Looking to take your business to the next level, boost sales and productivity, or raise confident, capable kids? You’re in the right place. The secret? It’s the QBQ.
If you haven’t yet discovered the bestselling book QBQ! The Question Behind the Question, it’s time to check it out. This powerful concept is transforming how people lead, live, and grow—by focusing on one foundational principle: personal accountability.
In every episode, your hosts Kristin and John explore how taking ownership—at work, at home, and in life—can unlock real, lasting success. It’s not about blaming, complaining, or waiting. It’s about asking better questions and choosing responsibility.
Personal accountability—it’s really that simple.
Cindy has over 25 years of experience as a servant leader and serves as Director of Operational Excellence for the Americas at Element, a global leader in testing, inspection, and certification services. A Lean Six Sigma Green Belt and longtime QBQ! user and fan, she is passionate about improving processes and training others to use Lean tools to better serve customers.