AI Agents Unleashed

Ever wonder what it would be like to have a digital employee handling your most tedious tasks while you focus on what truly matters? That future just arrived, and it's more accessible than you might think.

During our latest conversation, we stumbled upon ChatGPT's groundbreaking new "agent mode" feature that's quietly revolutionizing how small business owners can leverage AI. Unlike traditional chatbots that simply respond to prompts, these AI agents can now navigate websites, analyze screen elements, and complete complex multi-step tasks with minimal supervision. 

Imagine having an assistant that could create your marketing videos, check competitor pricing across dozens of websites weekly, book your travel arrangements, or analyze financial statements—all while you handle the strategic aspects of your business. The technology isn't perfect yet (we found some interesting hiccups when working with financial analysis), but it represents a massive leap forward in practical AI implementation for everyday business applications.

What makes this particularly exciting is how it aligns with the broader "age of agents" trend we're seeing across platforms like Microsoft Copilot. The days of merely prompting AI for responses are giving way to instructing AI to complete actual workflows on your behalf. We discovered through experimentation that different AI models excel at different tasks—ChatGPT 4.1 handles complex analysis significantly better than 4.0, highlighting the importance of choosing the right tool for specific needs.

Curious about leveraging these advancements in your own business? Try instructing your AI to handle a repetitive task you've been dreading, and you might be surprised at how much time you can reclaim. And if you're facing business challenges you'd like to discuss on a future episode, reach out to us—we'd love to help point you in the right direction with practical, actionable advice.

Chapters

• 0:00 Intro and Weekend Plans
• 1:48 ChatGPT's New Agent Mode Revealed
• 4:30 Real-World Applications for Business Owners
• 6:51 Experimenting with Different AI Models
• 14:21 Limitations and Double-Checking AI Results
• 16:40 Closing Thoughts and Call to Action

Transcript

Dave: 0:22

Hey everybody it is your favorite, dave, and your second favorite, dwarren, or maybe it's vice versa, I don't know. I don't know what you want to call it, but we're here for another episode of the Business Unscripted podcast. I hope you guys are having a wonderful and fantastic end to your week, but we're here we're going to be an expedited show today only because I had something just come up that I need to go take care of. But we wanted to kind of still come out here, give you guys a message for the day and wish you guys the best and kind of give you something that I thought was pretty interesting and talk about it really quick so that you guys can maybe go play around with it over the weekend or whatever for yourself. But, dwarren, thanks for joining me, brother.

Duarne: 1:06

How are you?

Dave: 1:06

doing.

Duarne: 1:08

Hey, I'm doing good. Great week, lots of things happening, a little exhausted and excited that it is the weekend here for me.

Dave: 1:15

Yeah, I was going to say you're already starting. It's Friday evening for you, right? We're Friday morning for us over here in America.

Duarne: 1:21

A hundred percent right. I've got a meeting back to the U? S around 11 PM my time, 11 AM your time. That'll be my last meeting for the day and I might do one or two catch-ups over the weekend with some Aussie clients, but for the most part I'm going to shut down, play a little cod with my son and just enjoy the weekend and maybe try and get out with the family to go and do something.

Dave: 1:45

There you go, there you go, all right. Well, today what we wanted to talk about is something really quick and what I thought was kind of revolutionary and I didn't even know it was coming. But then again, I don't do a lot of, I don't stay up on AI, it's kind of when things happen.

Dave: 1:58

I kind of do a little bit of research on it, but I went to log in my chat GPT today, as I had some tasks that typically recur every morning and I happened to notice that you know, it said that there's a new agent mode, right, and I was like, well, that's interesting, what's agent mode? So it's like, do you want to try it? I tried it out and here's what chat GPT is coming out with and, depending on your account and if you have access to it but it will actually now take instructions from you to go out and do tasks for you what it does is it opens up a separate sort of like remote desktop within the chat that it will go and do things. So, for example, I do some faceless video creation on different topics that are relevant to try out business solutions and business owners, and I have ChatGPT help create that task every day. So what I did was I said, well, let's see how this works. So I said I need you to go to XYZ organization and platform to create my faceless video and once it did that, it prompted me to log in. I was able to take control at that point of the desktop, enter my login information to log in, and then I needed to go and have it open up a second tab because obviously it needed to then go to ChatGPT. So I told it to go to ChatGPT, go to this chat and highlight the most recent script that was created, and it did all this without me having to do anything, right? So it's happening on one side of my screen while I'm able to work on the other side of the screen. So, again, it's just another option for you to really kind of multiply your efforts as a business owner, especially as a small business owner, if you're looking for different things that need to go on.

Dave: 3:36

Now, I'm sure there's limitations in what you can do. Obviously, you can't do it unlimited, as we were just kind of playing out I, as we were, you know, just kind of playing out I think you get 25 of these. You know that you can do a month, apparently with with my plan, right? Uh, it showed that I have 25 left. But. But I thought it was really a game changer, especially if, if you have a lot of repetitive tasks that maybe you just don't want to do.

Dave: 3:56

Um, you know, some of the examples that it was giving was like it could book you a uh, you know plumber to come out over the weekend, or it can book you plane tickets to xyz, you know, and it'll find the best rate. You know best price and then, and then click on it and book it, and then you know all you have to do is kind of finalize and go out there and finalize the booking, like think how much time this could potentially save you if you use this on a regular basis. And so this is why I really wanted to make sure I went live today so that you guys can check your ChatGPT accounts, play around with some of these agent models and what you could do on a recurring basis, because I think it's a game changer for me, right, because it can help automate some things. I'm sure DeWarn, when it rolls out to the Philippines hopefully soon for you all it'll help with some things that you can do as well, but I don't know.

Duarne: 4:47

I just thought it was.

Dave: 4:47

I thought. I thought it was pretty cool. I you know, I guess I'm, you know, maybe I'm just an AI kind of geek, I guess, when it comes to that kind of thing, but I thought it was pretty interesting For sure.

Duarne: 4:56

Well, it's interesting actually because I've been launching a lot of pre-launch stuff for the microsoft side of things for copilot, and they're very much talking about it's the age of agents there. That's what they're pushing with microsoft. Um, also a lot of the other platforms are all doing it as well with theirs. So I have not got it on my account yet. I am going to log out and log back into my account and see if it shows up. But, knowing open ai, they do do rollouts. So there is a phase, generally over 72 hours, where they'll roll it out to all accounts for new features. Um, so I am excited to play with it and give it a go. And I mean for an average business owner, he's like, for me the first thing comes to mind is how often do you need to go and check with your uh competitor pricing or check if your competitor is running a promo or something? So imagine being able to just set that up as an auto task. Every agent can go out and check that once a week ready and then have that ready sitting there for you. I mean that's awesome. It saves you a lot of time going and checking that yourself, especially if you've got 10, 15, 20 different possible competitors in your area and it can collate that information and let you know. And then you can go and tell it to give further instruction, I guess, and research the parts you want. But I see huge potential here.

Duarne: 6:16

Booking a flight, yeah look, I don't know that seems for some people they might be going. Well, I book a flight once every six months. That's probably not such a good thing for me, but I mean, if you are, for example, flying on a regular basis or you know you might have it checking hotels and saying go and check the five-star hotels in this area during the times that my captain says I'll be flying or spending time there, find me the best deal in that area and then check all the reviews for the ratings for me as well. Find me the best deal in that area and then check all the reviews for the ratings for me as well. The question I've got for you how hard was it for you to actually set up your scenario today and actually get it to do?

Dave: 6:53

what you wanted it to do. It was actually fairly simple. I just I basically said I need you to go create a faceless video on syllabiio and I want you to use the script from that we created in my chat, gpt. And so what's interesting is you can watch it Like you can see the screen moving. You can see it kind of doing analysis of the different buttons that are available on the screen. So it's really kind of analyzing like what's going on. Like, for example, the first button didn't click for it. So it basically did analysis, like this button's not clicking, let's go over here on the left side of the screen and click faceless video over here and figure it out. And it opened that up. And then it opened it up and what was actually interesting too. So I have presets saved, depending on what topic I'm kind of posting on, whether it's a business topic, a personal topic, et cetera. And so I said under the presets, I need you to select this TBS option. And it opened up the dropdown menu and select that preset level. So you essentially, as you're watching it, you can stop it at any time and say, hey, I need you to do this instead or I need you to go back and do this and it'll do that.

Dave: 8:07

And what was really nice about this, too, is, once it was done with everything before I just went and posted it gave me the option to confirm it. So it said the generate video button is ready. Right, because it lit up. It's ready to push. Are you ready to generate video or would you like anything else changed?

Dave: 8:22

So, again, it's just like an individual employee that you have that's coming to you and saying hey, I did this for you. This is what it looks like. Is this what you want me to do? Um, I could think of other ways to do it too. Like an, you know agent, like if we're trying to, you know, do some coding, or if we're trying to create some you know, um, you know spreadsheets or some analysis, you can give it and say hey, you know, I need you to go to this website, download the content, or go to this Google sheet, download the information and help me kind of do X, y and Z with it. Like it could be, you know, a game changer, depending on what you're using. So I would say, definitely play around with it Within ChatGPT. Use your agent mode, however you would see best fit for you, you know and figure it out best fit for you.

Duarne: 9:09

Um, you know and figure it out. That is so cool and look it's. It's pretty much like it's what we've been talking about for a while, right? Um, we're starting to get into a technology that is becoming more user centric. It's about trying to save you time and getting it to do the heavy lifting for certain tasks and for most of us, like, we sit here and we'll literally go, yeah, but what am I going to talk about? What am I going to get it to do? And at some point, you just it just starts clicking it. Oh, it can do that, oh, that's helpful.

Duarne: 9:37

And like, I was talking to a client of mine back in australia and he's a managed service provider, so he was sitting with one of his clients and she's like oh, I don't understand this whole. You know needing to use ai. And he goes well, check this out, open up copilot. And he's just using the free version of it on her machine. Um, she's a microsoft subscriber and she's going through using it. And he goes try giving it this prompt. He gave the prompt and she's like, oh, my gosh. And then he goes what's something you need to do today? And she said something about making some sort of an agreement and he goes oh really, well, let's ask it to do that. And she goes, no, it's not going to do that bang. Out comes the agreement oh my god, it can do that. And then suddenly he's like how much is this to get, like the proper version of this, because it's like you know, for that professional version it's like 49 a month, I think, australian. And she's like all right, I want to get it, I can find you. She's like that's an hour of my time saved right there, easy, um, and then if and I'm sure I'm going to use a lot more for other things. So I mean, people are finding new spaces, but it's like anything right, people don't know if they don't know um, you got to try these different things.

Duarne: 10:50

And one thing that I am seeing on a lot of the content I'm watching around ai is different technologies um getting launched. There's so many of them now where it's really hard to be an expert on all of it. So, like we've talked about before, just try and be an expert on one of them or in your area, or just an expert for doing the things you want. We were talking earlier pre-show, and one of the things we talked about was chat.

Duarne: 11:17

Gpt offers multiple language versions. You know 4.00, 3, mini, 4, mini high, and then we got like the 4.1. Now I'd actually mentioned because 4.1 is hidden under a more models tab. For me I hadn't really bothered looking into it because 4 had been doing a pretty good job of everything I wanted. And then you shared with me was well, you've been working on some pretty heavy analysis stuff recently with spreadsheets and numbers and you'd been utilizing it to work out your things. You're getting far better results with it on those tasks. So it just goes to show like it's worth experimenting with these new versions and just do the same thing and maybe you might surprise yourself and get a better version, better way of doing something that's even quicker.

Duarne: 12:09

One thing I find like, just as a quick example, I'm a Google Business Suite user and they've got an option Every time I send an email.

Duarne: 12:17

Now I can go alt H and it'll give me the option of just putting in like a few words and it'll generate my responses based on the email history and it's part of the Gemini option and I'm like, oh, this is really cool.

Duarne: 12:31

70% of the time it gets it right, 30% of the time it responds to parts of previous conversations I have no interest in bringing back up or it will get the message wrong, like I'll say what I wanted to say and it'll do it in the like the voice of the other person in the message.

Duarne: 12:50

So I find myself having to give very different instructions to make it work, whereas Whereas if I take that same instruction, put it into ChatGPT, I pretty much get the result I want every time, so then I can copy paste and use it in there. So I guess it's about working with the platform you choose to work with, working out the quirks, and if it doesn't do what you think it should be doing, try another platform and or try another model and just see how that works out for you, because they're advancing so damn quick right now that these models are achieving with these agents. I'm in awe at what they can do. Like I didn't even realize it was capable of doing that in the latest version of the agents released by ChatGPT, so I'm excited to try it.

Dave: 13:39

Yeah, and I mean, like you said, like you know it's, sometimes you just get comfortable, diana, just clicking, like you know, chatgpt and then typing and thinking it's going to be the best version. But you know, up in the top left of it, definitely, you know 4.1, for example, I was trying to do some like bank statement analysis and I was just using the 4.0 to start and it was kind of limited. It was, you know, it wasn't necessarily following instructions the best, and that's when I decided, you know, I tried the 4.1 version, which was better for analysis. You know it says it's better for coding and analysis and when I entered the same bank statement right gave it the same prompt. And when I entered the same bank statement, right gave it the same prompt, it was able to provide me more in-depth analysis, understand the differences and the nuances within the bank statement. That wasn't necessarily understood by the 4.0 model. So definitely play around with it.

Dave: 14:32

You know again, don't same thing with any AI, right? You don't just assume that the first version is the right version If you think that. You know, and I also noticed too that it kept changing around the numbers within 4.0. So this is where, like if people are worried that AI is going to take over. You still have to have an expert looking at the results. So if somebody just took the initial results, they would have, you know, just taken it oh, here's the total of all the sections and not realize that, like for one, it never even summed to the total of the expenses. You know, on the bank statement, like that's, for example, let's say the bank statement said there was $25,000 expenses.

Duarne: 15:09

Well, it only gave me total of like 18,000.

Dave: 15:10

I'm like.

Duarne: 15:11

Well, where's the other 7k you?

Dave: 15:13

know what I mean. So you're right, I did. Oh wait, let me go back and then rework it. You know what I mean. So it's like you do it. It's like somebody who has just enough knowledge to be dangerous. That's what ChatGPT is right. You still have to double check it. You still have to correct it. You still have to make sure that what it's giving you is correct. So you know, whatever you're doing within ChatGPT or AI, like test it, trial it, you, it continue to model it. But what's nice with now ChatGPT now is it's continuing to learn. So the chats learn from each other. So it's not just one chat and that's it. You have to reprompt it. Whatever you're teaching it, whatever you're giving instructions throughout any of your chats, it's going to remember in the future, in a future chat. So it's getting you know, evolved in that fashion where you know it will eventually be great. It's just not there yet, but it is, like you said, evolving so quickly.

Duarne: 16:06

But that's it. I think we'll see lots of great things over this time, but yeah, we need to just be aware of that and look, there's plenty of things we can talk about around the platform and stuff.

Duarne: 16:16

But I know that you've got to run off and take care of some business I do up before, and I think I'd love to continue the conversation next week after I've had a chance to play with it with the new agent feature, and I'd love to hear from people who are watching or re-watching this later what they have found about the a new agent feature and how they're using it as well absolutely drop a comment down below.

Dave: 16:41

Um, if you have questions, you want to talk about it, like for sure, like we're all for it. And again, just a reminder if you made it this far, well, it's not too far into the episode now, but we, we love you guys, we love that you guys tuned in every week. We wanted to keep you know and keep the message going. Um, keep the consistency. Make sure you like, subscribe, follow, do all that fun algorithm stuff, share the video, do that stuff. And again, if you're a business owner and you're listening to this and you want to come on to a future episode when we'll talk through your business, talk through maybe some obstacles you're facing, dwarne, and I will point you in the right direction or we can at least have a good conversation about what's going on in your business.

Dave: 17:14

We'd love to have you on the show. So we're going to be starting that here in a little while. So reach out to us either you know, dwarin or myself, and we'll have a conversation and see if you're a right fit or if we're a right fit for you, and we'll kind of go from there. But I appreciate everybody. Dwarin, thanks for thanks for jumping on with me here for a little bit before I got to go take care of this, but I hope everybody has a wonderful, fantastic and amazing weekend and we'll see you guys all in the next one. See you guys. Thanks for having me, dave. Bye, everyone, bye everyone, Bye everyone.