
The Business of AI
AI is our Business. Looking at how businesses are using AI to build services and tools, transforming organisations and delighting consumers. We explore the different types of businesses that are emerging and find out how they are using AI technology. UKAI is the trade association for AI businesses in the UK. The show is hosted Tim Flagg, AI entrepreneur and chief executive of UKAI. Featuring business leaders, policymakers, authors, politicians and entrepreneurs. Join us to learn how to build your AI business.
The Business of AI
14. Automate, Optimise, Empower: Human-Centred AI with AI Tappers
In this episode, Tim welcomes Marcus Cronan and Mattias Herzig, co-founders of AI Tappers, to explore how automation and AI-driven research are reshaping how teams work without losing the human touch. Combining deep technical know-how with a coaching mindset, Marcus and Mattias share how they help organisations reclaim time, improve decision-making, and unlock higher-value contributions from their people.
They explain how AI Tappers builds systems that turn 40-hour research tasks into 10-minute workflows—allowing employees to focus on strategy, creativity, and engagement. With examples from their work with analysts and client-facing teams, the conversation highlights the real ROI of AI: not just efficiency, but empowerment.
From Formula One-style feedback loops to their human-first approach to transformation, Marcus and Mattias bring practical insight into what it takes to build lasting AI capability across an organisation.
#AIatWork #Automation #HumanCentredAI #AIenablement #FutureOfWork #DigitalTransformation #WorkplaceProductivity #Coaching #AIresearch #AITappers #UKAI
AI is our Business.
UKAI is the Trade Association for AI businesses across the UK. Join us, ukai.co