other way, where it's not going to work. That's why I love having you as a part of the team and having these conversations. I think you point some things in the right direction for me a lot of times, I think, as a business owner being able to understand where your limitations are right, what are your weaknesses and your strengths, and find people that you can surround yourself with that not supplement your strengths, but that supplement your weaknesses.
Duarne:Yeah, that's a good call Because, yeah, if we surround ourselves with like-minded people, then that's great, but if they all have the same skill set as well, we're kind of just a bunch of friends catching up. Then, aren't we? There's no real growth between any of us. So I've seen it so many times where it's like one of the things we talk about, where we go fishing for leads. If you're going to go and join a LinkedIn marketing, marketing group and you're a marketer, that's fantastic. If you just want to get ideas from other people, uh, or give back or share, but you're not going to find customers there because customers are not going to be other marketers. They're going to be people who are not interested in that group because they have nothing to contribute. They're going to be in their own little groups.
Dave:So, yeah, I think that really cool. I think you know one of the things for me and even I think I have room in my life for even more of this right where it's looking for people that are going to push you forward and and require more out of you than you feel like you can give right now, because ultimately, we will surprise ourselves. You know, even I've surprised myself getting to this point. You know what I mean In terms of some aspects of my life and what I'm able to do. You know, I'm sure Dwarden you can think of you know, three or four times in your life where where it's like I don't think I could do that, and then you know you accepted it and then you, you became great at it. Right, you know.
Duarne:I mean, and when you look back, I mean, you're going to see a lot of those moments. You're going to see moments where you're like shaking your head, going I didn't think that was going to be possible, and then you're going to find yourself just sitting there, going um, reminiscing about the fact that you did put in the time, you did put in the effort and the payoff's been great yep and you know.
Dave:So it it's takes a little bit to understand, like, who the people are that you want to have around you. I think it is for myself is because you have to be, you have to be open and you have to be self-aware. I think a lot of people want to over, over exaggerate their strengths and undersell their, their weaknesses, when in reality it should be reverse you know, undersell your strengths but oversell your weaknesses, because you're able to find, think about, you know, the most common example how many times Dorn for yourself, right, you said you're in in website SEO, all that kind of stuff, right? How many times has you been brought a website that somebody thought they did wonderfully um themselves, but they're, you know, like a bookkeeper and they're like, oh, I created my website like, and they were. They thought, you know, they were, that it should be worth it, it's perfect, and then you've looked at it, you're like a. You know what I mean?
Duarne:yeah, well, yeah, I've actually been caught out a few times on this one, um. So one of the first questions I ask when I'm actually doing a website audit or review is I ask the question of so, who built your website for you? So I know how great you must be a fantastic accountant because I'm telling you right now this website probably not the right site for you. Yeah, um, but no, I attack it very tactfully when I do it.
Duarne:But you're right, um, people get very passionate about some things, like you know, doing their own website or the designs, their logos, and what they don't tend to realize is it's not showcasing them in the best light. How many times have you gone and taken a look at a website from a bookkeeper, for example, and going, their website looks like shit. There's no way I could trust this person to make sure my books are right. Yet you look, talk to their customers and their customers tell you they are amazing, they're really, really good at what they do, but they just decided to try and do something they weren't good at and that just happens to be a facebook, um, a you know, a website or a facebook page or whatever those things might be that they've done, and they've done it very, very poorly.
Dave:And when you think about it, it's like it's your image, you know, and it's your time. Like that's the other thing. It's your time, so we're all limited. Like no matter what. Like every human is the same and they get the same 24 hours in a day. Like no human on earth gets 36, while other people feel like they get 12. Like it's just not a thing. Like we all get 24. So you really truly have to understand, like, where are you going to be spending your time? Are you going to be spending it doing client work? Are you going to be spending it, you know, cleaning up your own books? Are you going to be spending it cleaning up your own books? Are you going to be spending it making marketing? What is it that is important to?
Dave:you in order to get your business to that next level. And if it's not doing all that backend, that stuff, that it's your weakness, then stop trying to do it. Stop trying to get good at your weaknesses or great at your weaknesses, which is probably going to be very difficult to happen and it takes a lot of time, investment and really focus on being exceptional with your strengths. And I think that's where a lot of people not only in business owners but just, I think, in life, like people spend too much time trying to improve their weaknesses instead of just offshooting and outsourcing their weaknesses to other things and to other people and then maximizing the strengths in their life.
Duarne:Well, yeah, yeah, let's think of a football team for a minute here. Right, so you've got a football team. We're talking soccer or american football we're talking about, you know, american football okay I'm australian.
Duarne:We have real football in australia where we don't use, but you know we'll talk about nfl for a minute. All right, all right. But the same principle goes a little football, basically soccer, not so much um. So you look at positions on the field. They are very, very niche skill sets in each position, like most of the time you're not going to find a quarterback going to be able to go and play another position as well, as you know someone else in another position trying to, you know, play in another position on the field. It's just not going to work because everybody is trained and they set themselves up and their body up in that instance to be perfect for the job that they are trying to get.
Duarne:And I think this is the key for us when we start looking into this and we start looking at business. Most people tend to try and do it all, and doing it all is great if you think you can do it, but that's pretty much what you do when you get started on a small startup and at some point you have to realize that you have to allocate things elsewhere, because if you're going to take three weeks to build a website, that's going to look like crap still, or it's going to look as good as what somebody else could have done in a week for you, right, um? Was it worth the time that you invested? Well, if you've got no money and you've got no, and you've got no staff, maybe that's your only option at that time, but at some point you need to get it improved, you get it upgraded.
Dave:You know, because, also, if you do a basic website, there's a lot of things that are that are possibly missing from there. You know, you, it's not probably not generating leads for you, it's probably not doing. You know, like document, you know portals and different things that you could possibly do with a website that makes your life easier as you grow. And don't we're not saying, if you are bootstrapping, that you have to try and find money to outsource things. No, that's not what we're saying. But what we're saying is don't over estimate your time, like don't over delegate your time to your weaknesses, like do the minimal for your weaknesses, but really focus on your strengths.
Dave:So if your strengths are having conversations with people, right, don't try to put social media content out too much Like, actually go and focus on your strengths. And for a lot of people, social media is hard. Right, social media is an unknown and it's not a strength for a lot of people. But people feel like they have to do it and spend a lot of time doing it because that's what they hear people say. Right, they hear people say be out there and that's great, but it doesn't take a lot of effort to do it minimally. Just keep you in the algorithm until you're able to outsource that part of your business well, that's interesting.
Duarne:You say that too. I mean because, look, you might get more customers if you just pick up a phone and start dialing numbers. Right, you know, you might get more customers by writing that email and sending it to somebody and asking for the business. There's other ways to get business, not just by just social media. Social media has always been, in my opinion, about awareness. It's about building up that awareness and helping getting that trust factor out there initially, but the actual getting in touch and closing you can't rely solely on social media for it.
Duarne:I've got clients over the years that would come to me and run Facebook ads, or they run Google ads and they'd be like I'm not getting any leads, leads, so what else are you doing? I'm just running these ads, all right. Well, what do you expect? I mean, you can't just do one thing and expect it to work for you. Sometimes you need to be able to do a little bit more as well. So make sure that you try. You're doing things to your strengths.
Duarne:Initially, because maybe getting on the phone and calling five people a day is in your area, asking for some business or offering to. You know, do something for them or evaluate or audit or something, might be a better solution than trying to drop all that time learning how to use Canva, posting those contents up and, yeah, it could be a combination of the two. It really just comes down to what you feel is better, better suit of your uh, suitable use of your time. But how do you know what's the right use of your time? When you're getting started, you just see this huge list in front of you and you're like I've got to get all these things done because this is how you set up a business, this is how you run it. Like you were saying before, everyone's got these bloody roadmaps they want you to follow and nothing. There's no one true way that works for everybody.
Dave:You asked a good question there, right? You asked an important question I think a lot of people probably have, and it's what do you do if you don't have the clients or you don't have the revenue right, and you're just getting started? And my number one answer to that is going to be you need to be spending at least 50% of your time doing conversations with your target clients and outreach to them. So what is your strength? Is your strength in-person networking? Is your strength calling and having a conversation? Is your strength talking to your warm network of people or your past? Really focus on that.
Dave:So, four hours a day, and actually it would probably be more like five to six hours a day, because, as a business owner, your minimum day should be 10 to 12 hours to generate the awareness and everything Like you literally don't work a nine to five anymore. If you're a business owner, at least five to six hours a day, if you're not, where you're at should be contacting your ideal client profile, right. So, whether it's on LinkedIn, on Facebook, on Alignable, right, or you know, picking up the phone book and just searching your area, you know. And and if you're I don't know, you know. Whatever you know, I don't know. Give me something random and I'll give you an idea of, like, what they should be doing right now. Just give me a, give me a business.
Duarne:All right, let's say you are a plumber and you've just set up. You've just gone out, you're running your own, you're working for somebody else and you've just decided to get on your own. Yep, tell me what you do.
Speaker 3:Here's what you should be doing?
Dave:You should be going to your local network, whether it's on a lineable or Facebook Facebook probably use your business owners and if you, if you're comfortable having conversations with people and growing your network that way, search all the people in your area, in a certain town that are friends of your friends, and then find John, who's friend with your best friend Jim, and go hey, jim, can you make an introduction to John for me? You know, I noticed he was in the area and opening my plumbing business. One, two you could go door to door. You know, if you're comfortable having face-to-face conversations with people, go door to door in your local neighborhood and have this amazing sort of plumbing maintenance plan that you have available for people where it's like a minimum monthly. You know investment and pre-sell them before you even get started. You know. Another one would be go to homeowners associations and offer a special homeowner you know association special for that. You know that neighborhood. You know there's a lot of things that you could potentially do here.
Dave:Another one landscapers, let's say. You're landscaping, you want to just get started but you don't have. You don't have the lawn equipment right. You need to get a loan for lawn equipment. You need to get a loan for, you know, a truck, a trailer, all that kind of stuff. Right, go and pre-sell lawn maintenance pack. It's springtime, now is the time to walk around the neighborhood and pre-sell. You know 15, 20 lawn maintenance packages, contracts for the year. Take those signed contracts to your bank and say here is my revenue. I have these signed contracts. I want to put this revenue as collateral for this new loan that I need. Boom Right. A lot of people don't think that that's locked in revenue. Like you know, you're not starting from scratch anymore. You have 20 signed contracts. Let's say it's $200 a month, you know, for six months. So it's $1,200 each.
Dave:So you're at twenty five, twenty six thousand dollars, starting before you even opened the door and got equipment. That's interesting. You know the five, six thousand dollars you need to get your new mower and get your weed whacker and get started. Like you can do it. You just have to get out there and and think of ways to do it and play to your strength.
Duarne:And look, you know if you're talking about like those sort of businesses too. I mean, traditional marketing works really well for that. And when I say traditional marketing, just a little flyer that you can walk around, drop in the mailbox. You can walk up, put on someone's door, knock on their door, hand them the flyer, have a chat to them, introduce yourself, tell them what you're all about. Even that's a great example of something where a Facebook ad works well. You just need a simple Facebook page for something like it, Not necessarily a website, Just a simple Facebook page and run an ad.
Dave:And the other thing too is, let's say, you're not comfortable with sales, you're not comfortable with the conversation. There are plenty of people out there that are, that will work on commission, that are great at sales. You just have to be willing to work with them on a proper commission structure and you just make sure it works for yourself, but let them do all the door-to-door stuff for you. Now you're outsourcing that and it's not costing you anything until they make a sale. You know, um, and you could hire three or four, four guys that are walking around local neighborhoods that were commissioned, only that get maybe 25 percent of every sale and they get it for the first year, their contract that they're signing.
Dave:If you're a landscaper, right, obviously you know you have to play with whatever your service is and you know, have that conversation. If you have conversations or thoughts, share us a question. We'll kind of help you kind of develop that. But there are ways for you to bring on a sales team that you don't have to pay for right away, that work on a commission-only kind of structure, and you know people are used to that, but they'll do it as long as the commissions are worth it, and that's the thing they have to know that it's worth it. You know, if you're gonna say I'll give you five percent of every sale like that's not gonna be worth it to people but let's take that one step further, too, dave.
Duarne:I mean you can partner up with if you're a landscaper, go and partner up with a plumber, with a roofer, with um, a couple of other trades people in your area. Then collectively you guys can go out and find yourself one of these people who can go out and do commission sales and they've got a much better chance. There's five of you in your group offering services and they could go out and try and sell. One in five. They're going to be much happier about that, because every house has a chance.
Dave:You know they just you know getting something take that even one step further now, partner with all these you know plumber, electrician, all this stuff and create a, a monthly home maintenance plan where, like you guys sell this maintenance plan to people and if anything's needed, it's included. Guys come up with like, come up with things that are add value to people's life, that's all that matters. If you're adding value significantly higher than or you know, peace of mind, that's higher than the investment that you guys would need monthly. You know it's. It's a benefit to everybody. It's gonna work absolutely.
Duarne:And just remember that the more complex or more difficult that problem you're solving is, the more you get paid for it, the more value that has, you know, because there might only be a handful of people who can solve that problem. So if you've got a solution to that problem that they've got, then that's huge, that's really, really good. And that problem could just be as simple as having somebody to turn up when something goes wrong in a timely manner. Because how many times have you called a tradesperson and then sat there and waited, you know, and waited and waited and then they didn't turn up. I mean, that's just and at any time.
Dave:If you're watching this and you have questions, like, put them down in the comments. We can see the comments. You know we'll answer them live if it. You know, if it's something that you want us to walk through or talk through, like this is an open conversation with those of you that are watching. If you're watching the replay, hey, we're happy you're here drop them down in the comments below. We'll either, you know, answer them right in the comments or we will answer them on a future show. So just wanted to bring that, you know, attention.
Speaker 3:But you know, we.
Dave:We talked earlier. You know about communication as well, and I think you briefly mentioned it earlier in the show, and me, being a leader in my past as well, I feel a communication skills is one. But you had an interesting, uh, an interesting experience right before the show. Right, you were at the beach all day and then you get back to the office for our podcast and why don't you kind of jump into?
Duarne:that I see an email from a client and I'm taking a look at it and they're like, did you see this? And they hit me on a message saying, hey, did you see this? And I've taken a look and it was one of the staff virtual assistants allocated to my client and it made a comment about one of my websites not working. Now this particular website is a little bit I won't get into the details, but basically there's it's. The message was a little bit cryptic in the way it was put together by my staff member, the va, but it was also sent to the client, which didn't make much sense because it was actually an issue with an internal website. Um, so, just the way it was all put together, it created a lot of questions, a little concern, a little stress and it delayed getting a response in the correct manner and getting the right people looking at the problem and it really just highlighted where does a problem like that start? Is it a communication? Is it a process problem?
Dave:is this a issue where you know there hasn't been enough, you know, training offered to the staff member to know that you know if there's an issue like this and we should do this, so it's now going to be questioning a couple of things, which obviously it'll be monday before I actually implement or get to talk to anyone about this, because we're on break here for easter at the moment but I think what this highlights for you and we, and what I was listening to the story not pre-show now is what it highlights is that a error or a lapse in your openness and directiveness with your communication has caused, like three different people in the in this conversation because there was you, there was your VA manager, there was even you know, the VA's client that truly didn't even understand what the, what the is Exactly. Is that your? And it's a simple email to yourself. It's like hey, your website is hacked, right, that's it.
Duarne:That's all it needed to happen, right, and we were okay.
Dave:They tried to overthink the communication, which then confused a lot of people on what they were actually trying to say. So a lot of times, being simple and explanatory is the best. Like your website is hacked, boom done. Like you didn't have to, oh like, oh well. I went to this website and it looks like it appears to give this message site to this site when it should be going to this site.
Duarne:No, no, like that's like the wrong message the key of this was is it's also in a notes and takeaways section on an end of day report which goes to the client, not me. So I'm kind of like sitting there and it was only the. It was only the client actually forwarded me the email and raised the concern and, honestly, when I got it I wasn't sure if it was the client was asking if their website was the one that was hacked or if it was mine, because the first thing I thought is this is a client email, maybe it's the client's website. I better quickly check it and then find out it was actually ours. And I was like, oh man, okay, that's a whole nother problem I have to deal with right now. And that's fine, these websites get hacked, we can deal with this.
Duarne:But what when you just find that the communication goes around in circles and it's just a fluke that I actually found out when I did? So? That's my concern and this is where you know, like you said, I looped in my manager who handles the VAs, and he's like, oh, I did see that message, I did I you? It was alerted to me. I didn't realize it was actually our website. I thought it was the client site, so I suggested that they use the support from. You know that platform and I'm like okay. So again, just mixed information. It wasn't clear enough on the original message as to what the actual issue was.
Dave:Now, as a business owner, do you also feel like maybe there was some training or you know some, some communication on your side to say like hey, like this is our site, if something happens with our systems, like it comes directly to me, or even higher, yeah like, like, I'll wear that.
Duarne:I kind of also feel like I've already said that, but maybe it got lost in with all the other information coming in at the same time of that, you know. So, look, I definitely I feel like you know, if it's, it needs to be a simple, clear instruction if this, do this, if this do this, if this do this. It's kind of like a if fire, pull this pull lever.
Duarne:One step to run, you know exactly right, I mean, and it's just like, okay, you kind of have to give people the the most simple. You know, in the event of an earthquake, do not use elevator, um things like this, right, or a lift, um it's. It's one of those things where I think, yeah, it's made me realize you know what, keep it simple. Sometimes I've just got to make it even simpler, and I think you're right, I think, for me, I'm looking at it as a process change. I need to adjust the process now in order to make sure that this doesn't occur again. But hey, you know what? Communication is super important in a business, and I think we can all think of times when communication failures have caused delays in getting results, delays in getting problems solved quickly or just, in general, just people not finding out about the right things in the right times yeah, um, so for yourself and me, you know, one of the big things you know, communication, I feel, is one of those always looking to improve type of things in life.
Dave:You're never going to be perfect at it, you're never going to be an expert, you know. I'm sure there's some people, but I feel for myself it's always one thing that I always wanted to continue to improve. It's what I know. It's one of my lacking, you know, and for my team, when I led a team, you know, especially in my head, the way my head works. Things go by so quickly for me and I see things so much quicker than my mouth works sometimes that I feel like I'm saying the right things.
Dave:But people who work for me or with me and, dory, I'm sure you've probably felt this way with myself as well you may not have a full understanding of it. So I always have you know from being in a leadership role of a full understanding of it. So I always have you know from being in a leadership role, I've always told my teams look if you are unsure of what we're talking about. So if we're talking through a project and we're talking through like an expectation or a report out or something that we have to accomplish and you are not sure what the outcome is that you're trying to head towards. Ask the question, absolutely, absolutely. And because for me, as a leader or as a business owner, if I were to get off a meeting or I were to walk out of a meeting and the question wasn't asked and I feel like I'm telling you hey, this is what I'm looking for, a, b and c, here's what we're going to do, x, y and z and then you bring me the finished product without asking me a project.
Duarne:You know a question, you know, at the end of the week or the end of the day, whatever it may be, and it's not what we talked about then I'm going to be more upset, right it's going to be what it just happened there moment and look, I get a little time, dave I totally like throw into that mix that I've got over 20 staff here in the philippines that I work with on a daily basis where english is not their first language.
Duarne:So when you get a language barrier and I know there's a lot of listeners probably going to watch this at some point in the future who realize that, you know they may be working with spanish-speaking uh people, or they may be working with people who you know, um, have immigrated to the country to work there in the us and they may not have, you know, english as a first language, so there could be communication related issues that you don't even realize, right?
Duarne:But even with native english speaking uh people just change, like just australian versus british versus american english and accents. We all have a slightly different take on things. So we'll have, like you know, you'll say something and you'll just think it makes sense and then people go well, I don't know what you're talking about, but I was too polite to ask and I think that's what you need to break out of that culture in business and we need to basically say to people it too polite to ask and I think that's what you need to break out of, that culture in business, and we need to basically say to people it's okay to ask questions, it's okay if you don't understand, it's okay to you know. Ask questions to verify that you do understand and that you comprehend what's going on, because we would rather not have to come to the point of expect of a turnover, of a result of the task or whatever's being asked and then find that there was a mistake.
Dave:Like you said, it frustrates people, not to mention here's what it comes down to is, as the business owner leader. When it comes to that right, you only get, I would say, maybe two or three opportunities that if one of your staff or one of your employees comes to you with questions, and if you cut them off, if you tell them you don't have time, if you don't answer their questions and give them answers, you have about two or three opportunities where they'll stop asking, because after that point, if they're, if they're not getting and you don't have an open door and you're not coming back to them with answers or you're not giving them the time and the openness to ask questions, you're going to stop and you're going to lose them and at that point it's really hard to get it back because they're going to feel like that you're not open. That's life in general.
Duarne:That's life in general. You do that in a relationship with your partner. It's going to be the same thing. At some point they're just going to stop asking you those questions, they're going to stop trying to communicate with you about that, because you are cutting them off. You are telling them that they're not important enough at that time. And look, it could be that, instead of if you don't have time, simply say, hey, jump on my calendar, find a time and let's go through that Exactly and obviously you're not going to do that with your spouse, right?
Dave:No, no, no.
Duarne:Definitely do that with your wife as well, how about my calendar?
Dave:I've got conversation time with the wife scheduled for Friday at 8 am.
Dave:No, I think ultimately you're right, you may be busy and it's Like it's not saying, like you have to like drop everything when your staff comes to you or your spouse comes to you or whatever.
Dave:And also, if you're not in the right mindset, like recognize that and just say like hey, like I know we, I just got out of a tough meeting, like I and or just got into an argument or disagreement. Can one of two things like either give me an hour or two, I'll come to you and you know when, when things have reset, or how about? You know, drop me, drop me your questions in an email and I'll either draft a response or I'll come to you with the answers and we can talk about it. But now it's not a good time. That's, that's just as fine. But as as answering your questions right then and there, but saying like I don't have time for your questions, like figure it out, like go figure it out, that's different and that's where people are going to be, you know, standoffish, and you're only going to get maybe two or three opportunities for them to, you know, ask you questions.
Duarne:But you can empower people in those situations too where, instead of telling them, you know, you know, figure it out yourself you can simply say give me a hint, give me a suggestion. So with that situation you've got there. If someone's come to you and they've said hey look, I can't figure this out. I got some questions, no worries. Have you tried Googling it? Have you tried asking Chachividee? Have you tried checking the company handbook? Have you tried looking at this case, where we've dealt with something similar in the past? Give them some suggestions, tips or tricks to let them go away, and that's just as good as giving them a little bit of a tip or a hint to help them find that answer themselves. So it's not about saying you're going to spoon feed people either. It's just about saying just find ways to communicate better. And I guess most people, um, when you're communicating with your children, you tend to have a lot more patience, especially when they're younger. Maybe not so much when they're teenagers, but typically when they're younger they're going to ask you a question. You feel yourself going oh, what does that mean? Hmm, yeah, let me sit back and think about that and explain that to you thoroughly and clearly.
Duarne:We tend to lose that. We just assume that everybody's got the same experience as us. We tend to lose that. We just assume that everybody's got the same experience as us. And when we get to an adult working stage, people come to us and they might have a similar job to us, but they may not have the same experience that you do to have gotten the job. They may have different experiences that got them the job. So when they ask you a question, say, hey, look, you know, let's say a tax question, something you're familiar with and you may know, and you go well, you've studied, you got the same study I did, you got the same degree I do. But they may not come to the same conclusion. So give them a suggestion and go and have a look at this type of situation. You can look on this site and find that information. Let me know if you've got any questions from there.
Dave:Well, and the other thing as a leader we've talked about it in the past, you know me and you as well is kind of what I like to call like the one three. One right, and I've learned and I don't remember who I heard it from, but I like the idea of it, and so it's one problem like one question, and you ask your staff or your to bring you three possible solutions to that one question, and then the one would be what they feel is the best option and the idea there is. It's to one, give them the power to you know, search and research and think outside the box themselves. But then two, you guys can have a conversation about the outcome and the more and more they're, one at the end becomes like the answer you're going with the more and more they're going to feel empowered.
Dave:And it's not you telling them right. You know the whole adage, right Teach somebody to fish, you feed them for life. You know, you know, give somebody a fish, you feed them once. Ultimately, that that's kind of what this style is and that's what you're as a leader, as a business owner. That's your goal, right, and also you're. You're teaching them that you're paying them for a job, right, and to do a job description. Far too often what will happen is somebody will come into a business and I had this happen to me for a job description and we hire them to do a job, but then they come and say, well, how do you want me to do it? No, no, no, I'm paying you to handle that part of my business Like go, do it. No, no, I'm paying you to handle that part of my business Like go do it.
Speaker 3:You know what I mean.
Dave:Like if you have a question on like how we do a specific process, great. But for example, accounting, like I should expect you to understand how to reconcile a bank statement. Don't come to me and say how do you reconcile this bank statement? Like that's what I'm paying you for. You know what I mean, you're hiring a skill set.
Dave:Exactly Just like if you're a business owner and you hire somebody to do your social media, they shouldn't be coming to you and saying okay, well, when do you want me to post how to do this? That's their job.
Duarne:Instead they should be turning up and saying, hey, here's the solutions that. I think here's some options on what we can do, and saying, hey, here's the solutions that.
Dave:I think here's some options on what we can do. Which do you prefer? Right Like, let's have a conversation about it.
Duarne:Yeah, and look, one thing I've always found with my team is here is I'll say to them don't bring me problems. Try and bring me a solution Now if you can. And that sounds a little corny, I guess, but reality is I get so frustrated when people just bring me a problem, expect me to solve it all the time that's like, well, no, we're all capable of solving these problems and your input is just as important. And what I found is 90 of the time when I empower people to come up with their own solution on a problem, they already fixed most of it, or they'll come up with something which I hadn't considered. And look, we may still do what I tell them that is a better solution. Um, for this problem we've got because I know parameters. They don't know, but it's good for them to have thought out what the solution could be before they came to me. Right, otherwise you're constantly putting out fires and dealing with people who won't think for themselves, and that's not any way to run a business or scale. Um, if that's what you want, then you're probably not going to scale, you're probably not going to grow and you're probably not going to promote those people into management style roles in the future, whether it's middle management or senior management, just because they're not the right fit. So instead, invest in your people, invest in communication, invest in making sure that they're empowered to feel like they can communicate with you and your team to be able to come up with solutions, ideas, question what you're actually doing, maybe put forward a suggestion that's better than what you're actually, you know originally planning and make a conversation out of it. At least we just did this with project management systems in-house, where we empowered one of our team to go out and do the research on five different project management systems and then come back and report to a group of us advising what they felt was the best solution. We then raised a series of questions, sent them back out to get the answers, and then they've come back and presented again, and you know, through that we've eliminated, eliminated. You know, three of the five options. You know three of the five options, but it's that individual is now feeling really, really empowered. Um, and the rest of the team are, like you know, happy to take on other projects now too. So we've started giving other projects to other team members on with similar situations, and now they're trying, they're handed it as well and enjoying it.
Duarne:So I think it's every you gotta find what works for your business, but there's always little things. You gotta find what works for your business, but there's always little things you can do like this within your business. That you might think is something you hold on and do yourself, but you probably don't really have to. You can let it go, you can can delegate that, and it really comes down to just having better conversations with your team. Everybody talks about having great conversations with your team. Everybody talks about having great conversations with your customers and your team having great conversations with your customers. But I think you know good communication starts within your own organization, because if you've got good you know communication in your own organization, it makes it very natural to have good communication with your customers as well.
Dave:Yeah, and I think it does come top down Like communication style, communication culture. That's going to start from the top, which is us as a business owner, down to the rest of our team, and I know I got room to improve. Everybody has room to improve, so it's one of those things that I'm always trying to be mindful of. And I'm not perfect I don't plan to be perfect Definitely have some opportunities there. So we're all human, dave, yeah, we are for sure, absolutely. And for anybody that says that they're not or that they are perfect and that they have the best communication skills, they're probably lying. But I appreciate you know you kind of sharing that backstory in terms of the hacking. Hopefully you get it fixed very quickly. Yeah, it's not going to some Chinese website anymore, but yeah, I'm sure we'll get on top of it.
Dave:Of course I do right around Easter too, where you know um, everybody's gonna be off but well, that's it, that's.
Duarne:That's the tough part, but that's okay. We've got an on-call team for these sort of situations. But uh yeah, at least we know about it. It would have been a lot worse if we didn't know about it. Even though we went around a long way around, we managed to find out that this was the issue and that was the problem.
Dave:And simple is sometimes the best. You don't have to overcomplicate. Hey, your website is hacked.
Duarne:Don't overcomplicate it and people understand it a lot easier and send it to the right people that need to know about it.
Dave:That is also important. Anything else happen exciting or interesting for you this week in terms of business operations. I know you guys are short week and everything with Easter.
Duarne:Yeah, short week here, probably not the most exciting of weeks, but still a good week for us that right there speaks to you know you're here as the owner.
Dave:You're here doing things even though people are off. And I think that's the biggest difference is, if you had a job, you'd be off or you wouldn't be working.
Dave:But as as a business owner you have your own, even Easter, like if an email comes through from a client, like you're on, like you have to be, and it just proves to the point that you basically work 24-7 as a business owner until you've got a big enough organization that things could be managed and you've off-sourced some of that. But right now, like you still have that firefighter hat that you got to wear when things come through and figure it out. And I think that's true, yep.
Duarne:And the smaller your team, the more relevant. This is Right and you know it's all and you know it really comes down to. We mentioned a few times now, in the last few episodes, processes and systems, the better your processes and systems. Look, my processes and systems are not, definitely not perfect and we're improving them, but I was able to go to the beach today and have a nice day with the family at the beach and my business didn't burn to the ground right. There was nobody with their finger on the pulse working today, because we all, you know, are enjoying the day with our families as well, and everything kept happening.
Duarne:So, yes, there was a problem or two that occurred, as we found out, but that's fine. I mean, it's not going to, it's not critical. You know, it'd be a different story if I had a website that was consistently taking hundreds of orders every day. Then that would be a huge problem and I would have made a better solution to make sure that that was monitored and taken care of so that we couldn't, you know, make sure that that didn't happen in that scenario. But because of this type of website that's been affected, it's not such, not the end of the world it's an informational website, almost.
Dave:You know what I mean. It's pretty much like, but and this is it like.
Duarne:But if you're and this is, if your business was completely reliant on e-commerce, then obviously you'd have a solution in place that, if you got hacked, that would be, you know, world ending. Sort of painful, especially on a holiday break where people are going to be using your website, etc. Right, but one would think you'd have a process in place to help you with that sort of scenario and not have an issue where you're going to be offline for four days.
Dave:Yep A hundred percent. And so that's where it comes down to like. A lot of times it does come down to like insurance. It's an insurance policy for yourself, right? Some of these services backups are insurance you hope you never have to use them, but when you do, you're happy that they're in place.
Duarne:Absolutely have to use them, but when you do, you're happy that they're in place. Absolutely, there's a fee for having that insurance, right. But when you don't have it as a fee for that as well. So it only takes one event to cause a lot of turmoil. So I think you just got to weigh that sort of thing up. But there was something else, dave, that I was watching a video and I shared with you during the week, which was, uh, it was quite interesting and look it's, it's a. There's one segment I think we wanted to try and play today just to basically encourage everybody out there to watch it, because there's some pretty hard truths in this video that I found um, and I think you haven't watched the video yet- I have not watched the video.
Duarne:Yet you've been busy um. It's been tax season, I understand, so you know your attention.
Dave:Let's uh, let's bring it up, and why don't you give us a little background on it and then we'll kind of play it from the beginning, because your idea, obviously we're not going to get to the whole video.
Duarne:Now I think we have like no, and I think I think let's just watch the first part, first segment of it and then have a conversation about that. Um, there's basically everybody watches it's going to get the idea of it and it's principles for making money by leila hamozy. Now we all hear about alex all the time and, honestly, I haven't heard much from leila. So when I stumbled across this in my YouTube suggestions, I was like, yeah, let's check it out, cool, cool. I didn't realize it was Layla Hermosi. At the time I just, you know, I thought, okay, let's see this information. 30 seconds in, I was like I'm going to keep watching it and I watched the whole 39 minutes and I was walked away feeling a little enlightened, shared it to a few friends and said, hey, check this out, this is pretty cool, um, so let's just start with the first part of the video.
Dave:You know if you can hear it. Let me just play it real quick. Can you hear it?
Speaker 3:10 rules of money that have made me a shitload of money and, hopefully, will make you a shitload of money too. Starting with number you don't have to be smart to get rich. I used to believe that you had to be smart and you had to be like from an Ivy League school or of some like crazy background in order to get rich, and that's kind of how I viewed it for a long time, until I had a really interesting experience. It was back in 2016 and I was trying to make money with my first business and I went to this meetup event and I remember I was making like no money. So like I felt like I was like the odd man out there. I'm like I'm just trying to learn from everybody. Like I don't have any ego in this, like whatever I can learn, I will learn. I remember this guy went on stage this is so mean, but like, like kind of an idiot and he got up on stage and he was like I haven't been able to break past.
Duarne:This is so brutal and honest.
Dave:There are so many times and I'm sorry that I think this. I'm sorry, but that I have looked at somebody and I'm like man. How do they have that much fun? How are they?
Duarne:Why are they the speaker? What is so special about?
Dave:them. Okay, layla, I agree, they like they're?
Speaker 3:why are they the speaker? What is so special about them? But okay, leila, I agree with you, but go ahead. It's like four hundred thousand dollars a month.
Speaker 3:In that moment, my entire world shifted. I literally left the room and I called my dad and I was like dad, I will never, ever, work a job again because I am smarter than that guy. There is no reason why I can't make the same money as him. And it was like the best thing that could have ever happened to me, because what I realized is that making money is a game and you have to know how to play that game. And it's not that he was smarter than me, it's not even that he worked harder than me, but he understood the rules of the game a way that I didn't. You don't need superior intelligence to win the game.
Speaker 3:Some of the richest people that I know are, in fact, not that smart at all. Getting rich, you don't have to be a genius. You need to work hard, be patient and you need to have common sense Probably the three most important things that you could do when it comes to making money. But when I first started making money, I couldn't even use proper grammar, and that's really what led me to realize like being rich is not about having a high IQ. It's about making smart choices and sticking with them long enough to watch them pan out. You got to be a little dumb, you know. What I've realized about smart people Is that super, super smart people usually miss out on opportunities because they see too much of the risks. When you're really smart, you only see.
Dave:What you said there. Like I can relate to that, because a lot of times I see things deeper. Maybe I even, maybe it's even like overthinking the risks related to it. You know what I mean. And listen, I'm not a genius, but I understand what she's saying there, because when I think through, like all right if I do this, and before I even like jump in and think of the positives, I'm like okay, well, if I do this and it doesn't work out, like what's the downfall? And I'm always and see what you just did there like you're describing a negative outcome before you've even started.
Duarne:Yeah, and it's interesting because for me, I've got a slightly different perspective. I just jump in. I'm a serial analyzer. I analyze a lot of information but also take a lot of risk. But what I tend to find is a lot of the smart people I work with tend to do a lot of procrastinating. They tend to procrastinate and I originally I was like why are they procrastinating? And I realized what it was. Is they're just overthinking the situation and they're basically thinking themselves out of making a decision and so that, yeah, what comes next here is quite interesting. When we start listening to Layla, she starts talking about you know the. The fact is that you become, the smarter you are, the less risk of you know risk you're willing to take typically.
Dave:I assume she's got to say it, then we'll kind of.
Speaker 3:But I definitely agree with her there because I do that all the time, all the risks that could occur, and so you actually pass up a lot of opportunities. Not being intelligent is actually to your advantage when it comes to making money, because you'll take opportunities that others won't, and so it's not about how smart you are, it is about how smart you work. So the question is are you willing to work hard? Can you make sound decisions? Can you wait? If you can do those three things, I promise you you can make money.
Dave:The next rule of money. That's interesting too, and for myself.
Duarne:I don't know about you, dorn but the waiting part, I think, is sometimes the hardest for people. Oh brother, I am not a patient person, I totally get that.
Dave:You know, and it's it's like you make a decision and it's a how long are you? It's how long do you have to wait, how long do you have to work? And I feel like a lot of people. They start start a new process, so they start a new system, they start start a new strategy and if it doesn't work in the first week, they're like yeah see, this doesn't work yeah right, and there's a lot of marketing all the time.
Duarne:We see them marketing all the time. You know, you and I have spoken about this. People just expect quick results, really quick, instant results. They'll go make a change on their website and they'll go oh, I have to see what this means, or they will go in. You know, like we've been talking about start a newsletter and you go. Only three people liked my newsletter and it just comes down to well, it's your first edition and look how many eyeballs actually looked at it. Based on you know, we've seen previously, the impressions are more important in that instance. So it's also about looking at the wrong data. Sometimes, too, when they're waiting, they just you know, but, yeah, like I totally agree, like when I saw that I was like, yeah, making sound decisions, it's not even about making the right decision. It's about making sound decisions Cause you're never going to make all the right decision. It's about making sound decisions because you're never going to make all the right decisions.
Dave:Well, we, we, we and you have talked about in the past.
Dave:I've said this before like you, decisions are like sort of guesswork, because you're only dealing with the information you have up until that point.
Dave:So there's a lot of unknowns in life, like you're never going to know everything, it's never going to be the perfect moment, it's never going to be the perfect time, or you're never going to know everything, it's never going to be the perfect moment, it's never going to be the perfect time, or you're never going to have the perfect amount of information. But the idea is that can you make a sound decision, as she said, as you said, with the best information that you have today? And I think part of this as well is like also, yes, giving it time to pan out, but also being open enough to recognize that if something and some information is known in the future that changes the trajectory or changes what you should be, you know the strategy you should be implementing. You have the wherewithal to recognize that as well, as then kind of shift and alternate your path because of that new information that's come out and you're not just dedicated this to this decision because you made it right.
Duarne:I totally agree and I think that's really quite powerful. Do we have time, you reckon, to watch the second question?
Dave:Yeah, and for those that have made it this far too like, we'll include the link to the full video down below in the description description, so you guys can watch the full video with all 10. But yeah, let's jump into um the second one and we can kind of go from there.
Duarne:So um, I think it's. You can see why I was a little bit excited about this, dave.
Dave:Yeah, for sure, this is a good video.
Speaker 3:I like I like playa too, so money is that saving money will not make you money, but it will give you the security to take risks. When I first started making money with my company, gym launch, I was excited that I was making money, but it was overshadowed by the fact that I had debt and I had no savings. And so, for me, the first thing I did when I made money is I paid off all my debt. The second thing I did I put together what I call is like an oh shit fund, which is like, if everything goes to shit, I know that I have enough money to pay my bills, pay for my living, pay my expenses and start from scratch if needed.
Speaker 3:The moment that I took my money that I had made for my business and I put it into that fund, it was like it unlocked a new layer of creativity for me, because then I said okay, now everything that comes in I can use to build, because I know that I don't need to worry about my bills. I can take care of the business now. And so what I did with that money? I took $4 million and I put it into starting another company. And then I took the other money that was coming in and I put $3 million into starting a software company called Allen, which was a software that we used within the company. I do not think I would have been able to do any of those investments if I had felt like it was either the investment or me paying for my apartment, saving money you're not going to save your way into becoming.
Dave:I mean that's so true too. We're both kind of we're definitely not obviously where Layla is or all these people, so a lot of people relate in our shoes. But I can say for sure, like if I had, if I had just sitting in the bank, like money for a year's worth of expenses and you know also to start again right, so like investment, it it would be freeing to no, and I've been in that spot in my life where, like, I never looked at my bank account for you know, I probably had maybe four or five years of inexperiencing that and I could say that it is. It is definitely a freeing experience where you don't have to worry about what's in your bank.
Duarne:Um, you know your day-to-day living and, like I, totally, especially for a business point of view, I mean, I know for me I've had these conversations with my wife, you know, in the last six, 12 months where I'm like, you know if we can get this much into the bank, which basically means we're covered for the next six months, 12 months for salaries and you know, general running operational costs, we could then go and hire a whole new division and try something different.
Duarne:Then go and hire a whole new division and try something different, and I wouldn't be stressed out about just covering salaries and things like that. And I think that's so empowering to know that. And this is why I like what she says next here as well, because there's this, it's it's very, it's a very hard hitting some of the principles she's talking about here which I find really interesting. And it's the stuff where most people listening to this, whether it's now or in the future, I think you're all going to be in the same boat where we would love to have a bit of money in the bank and not have to stress out about okay, uh, tuition for the kids is coming up, do we have enough to pay for the year up front, or should we just go and pay the monthly? I mean, that would be a great decision to make, right? Yeah?
Dave:yeah, and so let's, let's play the rest of this, so they're all kind of wrap up and we're a fucking billionaire, what I look at it as is.
Speaker 3:Will this money give you the security and peace of mind so that you can focus all of your attention onto just making money? And what it did for me? It created a space for me to take risks. And making more money does require you to take risks, just like you start a business and you have to invest some amount of money, time, resources. If you want to keep growing a business, you're going to have to keep doing that, and what I recognize is that for me, I had to create that space for myself by making sure that I knew that, no matter what, no matter what happened, I would be taken care of. So it's not about living below your means. It's about creating the means to take risks. So savings won't make you wealthy, but they will give you the security to step out and take opportunities. That might the next rule.
Dave:That's it. I mean obviously, especially in today's world, right, like you know, savings accounts pay what Like 0.3, 0.03% here in the business in the US, like definitely it's not going to make you long-term money, especially if you're only saving a couple thousand dollars here and there. It will give you that mindset knowing, like I said, for myself, I know that just having that ability to maybe I didn't have a year of expenses saved up, but definitely that freedom gave you a lot of opportunity.
Duarne:Well, it gives you that moment to take the risk. Let's say, for example, you had three to four months worth of operational sitting there ready to go and living expenses covered. You could take the risk to try something different in your business and give it two months and see if it worked. Try something different in your business and give it two months and see if it worked and if it didn't make the decision at that point, are you far enough along that you feel you've given it enough time, or is it something you should probably just go? No, this is not the right choice, for this is not right direction at this time for the business, right, and I think that's the it's. It's some very interesting points and I think when you get a moment, watch the rest of it, dave, and our listeners too. Watch the rest, because it is really quite interesting when you start working your way through it and you start to see what's actually there. It's phenomenal.
Dave:This is another one of those things where they you know Layla or Alex, or you know anybody like Jeremy Miner, like all these people that, like you know leila or alex, or you know anybody like jeremy minor, like all these people that, like you know, in our newsletter we're sharing, you know tidbits from, but it's it's who are you listening to, not only like us we appreciate you being here if you made it this far too like but also, like, listen to other people that have been in that path, that are, that are, that are where you want to be, you know so, so we're.
Dave:We're ahead of a lot of people in the entrepreneurial journey, so it's you're always looking for ahead to who's doing, who's done or doing what you want to do and learn from them. Right, so, like, and you're. If you stop learning, like, if you feel like you're at a point where, like, I don't need to learn anymore, like, then you're going to get passed up, and that's the thing you always have to be striving to get better, to learn, to emulate and take pieces of information into your life and your business and use it. You don't have to use it all, but what fits for you and then put that into operations, absolutely.
Duarne:I think and this is if you aren't ready to do that, or you are just you know I don't want to learn anymore, then that's fine. You need to hire the right people to learn more for you and you need to let them run your business for you or go work for somebody in a role which you already have enough skill sets in. That's never going to change what it does, and good luck finding one these days. But I think learning is just a part of living and I think we should all strive to learn something new every day, and I learn lots of new things all the time and for me, I love teaching other people the things I've learned. I love to share that knowledge and I think there's power in sharing that knowledge as well.
Dave:Love it Well. Duarn, again I want to always thank you for being here. I love having conversations with you. It's one of these reasons why we have conversations like multiple times a week. We're looking forward to also, next week, releasing more information on the mastermind we talked about last week to help you guys out, give you guys daily ability to ask questions, get feedback. So make sure you listen up next week, follow along not only to our socials, but to our podcast next week as we bring some of that information to you. But Dwarden any lasting, I think, again one of those things where we didn't know what we were going to talk about until this morning, absolutely.
Duarne:So great conversation today.
Dave:One of those things where we didn't know what we were going to talk about until this morning, Absolutely oh uh great, uh, anything you want to wrap up with, anything you want people to uh take, take away from today's conversation.
Duarne:Yeah, dave, look, love being here. Appreciate the invite each week, I think for everybody. If you find a great piece of content, like we just found there, make sure you share it to people. Give it to people who you think might find some value from it. Um, and if you're like most people and they look at 39, you know 30 minutes worth of content. Go, that's a lot of content. If you've watched it, maybe take a couple of notes and as you're taking your notes, think about people who might react well or they might be at that point where they might appreciate the information within the video as you're watching and just take a note of their name there. So when you send that message, you can be like hey, I was watching this video. Step six of this video starts at about 20 minutes. It's really, really great. You need to check this out. I think you're going to love it. Hit me up once you watch it and let's have a conversation. It's a great way to do outreach and it's also something that's really helpful for when you're out there. You know finding these great pieces of content and you want to share them to different people.
Duarne:When I find good content, I always share them to different people. When I find good content, I always share it to different people. I normally just dm them with it and I'll go hey, check this out, this is really cool, you'll get a lot out of this. Or, and then when I talk to them next, like, hey, did you watch that content? Oh, yeah, yeah, I did. What do you think of it? Well, normally they'll come to me hey, I've watched that content. You were right, that was good. Uh, and occasionally I miss the mark, sometimes like it's not as relevant for somebody as I thought it might be, and that's fine too. But yeah, get out and share content. When you find good content, share it around, repost it, let people know about it, tell more people about it, because you know what, the more good content that people get to consume, the more they get to learn. And the more they get to learn and the more they learn, the more they share with other people what they've learned.
Dave:I appreciate that, man, and, again, I love having to hear, love having the conversations with you. If you made it this far, we appreciate you Do all the fun algorithm stuff. As Goran just said, if you love this video, share it with people. Let's get the word out, let's kind of build and make an impact on people's lives, on people's business, and that's ultimately what we're doing is. We're just trying to share some lessons we're going through, share things that we've seen, just like the video we watched and reacted to today.
Dave:We're going to bring you this awesome advice and awesome experience that we're going through and we appreciate you being here. So until the next one, we'll be here next Friday, again at 8.15 am live. So if there's any questions, anything that you're thinking about, if you're watching the replay, drop it down below and stay tuned. Next week we're going to be releasing some more information about our revamped Triumph Mastermind group with Dwarin and I, some extra value for you and some let's just say we'll say founding member specials and opportunities for you. So love that you're here, love that you watch the episode, and we will look forward to seeing you all in the next episode next week. So have a great, wonderful week and we'll see you then See everyone.
Duarne:Thank you, take care, dave.
