The 5% Club

How One Agent Cut Fall-Throughs in Half – and Saved £100K Doing It

Bryan Mansell Season 1 Episode 3

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0:00 | 22:19

In Episode 3 of The 5% Club Podcast, Bryan Mansell sits down with Chris Ellis, MD of Harrisons Estate Agents, for a brutally honest conversation about the highs, lows, and real-world results of using Reservation Agreements to secure sales.

Chris reveals:

  • Why he's obsessed with reducing fall-throughs (and how it's saved him £100k a year)
  • What it's really like dealing with conveyancers under pressure
  • How reservation agreements have become a non-negotiable part of his sales strategy
  • Why his team now has a 94% completion rate on reserved deals

Plus: A frank chat about Rightmove's fee hikes, estate agent accountability, and what needs to change in the industry.