The Paramount Podcast
The Paramount Podcast by Paramount Lead Solutions explores the evolving world of automotive sales, marketing, and dealership growth. Hosted by industry experts, each episode dives into topics like new car sales trends, AI-driven customer engagement, fixed ops optimization, and high-impact sales techniques. Whether you're a GM, BDC manager, or sales rep, this podcast delivers practical strategies to help your dealership thrive in a fast-changing market.
The Paramount Podcast
Empathy in Sales: Building Connections with Dave Dini "You Must Show Up."
In this episode, Dom Bickus and Dave Deany discuss the dynamics of dealership sales, focusing on motivation, mindset, and the importance of connection and empathy in the workplace. They explore how to build a strong sales team, overcome fear in sales, and understand the value of products to maximize opportunities, especially at the end of the month.
Takeaways
- The importance of camaraderie in overcoming challenges.
- Showing up can lead to unexpected positive outcomes.
- Sales is fundamentally about problem-solving.
- Fear often holds people back from taking action.
- Understanding value is crucial in sales negotiations.
- Empathy can enhance workplace dynamics and relationships.
- Building a strong sales team requires coaching and support.
- Maximizing opportunities at month-end is essential for success.
- Effective communication can help overcome customer objections.
- Setting clear expectations is vital for maintaining value.
Chapters
00:00 Introduction to Episode 5
02:00 The Importance of Connection and Empathy
10:24 Building a Strong Sales Team
19:32 Understanding Value in Sales
27:50 Maximizing Opportunities at Month-End
33:07 Creating Urgency in Sales Conversations