The Business of AI
AI is our Business. Looking at how businesses are using AI to build services and tools, transforming organisations and delighting consumers. We explore the different types of businesses that are emerging and find out how they are using AI technology. UKAI is the trade association for AI businesses in the UK. The show is hosted Tim Flagg, AI entrepreneur and chief executive of UKAI. Featuring business leaders, policymakers, authors, politicians and entrepreneurs. Join us to learn how to build your AI business.
Episodes
85 episodes
The Human Interface for Enterprise AI, with Ilann Hepworth at ShopAI [086]
Most AI adoption fails because businesses force employees into yet another system. The bigger opportunity is to bring trusted intelligence into familiar workflows, especially email, so people can access business data without learning new dashbo...
Optimising the Operating Model for Continuous AI with Sarah Heffron [085]
AI transformation is the wrong goal. Businesses should be building for continuous adaptation. New tools will keep emerging, operating conditions will keep shifting, and there may never be a stable “after” state. The organisations that win will ...
Accessible AI Is Better Business, with Rachael Mole - Moleworks [084]
AI could become the most powerful workplace adjustment ever created—or another system that quietly excludes millions. The difference comes down to design. Accessibility cannot be retrofitted after launch or treated as a compliance exercise. Wit...
How Agentic AI Changes the Way We Work with Howard Chen - Alknoma [083]
AI agents will not transform productivity if employees must supervise dozens of disconnected tools. The real opportunity is orchestration: one intelligent interface that coordinates tasks, people, systems and deadlines while keeping every actio...
AI That Helps Humans Do Their Best Work, with Emma Beattie
Most companies are measuring AI too narrowly. The real business opportunity is not just productivity, but removing the hidden friction that stops people doing their best work. AI can reduce cognitive load, help structure thinking, hold context,...
Using AI to Stop Fraud Before It Starts with Heather Adams
AI’s biggest value in risk may not be faster detection, it may be stopping people before harm happens. In fraud, financial crime, and scam prevention, the next wave of AI will be less about back-office automation and more about real-time interv...
Why AI Governance Unlocks Innovation with Seto Adenuga [080]
Responsible AI is often treated as a compliance burden. That is a mistake. Done properly, governance becomes an innovation gate: helping organisations build AI that is safer, more trusted and easier to scale. The real challenge is moving beyond...
When AI Lies About You: The New Reputation Crisis with Ian Aizikovich, Flarepoint
AI hallucinations are no longer just technical glitches. They are becoming reputational, legal and financial risks for companies, public bodies and individuals. As LLMs become a primary source of knowledge, what AI says about a brand, leader, g...
How Regulation Unlocks AI Investment with Angela Stathi
AI policy is no longer just about risk. It is becoming a lever for investment, market confidence and national competitiveness. The hardest challenge is balancing innovation with stability: creating rules that protect consumers without slowing t...
No Data Strategy, No AI Strategy with Fuad Hendricks, Hark Consultants
AI ambition is outpacing data readiness. Companies want agentic AI, automation and enterprise-scale intelligence, but many are still running on fragmented systems, unclear ownership and messy legacy data. The real bottleneck is not model capabi...
Why Responsible AI Needs Different Thinkers with Petra Abbam, BBC
Most companies treat AI adoption as a technology problem. The harder challenge is cultural: helping people know when to use AI, when not to, and how to make responsible choices by default. Responsible AI is not just governance paperwork. It is ...
Beyond LLMs: The Future of AI Models with Manish Patel from Jiva.ai
The AI race may not be won by bigger language models. Manish argues that LLMs are powerful interfaces, but weak foundations for true intelligence because language alone cannot capture planning, creativity or cross-domain reasoning. Jiva.ai is t...
AI Fraud: The Hidden Risk Behind AI Adoption with Aarti Samani
AI’s productivity promise has a darker twin: a fast-growing fraud economy built on manipulation, deepfakes, voice cloning and human psychology. The real business risk is not just technical vulnerability, it is workforce vulnerability. Companies...
73. The AI Reputation Risk Facing Every Business with Tom Mason from Awareness AI
AI is no longer just helping people find businesses, it is becoming the first version of the business they encounter. That creates a new reputational risk: if ChatGPT, Gemini or Claude describes an organisation badly, cites outdated information...
72. Symbolic AI: The next AI architecture, inspired by our brains with Nikolay Gurianov - Braintree
AI may be scaling fast, but we hear from Nikolay that the current wave has already hit a ceiling. Pattern recognition alone is not enough to deliver the next leap in business value. Nikolay's company Braintree believes that the future lies in s...
71. AI Won’t Fix a Broken Operating Model - Adam Hadley - Quantspark
Most AI investments fail for a simple reason: companies start with the tool, not the business need. Productivity gains do not come from layering AI onto existing workflows, but from rethinking how decisions, information and value actually move ...
70. Ethical AI Is a Competitive Advantage with Femma Ashraf from Astronomical AI
Ethical AI is not a compliance add-on, it is a competitive advantage. This episode makes the case that better AI outcomes come from better design choices at the start: diverse teams, explainable systems, safer data practices and a sharper under...
69. Your AI Is Only As Good As Your Data with Graeme King, Amino Data
Nobody wants to be governed. Everyone wants to be excellent. That simple reframe is at the heart of this conversation with Graeme King, a data and AI governance veteran who argues that the way we talk about data management is holding businesses...
68. The Sustainable AI Playbook: Cutting Through the Hype with Malcolm Buckley, Bright Angles
From busting myths about energy-hungry data centres to explaining why your fridge temperature could be saving your company thousands, Malcolm brings a refreshingly grounded perspective to one of the most polarising conversations in business tod...
67. Fixing Food’s Broken Economics with Sophia Fannon-Howell from Aterra.ai
What if the real problem in food is not productivity, but a deep imbalance of power? Sophia Fannon-Howell, founder of Aterra.AI argues that the UK food system is structurally tilted against farmers: they carry the risk, produce the value, and y...
66. AI Adoption Is a Leadership Problem - Natalia Chronowiat - Women in AI
AI isn’t held back by technology, it’s held back by fear. The real barrier to adoption inside companies isn’t capability, but confidence: employees worry about job loss, leaders struggle to change established workflows, and organisations lack t...
65. Who Shapes the AI Future with Baroness Manzila Uddin - Women in AI
Who decides how AI reshapes society: technologists, governments, or the communities living with its consequences? As AI and digital platforms scale rapidly, policymakers face a difficult balance: enabling innovation and economic growth while pr...
64. Stop watching and start building AI. With Sumathi Menon. Women in AI Special Episode.
Most people are consuming AI tools. Far fewer are building with them and that gap is where the real opportunity lies. In this episode, AI strategist Sumathi Menno argues that the biggest barrier to AI adoption isn’t technical skill but hesitati...
62. AI for the Real World with Linda Hong Cheng, Lychee Labs
World models could be the breakthrough that takes AI beyond predicting text and into understanding reality. In this episode, Linda Hong Cheng explains how these models, which learn the physical dynamics of environments, may unlock a new generat...
63. When AI Mediates Human Conflict with Vanessa Carson - UKAI Women in AI Special
What if AI could prevent conflicts from escalating and create an auditable record of what really happens when they do? This episode explores a new category of AI focused not on productivity, but on structuring high-stakes human communication. V...